Jeff Bieringer Email & Phone Number

Quito, Pichincha, Ecuador

Manage all aspects of IT for Lucas Milhaupt Corporation. I am responsible for technology design, deployment, and maintenance of all Lucas locations globally. I have shared responsibility for infrastructure in North America but complete responsibility at all foreign locations (China, Poland, France).• IT member of an ITAR / DFAR compliance team defining our POE&M , implementing security measures, and recently became involved in our GDPR compliance in the EU.• Wrote .Net applications to automate our Dynamics AX to; our banks PosPay system, our shipping Fedex and UPS email tracking notification system, managing Dailey reports from AX, and managing / distributing incoming and outgoing Fax’s. All apps are written in visual studio and c#.• Improved processes and procedures for SOX audit compliance.• Moved printers and MFP’s to a managed print service contract to reduce cost and improve business efficiency. • Designed and deployed VOIP phone system (Avaya IP-Office) in China and Toronto. Just completed installation of Mitel VOIP system in two North America locations. This includes SDWan network infrastructure, LAN upgrades to Cat-6 Gigabit managed switch components, WAN acceleration appliances between China and the US, and contracting with ISP’s in foreign locations to guarantee a QOS compatible with VOIP. • I am the IT resource used for global acquisitions and for developing action plans to integrate facilities into Lucas technology, policy standards, and operations.• Designed and coded a SDS Hazard labeling system compliant with new regulation for North America which works with the current ERP systems and fully compatible with the new ERP; Microsoft dynamics AX being deployed in North America.Recently integrated this label system to Lisam EXESS, our new hazard information authoring application using web services (WSDL) to querry and extract sections for warning labels(including Prop65); fully automated using a Microsoft Visual Studio C# .Net.

As manager of software development for this entrepreneurial company, I created project methods, reporting, and controls for software projects based on Agile project methodologies. Within the first two weeks the team was better focused, senior staff had current and accurate information, and submitted information was a minimal burden to the engineering staff. Metrics around individual performance created more focus on priority projects and unnecessary activities were identified and reduced. The effect of any change in priorities could be rapidly modeled, measured, and reported. Additionally, I assisted in the effort for provisional and non-provisional patent submission.After a reduction in workforce, I took on added responsibilities supporting business applications and engineering IT infrastructure. This included server, desktop, hardware/software support, and satellite, cable, and video streaming networks.

As Director IT, my group is responsible for all IT related initiatives and day-to-day operation. During my time here we deployed a Cisco VOIP telephone system throughout the enterprise reducing maintenance and operating cost by unifying our network. We selected and implemented a enterprise wide ERP system in 10 mos.(Epicor Vantage) serving 3 independent businesses. This included integrating our ERP with several web sites and automating transaction with selling partners such as Sky Mall.We provide support to end users and maintain all computing infrastructure such as workstations, servers, printers, machining centers and lab equipment. To better support the unique network demands of our equipment and VOIP systems across different locations, we switched our WAN technology from Point-to-point T1's to a unified MPLS network.My group also influences the technology inside our products by having a part in the company's product engineering efforts. This brings maximum benefit to the company as well as the end user. For example, all ink refilling machines in the field are reporting performance metrics every day. We can proactively calibrate the machine, order supplies, suggest maintenance activities or schedule service, with minimum impact to our customer and maximize first time call effectiveness.

RMS Lifeline was a spinoff of Baxter Healthcare sold to DaVita Corporation. My group was responsible for all IT technologies for RMS clinical and corporate facilities. This included computer and telephone networks, as well as computer systems; both clinical and business applications.Upgraded the original CERNER clinical application which was no longer supported by the vendor, to current release levels. We successfully performed the upgrade maintaining a similar look and feel minimizing the need for extensive re-training and minimizing the business impact to the clinics.Installed a new clinical billing system to streamline insurance claim submission and expedite payment processing.Added ultrasound and x-ray imaging capability to the patient's electronic medical record for all the lifeline clinics.

– I was responsible for tools and processes to support Baxter’s product development process. My objective was to streamline the product development process, increasing speed to value on all Baxter top programs. Non-value added activities were taken out of the process, and required activities mechanized with digital information systems. I established the Global Program Office for Baxter’s Product Data Management system – the first to employ xTreme programming methods to manage a global program. Since established, the PDM team had not missed a single deadline or deliverable! We established a repeatable process that featured high customer involvement, Project Managers with high accountability, team focus on delivery with metrics, continuous feedback, and improvement. This office was so successful that it was expanded to other major programs.

I established and directed the Engineering and Scientific Computing Services (ESCS) group which started as a small group of 8 software developers and turned it into four major departments with over 75 people in 4 years. ESCS was known for responsibly deploying technically aggressive solutions to meet the needs of Baxter's technical and R&D communities. ESCS led the way in Baxter's global applications such as Web e-business applications and portals, PDM (Product Data Management), LIMS (Laboratory Information Management System), and Baxter's Expert Database (Knowledge Management) systems. ESCS was also recognized as innovators in Alternate Work and Work@Home arrangements and establishing remote Satellite Engineering Centers. ESCS was known for delivering high quality solutions that met the rigor of the FDA and other regulatory bodies.

Managed a "SWAT" team of 12 Information Technology professionals responsible for delivering complex technical solutions and apply them to business problems within extremely short timeframes. In just 10 days we integrated two mission critical applications; linking American Airlines Sabre system at every airport and travel agency used by the airline to Bell Atlantic service dispatching systems.Designed and built Bell Atlantic's Call Center infrastructure in three geographically dispersed locations. The infrastructure included redundant networks, interfaces to the manufacturer's (Compaq, Novell, Sun Microsystems, and others) call center information systems, featured hot handoff of the call to next available agent, client history information presented to the agent in real time, and an IVR interface to accept credit card information for on-line approval and automatic billing.

I lead the effort for IT Regulated Systems and managed an internal consultancy group for Baxter Healthcare. Responsibilities included: establishment and daily operations of a Regulated Systems Data Center, Desktop and Server support and administration, Process and procedures for FDA part 11 compliance and validation of IT systems used in the development and maintenance of medical devices.

Founder and principal of an engineering consulting firm with a focus on hardware and software services to the robotics and machine tool industries. Personally designed and coded real-time multitasking operating systems, disk operating systems, GUI windowing packages, network tools and services, communications protocols, servo control systems, device drivers, part program compilers and editors.