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With a career that has spanned startups to Fortune 200 companies, I specialize in leading human resource strategies that transform cultures, elevate employee engagement, and align with business goals. As an HR Director and trusted business partner, I thrive at the intersection of strategy and execution, empowering teams to navigate complex challenges and achieve sustainable success.At Grove Collaborative, I led during a pivotal transition, managing a 50% workforce reduction with zero claims while fostering trust and engagement. I enhanced performance management, implemented cost-saving initiatives, and introduced scalable HR solutions, including improved onboarding and HRIS self-service tools.At Netflix, I was a cultural leader during DVD's growth and spearheaded key people activities in the DVD division. I oversaw talent acquisition and developed the people approach, as we closed 30 locations and preserved employee trust through transparent communication. My focus on employee relations, data-driven strategies, and operational excellence enabled the company to navigate change with minimal disruption.Key Achievements:- Culture Transformation: Redefined organizational structures, ensuring alignment with evolving business needs.- Employee Engagement: Launched initiatives that reduced turnover by 30% and optimized productivity metrics.- Cost Savings: Achieved over $500K in annual savings by transitioning recruitment and training systems.- Change Management: Guided teams through large-scale transitions with clear communication and strategy alignment.- Talent Management: Enhanced leadership development pipelines and fostered inclusive growth- oriented workplaces.Certified in PHR® and SHRM-CP, I bring expertise in employee relations, talent strategy, and change management. My passion lies in driving transformation, building resilient cultures, and positioning HR as a strategic partner to organizational success.I am excited to explore opportunities as an HR Director or VP of HR, leveraging my experience to inspire teams and deliver impactful results. Let’s connect to build the future of work together.
Suite Leap
View- Website:
- suiteleap.com
- Employees:
- 6
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Fractional Hr Director And LeaderSuite LeapTexas, United States
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Head Of People ExperienceGrove Collaborative Dec 2022 - Jun 2024San Francisco, California, UsI led HR through a significant organizational transition while maintaining operational continuity and employee trust. As an HRBP for senior leaders and C-suite executives, I provided strategic guidance on organizational design, talent management, and leadership development. Passionate about driving people-first strategies, I excel in aligning HR initiatives with business goals to foster growth, engagement, and operational success. -
Sr Director People ExperienceGrove Collaborative Jan 2021 - Dec 2022San Francisco, California, UsIn my role as Sr Director of People Experience at Grove Collaborative, I managed HRBP and Talent Acquisition teams, guiding organizational design and realignments with senior leaders. Spearheading innovative hiring strategies during the COVID-19 pandemic, I achieved a $500,000 reduction in agency spending by transitioning to an in-house talent acquisition team.
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Director Of People OperationsGrove Collaborative Jan 2020 - Jan 2021San Francisco, California, UsAs the Director of People Operations at Grove Collaborative, I spearheaded the strategic management of various operational functions, including Fulfillment Operations, Ops Strategy, Customer Service, Fin Tech, and IT Operations. Leading a team of 16 talented individuals, I ensured the seamless execution of our people initiatives to drive organizational success. I was responsible for developing a talent strategy for professional and high-volume hourly hiring across multiple locations. I developed programs to drive a high-performance culture by partnering with leaders and people partners on my team.
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Director Of PeopleThredup Jun 2017 - Apr 2019Oakland, California, UsThredUP, a Bay Area startup in second-hand retail, that was experiencing rapid growth and needed leadership to grow the human resource function across their 1500 employee operations network and distribution centers. I successfully built out a team of five high performing HR Business partners distributed across multiple distribution centers, retail stores, customer service, and industrial engineering and partnered closely with COO and VP of Operations in driving a high-performance work culture across various groups and locations. Collaborated cross-functionally with groups to analyze data to influence critical business decisions.- Workers Compensation- Strategic Planning- Employee Engagement- People Analytics- HR Business Partner- Leadership Development- Employee Relations- Onboarding- Succession Planning- Organizational Development- People Operations- Compliance in Local, State and Federal Employment Law -
Director - Staffing And Hr Business PartnerNetflix Feb 2012 - Jun 2017Los Gatos, Ca, UsFunctioned in a dual capacity of a HR Business Partner and overseeing all Talent Acquisition for the DVD Division. Drove the iconic Netflix Culture that included high performance in the declining DVD business environment, keep employees motivated and engaged. Partnered with senior division management to crafted the plan to consolidate operations over time.- Influencer- Culture Champion- Strategic Partner -
Director - StaffingNetflix Apr 2011 - Feb 2012Los Gatos, Ca, UsDirector of Staffing – DVD DivisionResponsible for the overall staffing of a newly formed Netflix DVD Division, which included Executive Level, Technical Positions, Corporate Support Functions , Customer Service and Operations. Successfully built a talent acquisition team that resulted in 70 hires in 3-month period. Drove the Netflix culture through full cycle recruitment process.
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Senior Manager, Operations StaffingNetflix Aug 2010 - Apr 2011Los Gatos, Ca, UsBuilt and managed the first team of dedicated recruiters to support the growing DVD operations across the US. It became a true high volume recruiting organization responsible for the staffing of 56 distribution centers filling machine operator, drivers, Equipment Technicians and Operations Leadership positions. Cultivated strategic partnerships with staffing agencies while holding them accountable for results. Influenced hiring managers on candidate selection, identifying talent, including their internal talent, and what it means to pay market for positions and not just do it on the cheap.
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Manager, Human ResourcesNetflix Jul 2007 - Aug 2010Los Gatos, Ca, UsPartnered with Regional Directors and Regional Managers to drive the Netflix culture in the DVD Operations during a time of high volume growth. Educated teams on how to live and breath the Netflix culture in operations, including performance management, the creating of and the motivating high performance teams. Handled employee relations issues but also coached manager's on how to prevent many employee relations issues from being arising. Influential in the establishing the succession planning to grow internal bench strength to support high growth.
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Field Hr Manager - Texas RegionGap Inc./Old Navy Nov 2006 - Jun 2007San Francisco, Ca, UsResponsible for all HR functions for Old Navy stores through out Texas, Louisiana and New Mexico. Partnered with Regional Director and District Manager to resolve HR issues and concerns. Influenced decisions on compensation to manage the average hourly rates that positively impacted the P&L. Drove awareness and reduction of turnover by educating leadership about the cost associated with turnover. -
Regional Human Resources Consultant And ManagerMcdonald'S Corporation Jul 2004 - Oct 2006Chicago, Illinois, UsHired as a HR Consultant to support the McDonald's Owned and Operated Restaurants (McOPCO) in Colorado. Promoted to Lead the Human Resources function in the Rocky Mountain Region of 87 restaurants. Department Head of a team of 4. Functioned as a change agent within the Rocky Mountain Region by influencing Operations Managers, Area Supervisors and Directors of Operations on Human Resources initiatives.Drove results through accountability to increase the performance level of restaurant managers and area supervisors, such as reducing turnover by 20%. Led succession planning for mid-management within the Rocky Mountain Region.Executed initiatives to support, promote and increase the talents of minority candidates and employees such as network groups, development courses and mentoring programs. Participated on the West Division People Team to develop tactics and programs to improve employee satisfaction and improve retention rates. -
Geographic Human Resources ManagerAlderwoods Group Mar 2001 - Jun 2004Provided Human Resources support to 2700 + employees in multiple locations across the Western United States. Developed and implemented key HR initiatives such as first Employee Handbook, Policy Manual, and Work Rules for Alderwoods Group. Developed Role Descriptions for location level positions, corporate positions and senior management positions. Provides coaching to location management, mid-management and senior management on Human Resources related matters. Successfully implemented a Performance Management Program and trained Market Managers and Senior Managers on performance management techniques. Investigated and responded to employees and outside agencies on claims of harassment and discrimination.Functioned as a resource for Corporate Human Resources in Canada in the areas of U.S. employment laws.
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Training Coordinator/Salaried Personnel RepresentativeGeneral Motors Mar 2000 - Dec 2000Detroit, Michigan, UsSalaried Personnel Representative - Responsible for providing Human Resource support to the salaried workforce and providing the Plant Management Team with solutions on human resource issues such as performance management, recruitment. Developed curriculum for management performance feedback for salaried employees. Investigated and conducted disciplinary actions on salaried employees and consulted members of management on the proper course of action. Participated in recruiting events that attracted a diverse salaried workforce. Consulted management on compensation bands and job grades.Education and Training Coordinator - Responsible for the maintenance of training records, the scheduling of training classes for 4200 employees, the review and analysis of training expenditures and the management of Co-op/Intern student programs. Developed a diversity curriculum that was presented to all hourly employees to communicate General Motor’s corporate policies on diversity.Improved the diversity of the co-operative student program by 25%. -
Employee Relations RepresentativeGeneral Motors Jun 1997 - Mar 2000Detroit, Michigan, UsContract administration and interpretation, improving the relationship between union and management, investigating and resolving grievances, and conducting disciplinary investigations and interviews. Interpreted collective bargaining agreements to insure the fair administration of the contract by management therefore reducing the number of grievances. Consulted various levels of management on the proper course of actions on human resources issues. Partnered with Union Representative to investigate grievances that claimed discrimination, and developed a course of action to resolve those grievances.
Jeff James Skills
Jeff James Education Details
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University Of CincinnatiLabor And Employee Relations -
University Of CincinnatiHuman Resources Management
Frequently Asked Questions about Jeff James
What company does Jeff James work for?
Jeff James works for Suite Leap
What is Jeff James's role at the current company?
Jeff James's current role is Fractional HR Director and Leader.
What is Jeff James's email address?
Jeff James's email address is mj****@****rove.co
What is Jeff James's direct phone number?
Jeff James's direct phone number is +130350*****
What schools did Jeff James attend?
Jeff James attended University Of Cincinnati, University Of Cincinnati.
What skills is Jeff James known for?
Jeff James has skills like Employee Relations, Human Resources, Talent Management, Recruiting, Interviews, Performance Management, Leadership, Management, Training, Succession Planning, Hiring, Screening.
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