o Program Manager for all eCommerce (Web and Mobile development teams) delivering great Pet Parent digital experiences everyday!

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o Wireless Advocates, Nationwide Mobile Retailer - Delivered Enterprise Data Dictionary and critical sales reporting. o Mutual Materials, a building materials mfr. – Developed, piloted and launched successful ecommerce sales channel in just 3 months resulting in increased market share while addressing changing customer needs. o Microsoft - Implemented Global Career Site and Applicant tracking system increasing applicant and recruiter staff CSAT scores by over 25% o Symetra Financial, nationwide retirement and insurance provider – Led Document Mgmt. dev team, onboarded one of three corporate divisions to the new platform while increasing team velocity by 100%o ProPoint Solutions, a Healthcare Trust administrator – Catalyst for org change and process improvement for annual renewal process, resulted in 100% throughput increase with 30% less staff.o Nordstrom - Led supply chain system audit for Executive steerco, resulting in critical issue resolution and on time opening of first Canada flagship store (Vancouver). o Nordstrom - Major Feature Release Manager enabling redesigned enterprise Item Availability service, resulting in increased CSAT, higher order fulfillment, and reduced customer returns.

o Microsoft - Program Manager for three quarterly releases on the Digital Supply Chain platform with OEMs, resulting in a 20% operating cost reduction of invoicing and returns processes.o Microsoft - Program Manager for an IT wide multi-year change management initiative resulting in, new SDLC role launch, enhanced project governance structure and embedded change agents.

o Built consulting services firm from 3 to 20 people and $1m+ in annual professional services revenue.

o External consulting engagement - Developed portfolio management process and tool for PMO and Executive Team of REC Group, resulting in a prioritized list of green lit projects from 160+ proposed projects totaling over $1b.

o Led negotiations of Master Site License Agreements between T-Mobile and American Tower Corporation, saving T-Mobile $3.1m

o Managed 100+ full lifecycle IT infrastructure deployments; budgets $10k - $25m, duration one week to multi-year o Grew into Sr. member of PMO delivering $40m in annual services revenue.

o Served aboard MV Doulos, living alongside 300 people from 40 nations, working in over 20 countries as we visited a new port of call every 1-6 weeks providing international aid and outreach.