Jeff Klein Email & Phone Number

Bonn, De

Phoenix, Arizona, Us

- Executive owner of 6 distribution and 6 eCommerce fulfillment facilities across the US totaling $600M+ in shipped goods with an operating budget of $40M+. - Designed and implemented initiatives that resulted in a 9.1% in distribution cost reduction as a percent to sales with on-time service improvement to 99.2%. - Operating warehouse platforms totaled 1.5M+ square feet of combined fulfillment space. - Day to day responsibilities include leading a large team of distribution professionals in streamlining processes and developing efficiencies that will keep 900+ retail locations in stock and create a one day turnaround time line for eCommerce and digital order fulfillment.- Owner of Leslie’s manufacturing organization responsible for forecasting, buying, production and shipping/freight to distribution centers and store locations. $140M+ in finished cost of goods produced and shipped yearly.- Executive owner responsible for all 3rd party packaging order activity inclusive or raw inventory flow in and finished goods out of all 3rd party tolling operations and 3rd party warehouses. - Executive owner accountable for manufacturing profitability and expense control along with growth strategies and special projects for the manufacturing arm of the business.

Phoenix, Arizona, Us

- Owner of the enterprise Supply Chain strategy development, implementation and execution.- Responsible for M&A integration activities and the successful delivery and execution of the enterprise Omni-Channel Program vision.- Owner of the define, design, development, testing, implementation, and warranty stages of net new customer interactions and fulfillment options.- Accountable for leading the overall Omni-Channel program and managing interactions with 3rd party partners. - Effectively manage, develop, and positively motivate a team of project managers, business analysts, and capability coordinators to achieve program objectives.- Leverage enterprise level critical thinking to ensure that individual Omni-Channel Program work streams are appropriately scoped and supported with resources, budget, and timing.- Oversee all program deliverables and ensure quality of process design and solution architecture to meet business needs - Ensure all solutions are aligned with the Omni Program Strategy with a focus on a seamless customer experience while minimizing impact to store and supply chain operational efficiencies.

Phoenix, Arizona, Us

Business Director responsible for the successful delivery and execution of the enterprise Omni-Channel Program vision.- Senior leader responsible for delivering new capabilities and initiatives that resulted in over a 200% growth in PetSmart.com sales in under 3 years. - Owner of the define, design, development, testing, implementation, and warranty stages of new capabilities including: • In-Store Availability (ISA); • In-Store Associate Mobile Devices; • Associate Ordering (AOS); • In-Store Pick-up (ISPU); • Ship-From-Store (SFS); • Auto Replenishment / Subscription; • Curbside Pickup; • Same Day Delivery; and • Scheduled Delivery;- Accountable for leading the overall program and managing interactions with 3rd party partners. - Effectively manage, develop, and positively motivate a team of project managers, business analysts, and capability coordinators to achieve program objectives.- Leverage enterprise level critical thinking to ensure that individual Omni-Channel Program work streams are appropriately scoped and supported with resources, budget, and timing.- Oversee all program deliverables and ensure quality of process design and solution architecture to meet business needs - Ensure all solutions are aligned with the Omni Program Strategy with a focus on a seamless customer experience while minimizing impact to store and supply chain operational efficiencies.

Phoenix, Arizona, Us

Business Director responsible for leading multiple cross-functional project teams and work streams in the development of sound project plans and business requirements to ensure the successful delivery and execution of the enterprise Omni-Channel Program vision.- Owner of the define, design, development, testing, implementation, and warranty stages of new capabilities including: • In-Store Availability (ISA); • In-Store Associate Mobile Devices; • Associate Ordering (AOS); and • In-Store Pick-up (ISPU);

Phoenix, Arizona, Us

Business Program Manager responsible for leading multiple cross-functional project teams and work streams in the development of sound project plans and business requirements to ensure the successful delivery and execution of the enterprise Omni-Channel Program vision.- Owner of the define, design, development, testing, implementation, and warranty stages of the following new capabilities:• In-Store Associate Mobile Devices;• In-Store Availability (ISA);• Associate Ordering (AOS); and• In-Store Pick-up (ISPU);

Phoenix, Arizona, Us

Responsible for the leadership of the Supply Chain Business Analytics Unit and Program Management Office. - Leader of the PMO Team which accomplished 72 unique projects in 3 fiscal years resulting in overall supply chain cost savings of $48M.- Defined and implemented an effective program management methodology as a part of a comprehensive solution to provide an overall Supply Chain 5 year roadmap while ensuring successful coordination and alignment of all current and future projects. - Accountable for facilitating the successful administration of all strategic Supply Chain initiatives.- Create/support short and long term strategies and plans for the development and roll out of new initiatives. Ensure that these initiatives can be converted into plans and programs that can be readily adopted/adapted by the business units.- Execute business initiatives that will maximize business and financial cost strategies. Work collaboratively and cross-functionally to develop and execute plans that will introduce these initiatives as a viable component of the PetSmart portfolio. - Led and managed other business units to assess issues, develop recommendations and implement business improvement processes. Enhance our improvement process methodology to further identify, capture, and apply improvements to the business process development and maintenance methodologies based on lessons learned, industry best practices, and feedback from customers.- Supply Chain representative on the Sustainability Council and the Data Governance Council

Phoenix, Arizona, Us

Provided analysis and project management support, detailed work measurement, gap analysis, reporting and interpreting performance.- Directed the overall supply chain distribution network redesign which resulted in 6% distribution and 4% transportation savings. - Supported the overall growth and development of the Supply Chain (SC) network at the most effective and lowest cost impact to the company. - Identify, quantify, coordinate and manage the implementation of improvements in the SC network. - Established best practices and engineered labor standards across the Distribution network that provides for a solid performance based incentive program. - Supported the Warehouse Management System suite, including Labor Management, Slotting and Reporting (EXE and Manhattan Systems). - Developed and maintained building staffing and planning models to aid in DC management and SC network planning. - Supported the growth and development of the SC network, including design, layout and start-up of 2 new 1M square foot DCs. - Managed the sourcing and installation of new systems and processes into the SC network. - Supported the determination and execution of the DC capital budget.

Atlanta, Ga, Us

District Transportation Engineering Section Manager. Responsible for managing all the transportation activities within the states of Arizona, Nevada, and New Mexico. - Engineering lead which improved on-time Service Level performance from 98.1% to 99.7% in a six-month timeframe. - Responsibilities centered on the cost efficient movement and processing of all packages inbound and outbound within the ground feeder movements, railroad movements, and air network for the district.- Other areas of responsibility included overall short and long term planning, process/quality improvement, detailed work measurement, business planning, volume and staffing forecasting, business strategy, and gap analysis.

Atlanta, Georgia, Us

Responsibilities included supervising all aspects of the store and personnel. Also responsible for inventory management, merchandising, store planogram design, replenishment ordering, and all store budgets and expenses. Developed important employee and customer communication skills to obtain customer satisfaction and positive employee/company results. Was a charter member of the West Region merchandising and event planner team.

Responsibilities included management of company assets and all store personnel. Also responsible for inventory control and auditing, warehouse storage allocation, replenishment ordering, shrink analysis, and staffing/volume forecasting. Spent multiple years directing the company's merchandising and weekly planner efforts as the district coordinator planning for the buyers and overall SKU inventory allocation within the retail store network.

Bachelor Of Science, Mechanical Engineering

Mba With Concentration In Project Management, Business Administration And Management

College Preparatory High School