Jeff Bower Email & Phone Number

20+ U.S. Offices, Us

20+ U.S. Offices, Us

Implemented FinOps cost savings strategies including Azure Savings Plans, Microsoft Azure Consumption Commitment, Azure Consumption Opportunities, and Reserved Instances. Achieved a 36% reduction in cloud spend.Drive the re-architecture of our existing cloud platform to take advantage of cloud native design. Shift from a IAAS model to PAAS. Cost analysis across AWS and Azure to build platforms in the correct public cloud. SD-Wan project completion - We were able to complete installation of hardware and redundancy of circuits across the organization utilizing Meraki SD-Wan appliances • $27,000 Monthly Reoccurring Savings. Endpoint Management - We reduced from 4 disparate endpoint management platforms to 2 main platforms. Through this project we have consolidated the policy driven management of our employee workstations, provided a remote deployment capability (AutoPilot), and consolidated the way we update employee workstations. Multi-Cloud Support - Partnering with AWS solution engineers has granted us the ability to deliver a controlled and safe environment for our technology groups. We already have utilization in AWS by the Data Science and AI teams while working to understand the value proposition of continued workload migration (sponsored engagement). ServiceNow - Evangelizing the rollout of ServiceNow throughout the company. Migration from Cisco UCM to Microsoft Teams for Voice to enhance collaboration and streamline products.Implementation of generative artificial intelligence using ChatGPT and Microsoft CoPilot. Improving the effectiveness of our attorneys and business professionals.

Custom apparel.

Overland Park, Ks, Us

Implemented a security practice including edge firewall management, managed SIEM, and incident response. Negotiated savings of $150k with on-going savings of $100k a year. Reconfigured hub and spoke networking utilizing Meraki technologies. Reduced remote networking complexity and management to increase up-time and visibility. Expected savings of $50k a year. Data Center restructure project including 3 to 2 data center consolidation, re-ip over 400 public properties to new /23, implementation of new Dell/Nimble hardware, production and disaster recovery data center relocation to state of the art co-location facilities, build out a true data center/remote office hub and spoke model. Expected savings of $500k over 3 years. Expanded into multiple public clouds to house internal and client infrastructure. Technical office build-out and expansions in Boston, Kansas City, Chicago, New York, and San Francisco. Implementation of enterprise networking and video conference solutions. Implementation of Canon secure print software across 8 offices to provide a fleet of new, secure printers with unified print management. Expected fleet savings of $250k over 5 years. Complete migration to O365 for email, OneDrive, Teams, and SharePoint. Vendor management of multiple VAR, Dell, VMware, Cisco, HPE (Nimble), Microsoft, etc. Built and hired a highly efficient team to keep a 85% SLA of internal response tickets and knock out over 5000 hours of projects per year.Web hosting support of 150 sites/applications, 700+ development initiatives, and 800+ pipelines. Management of Azure DevOps for CI/CD and Release Management.

• Architecture and implementation of cloud services including Azure IAAS (lift and shift), PAAS (replatforming), and SAAS (O365, InTune, Azure Site Recovery, AzureBackup).• Assess infrastructure, IT processes and develop IT strategy and implementation roadmaps• Managed several multi-million dollar infrastructure refresh initiative including vendor management, project timelines and budget management.• Project Management of technology improvements including network upgrade, data center refreshes, SAN conversions and VOIP installations.• Analyze, identify, evaluate, and recommend technical solutions for clients.• Virtualize on premise hardware utilizing VMware 5-6.5. • Develop Disaster Recovery plans to recover business critical applications and systems. Use VMware SRM (Site Recovery Manager) or ASR (Azure Site Recovery). • Develop technology standards and procedures.• Build technical teams to implement and support business applications and infrastructure.

• Manage technical staff to implement infrastructure and remote office upgrades at 120 locations across the United States. • Manage a network of 10 vendors for technical resources, project staff and colocation facility.• Negotiations of partner contracts including Microsoft and AOS to reduce spend by 25%.• Project manager and technical lead for Lync VOIP installation, Microsoft CRM 2015 migration and infrastructure refresh.• Environment consist of 400 employees, 120 locations, EMC SAN, Cisco UCS, VMWare, Cisco network equipment, Exchange 2010, Windows Server 2012, Level3 MPLS.

Kista, Stockholm, Se

Provide support for Ericsson services to Sprint and Clearwire. Install and support wide range of issues on Windows Server (2003/2008/2012).Install and support HP hardware.Troubleshooting and resolution of complex problems from Windows and various applications.Utilization of VMWare ESXi for to completely virtualize platforms.

Ottawa, Kansas, Us

Provide level 2 and 3 technical support.Maintain IT Systems.Work with Mac OS X, Windows 7 and Windows Server 2008.ShoreTel Deployment and Management.Printing Accounting software via Heartland OneCard

• Manage multiple aspects of the infrastructure, including desktops, servers, telecommunication and network equipment. • Administer LANDesk Antivirus and CommVault Backup software• Manage VMWare virtual servers using VSphear 4.0, ESX 4.0 and Veeam• Implement Polycom Video Conferencing company wide• Install, configure and maintain Exchange 2007, SQL 2005, IIS, Active Directory, Windows Server 2003/2008 and Windows XP/7• Maintain and configure Cisco network equipment• Manage AVAYA VOIP and BES/Blackberry equipment• Provide Level 1 and 2 assistance to company employees

Chicago, Il, Us

• Responsibilities include: installation, set-up, support and troubleshooting assistance to firm personnel regarding PC hardware, operating system, software, and printing issues. • Maintain Active Directory for new hires, leaves and changes.• Troubleshoot and maintain PCs and related hardware. Provide desk support for Office 2007 and other legal software applications. Support 900 local users and 4000 remote users via Citrix• Test and implemented Office 2007, Interwoven Desksite and Workshare• Provide personal support for Blackberry devices and maintain Blackberry Enterprise Server (BES)• Asset Management of desktop, laptop and printers. Image machines with Ghost imaging software. • High level of customer service with all Firm Personnel including Executive staff, Partners, Associates and Support staff.

Shawnee Mission, Kansas, Us

• Primary technical contact, performed campus-wide changes/upgrades as needed for more than 2000 desktop/laptop users.• Maintained all aspects of desktop and laptop support for all users, including, but not limited to hardware and software.• Planned and implemented software, hardware, and network repairs.• Led a mid-scale PC Rollout of 1000 various new laptops and desktops.• Led the development of Ghost system images that best fit the district’s needs.• Installed and supported software and hardware in a Windows XP/2000, Windows Server 2000/2003, and Macintosh OS and Server environment.• Performed necessary server maintenance, maintained user accounts• Installed and serviced network and local printers• Extensive Active Directory and Windows Server 200x work• Tested and implemented Office 2007 into a network of 2000 users• Streamline backup and update procedures to ensure network efficiency• Documented issues and resolutions. Created system and maintenance documentation

Bachelor'S Degree, Management Information Systems And Services

Technical Certification, Network Administration