Jeffrey K. Email & Phone Number

Chicago, IL, US

United States

Oak Brook Terrace, IL

Chicken Soup For The Soul Ent. (Formally Redbox) – Remote since 2020**Serviced both Redbox kiosks and Amazon Lockers**Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis. Acted as a liaison between clients and development teams, ensuring timely communication during critical.

Rosemont, IL

**Worked at Life Fitness as a Temp Employee**Handled customer inquiries and suggestions courteously and professionally. Managed high-stress situations effectively, maintaining professionalism under pressure whileresolving disputes or conflicts. Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. Answered.

Mt. Prospect, IL

Increased system reliability through routine maintenance of communication equipment and infrastructure. Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools. Followed standards and procedures to maintain safe work environment. Conducted site surveys to assess the feasibility of proposed communication.

Mt. Prospect, IL

Collaborated with other technicians to complete complex projects within tight deadlines, ensuring customer satisfaction. Reduced downtime for clients by swiftly diagnosing issues with faulty wiring or connections and implementing effective solutions. Improved team productivity with thorough training and mentoring of junior cable splicers. Upheld industry.

Calumet City, IL

Executed daily operations of banking. Estimated consumer demand and determined the types and amounts of goods sold. Trained and managed staff of 8-12 employees and achieved significant improvements in their productivity up by 15% over a 3 month span. Reviewed inventory and sales records to prepare reports for management and budget departments.Key.

Bolingbrook, IL

Researched, tested, evaluated and recommended data communications hardware and software. Checked to ensure that appropriate changes were made to resolve customers' problems. Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Resolved customers' service complaints by.

Chicago, IL

U.S. Cellular (Formally Planet Primeco) Provided exceptional customer service by clearly communicating timelines, expectations, and results throughout the entire service process. Led troubleshooting efforts for urgent issues requiring immediate resolution while maintaining clear communication lines with affected parties. Enhanced team productivity.

Orland Park, IL

Executed daily operations of sales. Estimated consumer demand and determined the types and amounts of goods sold. Reviewed inventory and sales records to prepare reports for management on daily basis. Meet or exceeded sales quota's every month.

United States

Supervised and coordinated activities of workers engaged in customer service activities. Observed and evaluated workers' performance. Resolved complaints and answered questions of customers regarding services and procedures. Supervised 3-5 employees, scheduled work hours, resolved conflicts, and determined salaries. Made recommendations to management.