Earned a reputation for integrity, customer service, and efficiency, while maintaining a positive attitude, and producing high-quality work.As Purchasing Manager, reviewed, evaluated, and approved all orders for five sales branches to maintain consistent customer satisfaction rating of 92% or above based on customer survey of on time delivery when previous company target rating was 90%.Supervised quotation process and made final approvals for issuing and awarding bids to suppliers. Reviewed all purchase order claims and contracts from five sales branches for adherence to company policy.Recognized by management for managing all purchasing activities in a timely and cost effective manner.Created, audited, and maintained impeccable records of all goods ordered and delivered.Administered online purchasing through various supplier websites.Utilized fraud training and became go-to person in the company for decisions about questionable customer requests that might be phishing attempts.Gave input at bi-monthly internal procedure development meetings leading to changes in order processing.As Account Manager, reviewed documentation to assure outgoing shipments met specifications and regulatory requirements.Utilized company created software to manage contracts; maintain high customer satisfaction, and increase sales. Maintained daily communication with international customers, carriers, customs brokers, internal sales, and customer service; organized and led coordination with distributors and partners.

Received award for excellent customer service after thankful customers emailed my manager directly.With employer training, quickly mastered internally developed data processing software in order to process orders, create databases, and perform data analysis.Rapidly identified as a top performer and regularly selected to train 12 new employees for several different divisions.Consistently ranked in the top 10% of my sales division of 30 people.Worked in fast-paced environment to prioritize and meet multiple customer demands in a timely fashion while meeting major software licensing renewal deadlines. On a daily basis, responded promptly to phone and email requests - maintaining average response time of less than 3 hours exceeding company expectations of a 4 hour turnaround time.

Coordinated the work and activities of staffTrained new employeesMonitored actions of staff and customers to ensure health and safety regulations were maintainedTotaled receipts and balanced against salesLocked facility, calculated, and delivered bank deposit and the end of the dayHandled ordering of supplies, restocking, and store inventoryInspected food deliveries to ensure qualityPerformed administrative tasks: budgeting, scheduling, and inventoryEvaluated health and safety practices against standardsMaintained relationships with customers and staffOversaw food preparation methodsPerformed maintenance on restaurant facilities as necessaryResolved customer complaints regarding food quality or service

Trained in cash register use and count out proceduresIdentified the problems and concerns of customers and provided solutionsSpecialized in multiple departments including: Hardware, Industrial, Tools, Housewares, Paint, Electrical, Plumbing, Pick-Up, and ReceivingParticipated in team building exercisesPerformed ordering and receiving of store inventoryStreamlined store inventory practices and proceduresRepaired store facilities as neededMaintained stock levels and store appearance

Created lesson plans and coursework designed to teach the fundamentals of English composition and speechAdopted institutional procedures for records and gradingApplied three years of Japanese language studiesImplemented instructional activities contributing to a climate where students are actively engaged in meaningful learning