Jeff Reid

Jeff Reid Email and Phone Number

Digital Product Expert|Global Health|C-Suite Executive @ Merative
Jeff Reid's Location
Louisville Metropolitan Area, United States, United States
Jeff Reid's Contact Details
About Jeff Reid

Dynamic C-Suite Executive and Visionary LeaderJeff is an accomplished entrepreneurial executive with extensive experience in driving growth and digital transformation within the healthcare and financial services sectors. Currently at Curam Software, Jeff serves as the general manager and leads all global opperations of the company. Most recently at Gainwell, he spearheaded a $1.2 billion Medicaid business, strategically investing in and developing leading SaaS products and comprehensive Medicaid platforms that set industry standards.Previously, at Humana, Jeff was pivotal in leading the company’s digital transformation, overseeing the P&L for Humana Wellness Solutions. His strategic leadership not only transformed digital health offerings but also enhanced the consumer experience through personalized, data-driven solutions, empowering customers to achieve optimal health. Jeff’s initiatives contributed to Humana being recognized as a leader in customer experience within the industry.Prior to Humana, Jeff held executive roles at TIAA-CREF Financial Services and The Hartford, where he accelerated enterprise digital initiatives. At TIAA-CREF, he achieved the highest channel customer satisfaction ratings in the firm’s history, while at The Hartford, he managed digital strategy across multiple platforms, including the flagship website and the creation of a new social media practice.With a 16-year tenure at UPS, Jeff managed the Global Digital Channel strategy, responsible for 104 international websites in 32 languages. He played a key role in defining the online strategy, execution, and measurement, and was instrumental in establishing UPS’s first integration alliance with eBay.Jeff holds an MBA from the Moore School of Business at the University of South Carolina and brings over 23 years of leadership in P&L management, product development, marketing, and digital strategy across diverse industries.Highlighted Skills:Profit and Loss (P&L) Leader Consumer Experience and Engagement RefinerInnovation-Driven Business Turnaround Director Channel and Platform OptimizerGlobal Strategic Growth Marketer Lean Team Creator – often #1 hireConsumer Technologist Data-Driven Business Builder

Jeff Reid's Current Company Details
Merative

Merative

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Digital Product Expert|Global Health|C-Suite Executive
Jeff Reid Work Experience Details
  • Merative
    Evp And General Manager Of Curam By Merative
    Merative Sep 2024 - Present
    Ann Arbor, Mi, Us
    Experienced General Manager responsible for leading the Cúram P&L, focusing on customer growth and retention, financial discipline, and expansion. Dedicated to delivering top-tier solutions and driving significant top-line and bottom-line growth in healthcare technology-enabled services organizations that support government entities.
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  • Gainwell Technologies
    Svp Of Product And General Manager
    Gainwell Technologies Jan 2022 - Sep 2024
    United States, Us
    As the Senior Vice President of Product and General Manager for Medicaid Solutions, a $1.2 B P&L, Jeff works horizontally across the entire company and the external partner ecosystem. The role has direct impact on tens of millions of users across Gainwell’s product portfolio, as well as serves as an industry leader for this complex, important, and highly visible business. Every day, tens of millions of users receive health and human services powered by Gainwell’s technology and business platform. As Senior Vice President Product and General Manager, Jeff leads the evolution of Gainwell’s Medicaid Solutions business and sets Gainwell’s Medicaid business strategy. As a part of that charter, he is the steward of a product portfolio that includes Gainwell’s industry-leading Medicaid products and platforms. This role includes focus in digital health, government service, and cloud-based IT and business services. Jeff has extensive Product Management leadership experience in building, serving, and innovating digital health offerings, and a deep passion for cutting-edge products. Jeff operates as the lead executive and general manager setting business, creative, and innovation strategies. He is managing a large portfolio of products and manages efforts across internal and external stakeholders.Jeff serves on the Gainwell Executive Leadership Team.
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  • Humana
    Svp Digital Health Wellness Solutions
    Humana Jun 2018 - May 2021
    Louisville, Kentucky, Us
    P&L Executive for Humana’s Digital Health Business focused on using data and digital solutions to improve population health. Lead Humana’s digital agenda with focus on wellness, coaching (Go365) and employee engagement business including Employee Assistance Program (EAP).
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  • Humana
    Svp - Chief Digital Officer
    Humana Aug 2014 - Jun 2018
    Louisville, Kentucky, Us
    Leads enterprise digital transformation efforts for HumanaLeads the creation and execution of Humana’s digital brand through innovation and cross channel capabilities/experiences with consumers, providers, agents/brokers and associatesCharged with transforming the company from an insurance provider to a health company that leads in innovative consumer experiences and driven by deep consumer insightsReach of the enterprise role includes all 4 business units and all digital marketing prioritiesResponsible for strategy, ecommerce, operations, and financial responsibility for all digital priorities
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  • Tiaa
    Vp Digital Strategy And Channels
    Tiaa Jun 2011 - Jul 2014
    New York, Ny, Us
    Led enterprise digital businesses service. Directed > $100M in annual spend and spearheaded 70-member team (digital product, experience, marketing). Supported benefits administration, HSAs, and 529 Plans.Built and launched TIAA Direct (new online digital bank) that captured billions in daily float assets due to conversions. Defined strategy and constructed TIAA's first CRM, enhancing efficiency and allowing 1-to-1 marketing.Turned around results across digital consumer / agent / institutional access points for > $500B in assets under management, ensuring web eliminated as top 10 complaint within 8 months in role, and facilitating #5 mutual fund site ranking (within 14 months) and #1 retirement site (within 24 months) – Dalbar.
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  • The Hartford
    Avp Digital Commerce And Brand Management
    The Hartford Oct 2008 - Jun 2011
    Hartford, Ct, Us
    Managed, set strategy, and created policies for social media programs as enterprise digital channel (global strategy, design, execution, analytics) leader for digital brand advertising execution, SEO / SEM, promotions, and measurement. Assembled 8-member team and collaborated with 5 business units to set digital strategy and execute marketing programs, executing across enterprise goals as hire #1.Enabled digital channel to generate > $800M in revenue. Deployed 2 mobile apps within 12 months with 4-star reviews as mobile strategy, roadmap, and execution owner.
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  • Ups
    Director - Digital Channel
    Ups 2004 - Oct 2008
    Atlanta, Ga, Us
    Spearheaded global digital business strategy and execution for $2.9B channel. global mobile strategy, applications, quality performance, usability, and budget. Led digital governance and worked with enterprise budget of $90M per bi-annual release.
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  • Ups
    Group Manager, Us Portfolio Marketing
    Ups 2003 - 2004
    Atlanta, Ga, Us
    Led the management of the UPS Customer Technology Program geared to penetrate and retain loyal customers. Led a group responsible for all deployment and internal communication of 32 technology products to the US sales force.Led a team responsible for all branding, production and UPS standards for all customer facing source documents.
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  • Ups
    Product Manager
    Ups 2001 - 2003
    Atlanta, Ga, Us
    Product manager for Internet shipping products including UPS CampusShip, UPS Internet Shipping and UPS Document Exchange Invoices. Responsibilities included project management, strategy, product development, market planning, branding, communications, measurement, quality, customer profiling and forecasting. Managed all aspects of a new product launch: budget, research, usability, market sizing, needs analysis, beta, launch, migration, marketing materials, advertising, training, and speaking engagements.
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  • Ups
    Manager, Ecommerce Relationships
    Ups 1999 - 2001
    Atlanta, Ga, Us
    Developed and implemented marketing strategy for winning the business of the top 100 Dot Com Companies. eBay relationship manager: Negotiated all contracts and managed UPS’s first partnership with eBay.Led a team that developed UPS’s Internet Portal Strategy.
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  • Ups
    Analyst, Electronic Commerce
    Ups 1997 - 1999
    Atlanta, Ga, Us
    Alliance manager for Lawson. Responsible for all negotiations, revenue sharing, and co-marketing.Implemented marketing plans for our electronic commerce portfolio of solutions.Project manager for developing training material for all divisions of UPS including the management committee on electronic commerce.Planned and coordinated activities for Internet World including communications, business development and marketing.
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  • Ups
    Analyst, Industry Segmentation
    Ups 1996 - 1997
    Atlanta, Ga, Us
    Managed marketing efforts for the company’s largest industry segments.Responsible for marketing analysis, segmentation, development of direct marketing programs, internal communications, and sales collateral development.Developed sales training and performance tracking systems.
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  • Ups
    Account Executive
    Ups 1994 - 1996
    Atlanta, Ga, Us
    Managed and developed over 5.6 million in revenue by following a set business planResponsible for securing 20% in annual growth.Devised and implemented innovative initiatives needed to identify new customers.Project manager for all district tradeshows and exhibitions.
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  • Ups
    Sales Representative
    Ups 1992 - 1994
    Atlanta, Ga, Us
    Cold called on potential customers selling UPS air products. Responsible for marketing and placing UPS Drop Boxes
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Jeff Reid Skills

Strategy E Commerce Management Digital Marketing Product Management Marketing Strategy Digital Strategy Social Media Analytics Segmentation Direct Marketing Sales Marketing Business Development Project Management Social Media Marketing Online Advertising Product Development Competitive Analysis Business Planning Advertising Market Analysis Mobile Devices Online Marketing Brand Management Internal Communications

Jeff Reid Education Details

  • University Of South Carolina
    University Of South Carolina
    Marketing
  • University Of South Carolina
    University Of South Carolina
    Marketing

Frequently Asked Questions about Jeff Reid

What company does Jeff Reid work for?

Jeff Reid works for Merative

What is Jeff Reid's role at the current company?

Jeff Reid's current role is Digital Product Expert|Global Health|C-Suite Executive.

What is Jeff Reid's email address?

Jeff Reid's email address is je****@****ail.com

What is Jeff Reid's direct phone number?

Jeff Reid's direct phone number is +150247*****

What schools did Jeff Reid attend?

Jeff Reid attended University Of South Carolina, University Of South Carolina.

What skills is Jeff Reid known for?

Jeff Reid has skills like Strategy, E Commerce, Management, Digital Marketing, Product Management, Marketing Strategy, Digital Strategy, Social Media, Analytics, Segmentation, Direct Marketing, Sales.

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