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Jeff Bickford is a strategic IT leader with 25 years’ experience in transformational leadership in the public and private sectors across the country. Jeff positions IT as a business partner focusing on solutions that align with business goals and have a clear total cost of ownership (TCO.) His background as a programmer and network engineer allow him to bring a deeper understanding to the projects and teams he manages. Published by McGraw-Hill in 1995. New England CIO Awards 2011
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Chief Information OfficerBridgewell Mar 2021 - PresentPeabody, Ma, Us -
Director Of Information TechnologyBridgewell Dec 2020 - Mar 2021Peabody, Ma, Us
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Chief Information OfficerNew England Human Services Collaborative Mar 2021 - PresentPeabody, Massachusetts, UsWe’re a consortium of like-minded providers who put care and support at the forefront of everything we do. But we’re not just building a network of providers. We’re recruiting affiliates who value innovation and believe in a person-centered approach. We’re aiming to cover the gamut of human services at all stages of life. And through innovation and shared resources, we empower our affiliates to focus on their true passion: helping people live their best lives! -
Chief Information OfficerNorthern Essex Community College May 2008 - Aug 2020Haverhill, Ma, Us• Provide executive level leadership for Information Technology Services, a $4M division of 28 personnel in MIS, Networking, Media and Service Desk units • Develop and maintain a multi-year, IT Strategic Plan in concert with college governance• Early adopter of a cloud-based data warehouse integrated with AWS and Tableau empowering one hundred new users outside of the Institutional Research area to utilize research intelligence and analytics tools for data-driven decision making• Lead demand management effort at the college utilizing Team Dynamix with project teams and live, online road mapping to provide complete transparency of priorities and progress to the community• As a Gartner member 2019-2020 built an online service catalog providing improved resource management and awareness while also utilizing world experts in a CRM discovery• Utilize Clifton Strengths in team building to develop self-motivated teams with greater productivity• Led IT through two successful accreditation processes, and several State, Federal and PCI audit• Management of the college’s SIEM following the NIST framework and utilizing Cisco Umbrella, Sophos and Juniper firewalls, Barracuda cloud service, Office 365 and Alient Vault OSSIM• As the CISO led the college through the FFIEC cybersecurity risk assessment tool, PCI audit, FERPA audit, Internal Control Plan, annual WISP including compliance with GDPR, HIPAA and 201 CMR 17• Through annual CISSP training and U.S. Secret Service assistance developed a social engineering training program which reduced annual victims of phishing at the college by 99% -
Lead Singer & GuitaristThe Bridge Mar 2011 - Apr 2020http://www.thebridgeband.net/ Not your average cover band. The Bridge surprises crowds around the North Shore with their originals as well as authentic covers of rock/dance music from the 70's to today.
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Director Of Networking And User ServicesNorth Shore Community College Mar 2006 - May 2008Danvers, Ma, UsOversee the Networking, Telecommunications and User Services teams comprised of thirty employees. • Focused on operational improvement developing equitable services in both locations through fiber optic enhancements, wireless upgrades and traffic shaping• As chair of the IT Committee online discussions and updates were introduced raising satisfaction of customers from 40% to 93%• Multi-year budget development with lifecycle management and forecasting were developed to allow for improved strategic planning -
Director Of TechnologyMarblehead Public Schools Jan 1996 - Mar 2006• Designed the first town-wide fiber optic network, secured approval and funding from Selectmen and implemented on-budget providing shared services and cost reductions• Led the design and implementation teams for horizontal cabling in all ten school buildings, Police, Fire, and D.P.W. saving the town over $750,000• Developed and maintained the IT strategic plan securing funding through successful presentations at annual town meetings
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Network Support SpecialistSalem State College 1993 - 1995Salem, Ma, UsWrote Window Washer 1.0 which allowed custom refresh of Windows OS when computers booted.
Jeffrey Bickford Skills
Jeffrey Bickford Education Details
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Isenberg School Of Management, Umass AmherstGeneral -
Salem State UniversityMis
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University Of Massachusetts LowellComputer Science
Frequently Asked Questions about Jeffrey Bickford
What company does Jeffrey Bickford work for?
Jeffrey Bickford works for Bridgewell
What is Jeffrey Bickford's role at the current company?
Jeffrey Bickford's current role is Chief Information Officer at Bridgewell.
What is Jeffrey Bickford's email address?
Jeffrey Bickford's email address is jb****@****ass.edu
What is Jeffrey Bickford's direct phone number?
Jeffrey Bickford's direct phone number is +197855*****
What schools did Jeffrey Bickford attend?
Jeffrey Bickford attended Isenberg School Of Management, Umass Amherst, Salem State University, University Of Massachusetts Lowell.
What skills is Jeffrey Bickford known for?
Jeffrey Bickford has skills like Leadership, Higher Education, Management, Program Management, Networking, Information Technology, Project Management, It Management, It Strategy, Public Speaking, Telecommunications, Strategic Planning.
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