Jeff Blackham Email and Phone Number
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Strategically focused Enterprise, Technical and Solution Architect with 20+ years full project lifecycle experience using a range of major technologies, traditional big box Vendors, modern SasS/PasS providers as well as bespoke solutions. Experienced working with business leaders and stakeholders at all levels to understand, influence and assume the right solutions to meet business needs. Fluent in systems and business processes across E-commerce, In-store, Marketing, Supply Chain and Finance having frequently worked on initiatives within or across multiple disciplines. Skilled in solution, technical, application and integration architectures working closely with stakeholders to understand requirements, generate architecture deliverables and define non-functional requirements. Constantly validating the proposed approach, conscious that not every solution needs to be an IT one. Expert in defining and delivering secure, scalable solutions across web, mobile, cloud, API/integration and back-office projects, blending 3rd Party COTS packages with other COTS or even bespoke legacy solutions in a multi-supplier, multi-team environment using a wide variety of technologies and tools. Trusted to deliver quality results time and time again against tough timescales, being highly committed to my work as well as extremely knowledgeable across IT and Retail business functions. Experienced working with on and off-shore teams, in-house or supplier led activity in traditional Waterfall or Agile Scrum environments whether large multi discipline or smaller focused groups. Managed teams as well as being a team member as activities require. Specialities: Retail, Fashion Retail, eCommerce/Digital Operations, SEO, Supply Chain, Warehouse Operations, Digital Marketing, Integrations, Digital Re-Platforming
Sweaty Betty
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Head Of Enterprise ArchitectureSweaty Betty Aug 2023 - PresentVictoria, England, GbWorking with the great team here at Sweaty Betty and Wolverine Worldwide along with our partners to drive forward the Solutions and Technologies in use across the business.
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Enterprise ArchitectSweaty Betty Mar 2023 - Aug 2023Victoria, England, GbLeading the Enterprise/Solution architecture and Business Analysis teams for the Sweaty Betty business globally, working alongside the wider Wolverine World Wide business and Brands.
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Consultant - Ecommerce & Digital AccelerationFerrero Feb 2022 - Aug 2022Senningerberg, Luxembourg, LuProvide expertise and experience to support the Ferrero team in multiple digitally driven initiatives, acting as the key UK focal point for the System Integrator and existing 3rd party suppliers. Completed during this contract:- Migration from SFCC to SAP CX for the Thorntons operation with a platform to evolve for the wider portfolio- Migration of CRM platforms from hybrid bespoke and package solutions into SAP Emarsys- Implementation of PIM (SAP) and DAM (OpenText) solutions across the UK business- Data syndication to Amazon -
Customer Domain ArchitectArcadia Group Ltd Oct 2015 - May 2021London, Gb- Upfront impact assessments and change evaluation for all initiatives in our Digital and Retail domains- Project scoping and initiation as well as solution design with a composable /MACH approach.- Understanding the technical platforms in use, integration opportunities and options for adoption of new technologies.- Working with our Enterprise and Solution architects to define a base-line and target business architecture and to introduce good EA principles into the department- Working with both IT team members, 3rd party providers and the wider business to ensure developments align to business and Technology strategy- Acting as subject matter expert for both the business processes and the technical solutions used within Arcadia Digital to ensure we gain as much benefit as possible from existing investments- Maintaining relationships with our solution providers to understand product road-maps and capabilities -
Digital Systems ManagerArcadia Group Ltd Aug 2008 - Sep 2015London, GbFollowing the initial site launches I have managed a major overhaul of all area of the sites, both front end customer facing changes such as new site layouts, checkout process, navigation and product display methods, and back end changes such as improving stock availability processes, order management and payment processing, adding in content delivery tools and a content management system.A number of best of breed solutions have been added to the platform by my team including Omniture Web Analytics, Cheetahmail e-marketing and event based mailings, Mercado search and navigation (now Omniture Merchandising), Akamai content delivery, Bazaarvoice Reviews, PayPal and gift card payments as well as utilising eGain for customer email contact. With all these solutions being provided by 3rd party suppliers, I have significant experience of dealing with both internal and external development teams, issue management and resolution, budget responsibilities and contract negotiation.In all projects I am heavily involved in shaping the business requirements, aligning ourselves with industry best practice and ensuring that the solutions meet the requirements of all stakeholders. I have gained significant detailed knowledge of eCommerce specific disciplines e.g. search engine optimisation, social media interactions, as well as general IT functions such as networking and hosting infrastructure. We are currently in the throws of implementing Sterling Order Management.
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Project Manager - EcommerceArcadia Group Ltd 2006 - 2008London, GbArcadia decided that its existing bespoke web platform would not scale and that replacement with a package was the best strategic approach. As one of the few in the business with experience of our previous home shopping operation I was involved from the outset with both package and vendor selection leading us to settle on IBM's Websphere Commerce solution. We held a number of business and IT workshops to define all the requirements for the overall solution both in the short term for initial go-live and to build the roadmap for the following 12-18 months. I then managed the large programme of work developing a new web front end that would support 7 different Brands integrated into our legacy fulfilment systems. The first of the sites went live in May 2007 with all the Arcadia brands live by March 2008. At completion of the programme, I moved to take on overall responsibility for the eCommerce future developments.
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Project Manager - Supply ChainArcadia Group Ltd 2005 - 2006London, GbDuring this period I worked on a number of initiatives to improve our supply chain operations. With my background in Home Shopping I became the key interface with our eCommerce joint venture Zoom . This division provided the original websites for the Arcadia group and other retailers. When the Group took full ownership I migrated them from their 3rd party warehouse to an in-house built solution in Arcadia's distribution centres. Following this I worked on other Warehouse projects including delivery scheduling and routing and a process to manage picking volumes/capacities ensuring the most profitable and key stock got priority in delivery to stores. During this period I also took over responsibility for the 2nd line application support team and lead a team of 4 handling issues across the various applications in the group.
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Senior Business Analyst - Supply Chain And Home ShoppingArcadia Group Ltd 2002 - 2005London, GbAfter a management buyout of some of the Arcadia brands (Warehouse, Principles, Hawkshead, Racing Green) I worked on the supply chain demerger activities, supporting them first remaining on our platform but operating independently, and then in a move onto their own systems. Following this I led a number of disparate internal developments around price and currency management, Branch stock accounting and merchandising reporting.
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Business Analyst - Supply Chain And Home ShoppingArcadia Group Ltd 1998 - 2002London, GbHaving joined the group in Home Shopping IT team I had specific responsibility for analysis work on our catalogue business joint venture with Littlewoods working with their and our development teams to integrate the systems. At the same time the group acquired the Hawkshead and Racing Green brands and I was involved with the migration off their existing systems both in-store POS and head office merchandising and stock management systems. After Arcadia purchased the Sears Clothing brands including Warehouse and Miss Selfridge, I was part of the project team responsible for migrating them onto the relevant Arcadia platforms. This involved significant developments to cater for business processes/activities that did not exist in Arcadia. I worked both on warehouse system changes and implementation in their DC's, and then switched to the head office stream of garment purchase orders, Imports and merchandising reporting.
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N/A - Professional PlacementIbm 1996 - 1997Armonk, New York, Ny, Us
Jeff Blackham Skills
Jeff Blackham Education Details
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University Of SurreyRetail Management
Frequently Asked Questions about Jeff Blackham
What company does Jeff Blackham work for?
Jeff Blackham works for Sweaty Betty
What is Jeff Blackham's role at the current company?
Jeff Blackham's current role is Enterprise, Domain and Solution Architecture/Strategy/Technology Leadership across Digital/E-commerce, Supply Chain & Marketing.
What is Jeff Blackham's email address?
Jeff Blackham's email address is jb****@****jb7.net
What is Jeff Blackham's direct phone number?
Jeff Blackham's direct phone number is +4484424*****
What schools did Jeff Blackham attend?
Jeff Blackham attended University Of Surrey.
What skills is Jeff Blackham known for?
Jeff Blackham has skills like E Commerce, Retail, Business Process, Integration, Management, Seo, Project Management, Business Analysis, Multi Channel Retail, Ibm Websphere Commerce, Social Media, Omniture.
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