Support Strategic Services and Governance business unit as key solution delivery leader. Report directly to VP of Americas Solution Delivery and lead teams across both technology and business units in architecture, design, and execution of strategic services with enterprise-wide impact.Developed and executed strategy to improve overall technology currency and security of key platforms that supported US business, ensuring reliability, availability, stability, performance, and maintainability. Created governance model, facilitating collaboration of senior business planning and IT leaders to align over $20M per year of technology and security investments to business strategies leveraging scaled agile (SAFe).Led application modernization which will save MetLife $20M and achieve 39% return on investment by modernizing web, application, database, operating system, security, and networking on 150+ applications. Spearheaded application security initiative to continuously improve adherence to MetLife’s security standards through streamlined governance, metrics, and agile funding.Drove initiatives to modernize infrastructure and application components across portfolio of over 400 US business applications, improving overall currency from 11% to 75%.Guided team in developing architecture and design of Campaign Management solution that will improve and standardize how marketing campaigns are developed and executed across all US lines of businesses.

Led application support organization that developed innovative programs to drive business value, improve operational efficiency, and reduce risk across enterprise. As direct report to SVP of Americas Production Services, managed $20M+ budget, 50 employees, and 250+ vendor resources. Team supported 500+ applications across multiple lines of business leveraging ITIL processes.Built / led team of employees and outsourced resources across US, India, and China, achieving 24x7 support of US based applications.Created sustainable, multi-million-dollar savings by effectively utilizing sourcing, Lean process improvement, and automation.Developed innovative, cost effective, enterprise wide application security program to manage and remediate threats to applications from hacks, avoiding over $5M in cost and closing over 150 identified risks.Designed and implemented enterprise wide program to streamline / automate access controls for 500+ applications, reducing manual business effort over 80% and satisfying critical audit concern.Improved reliability and stability of application portfolio by leading team in defining operational standards.Captured $3M in saves by creating innovative program to eliminate manual effort across enterprise through automation and compliance to operational standards.Established metrics program that improved operational reporting and successfully helped define Service Level Agreements with vendors and internal customers.Enhanced support of data warehouse applications by organizing Informatica center of excellence. Led team in creation of application documentation taxonomy and associated tools in Sharepoint and .NET / AngularJS, improving enterprise Knowledge Management capability.Advised business on how to leverage MetLife’s big data shared service that used Informatica, Hadoop, and Qlikview, improving self service capabilities and seed big data platform.

Led Insurance and Annuity Illustrations development teams. Forecasted and managed $12M budget.Managed internal / external vendor teams, facilitating development and support of 25 illustration applications, utilizing DOS, mainframe, Visual Basic, and web-based applications leveraging Java and .NET.

Led Services Oriented Architecture (SOA) implementation and Image and Workflow Strategy teams. Primary technologies used were WebMethods, Websphere Message Broker, and Filenet. Forecasted and managed multi-million-dollar budget.Supervised team, ensuring 24x7 availability of SOA application.Led team in defining standard services based on ACORD model, maximizing reuse across enterprise.Improved performance and stability of SOA application by leading team during infrastructure upgrade.Saved $2.7M+ in BPO imaging efforts by collaborating with senior leaders across enterprise in vendor contract negotiation, managing vendor SLA, and ensuring quality of delivery.

Led architecture, development, and infrastructure for Customer Master Data Management implementation.

As project manager for Enterprise Information Management group, interfaced with senior management to provide direction on future of data warehouse as well as Guardian’s overall enterprise architecture. Additional roles included lead architect and senior developer for Group Insurance Data Warehouse.

Led management, analysis, design, and implementation of data warehouse enabling UPS to analyze how offering of incentives affected actual shipping activity and profitability of contracts.