Currently leading a multi-site test execution team, chartered with providing firmware validation for enterprise-class HDD products. Evolving the test organization to support the current rapid growth in drive capacity, technology, and complexity, while maintaining a high level of service and support to the firmware community.Individual accomplishments include: - Driving several key initiatives to maintain and improve the Worldwide Firmware organization’s Agile practices. Instituted a Scrum Master Council to improve cross-team coordination. Providing individual, personalized Agile guidance to teams and individuals. Co-leading the Agile Advisory Council, which seeks to identify and address Agile challenges facing the organization. - Led an initiative to define a Common Test Platform, which will unify several distinct platforms and optimize the use of development resources. - Managed the initial equipment bring-up of a large-scale Continuous Integration (CI) infrastructure. Continuing to support the rapid scale-up of this infrastructure. - Designed a universal multidrive test hardware setup, which will bring significant cost and space savings.

Senior Manager and technical contributor on a newly formed Process team, chartered with defining, implementing, and supporting enterprise-class processes and policies for the global Enterprise SSD Firmware organization. Individual responsibilities include:- Defining and implementing a Unit Test strategy, with support from subject matter experts across several development sites- Defining a firmware release process, unifying legacy processes from several business units and legacy companies- Defining a strategy and process for creating and delivering high-quality firmware release documentation- AGILE CHANGE AGENT: Member of a team of Certified SAFe® Program Consultants, charged with elevating and maintaining the fitness and performance of Agile Release Trains within the Enterprise SSD business unit, to enable teams to achieve higher levels of predictability.

Hands-on, technically focused manager, leading a team responsible for external and internal customer needs in all phases of a product life cycle. Drove several high-profile customer firmware excursions to timely resolution. Implemented significant improvements to the firmware release process. Maintained a dedicated focus on correct and thorough implementation and testing of customer-unique features and requests. Communicated directly with external customers at all product phases.

Key contributor in a fast paced, mission critical firmware engineering department, supporting a major strategic OEM customer. Acting as the technical liaison to a major OEM customer for the Enterprise-level FC, SAS, and SATA firmware qualification effort for multiple product generations. Responsible for direct customer interaction with the storage qualification team of a major storage company, including understanding requirements, receiving and reporting on firmware issues, debugging issues remotely and on-site, and managing the ongoing customer relationship.