Hired to create a call center environment for a local, growing company

* Responsible for reviewing, analyzing, approving and underwriting individual consumer requests and products within company and industry guidelines* Reviewed financial statements, credit reports, and applicable ratios (i.e. Debt ratios, loan-to-value)* Evaluated; examining transactions to ensure accuracy and completeness* Ensured that documents are consistent and upholding to company and industry guidelines* Implemented fraud detection techniques* Assisted with re-negotiations of loans based on lending guidelines* Contacted customers and partners to gather information to make appropriate decisions and explaining rationale behind credit decisions* High degree of attention to detail* Proactive and timely communication to customers and business partners on loan decisions and underwriting guidelines.* Superior internal and external customer service skills, interpersonal and communication skills. Strong organizational skills.* Ability to work in a flexible and production oriented environment