Jeff Breitenstein Email and Phone Number
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Learning and Development (L&D) and Diversity, Equity, Inclusion, and Belonging (DEIB) have been constants throughout my professional journey. With over 15 years of experience in digital product management, I’m thankful for a career that’s been well-rounded and focused on creating meaningful experiences while contributing to the development of an equitable, inclusive, and accessible workplace.I’m a builder, problem solver, and servant-leader and firmly believe that applying the same level of dedication to L&D and DEIB initiatives, as one would to building successful software products, is essential for driving positive organizational change. This involves active listening, experimentation, measurement, and continuous iteration to establish sustainable and industry-leading programs. I have a proven record of partnering with multiple departments to embed an L&D and DEIB mindset in their strategies, resulting in outcomes aligned with company values and business objectives.In addition, I'm an advocate for web accessibility, striving to eliminate barriers and provide equal opportunities for individuals of all backgrounds and abilities. In the workplace, I’ve also taken a leading role to establish Employee Resource Groups (ERGs) and implement DEIB initiatives that have had a positive impact on company culture. For instance, I am the founder of GLAmazon, Amazon.com’s ERG for LGBTQ+ employees, which has expanded to over 40 chapters worldwide.Strengths✪ Proficient in developing instructional programs tailored to the needs and motivations of learners✪ Ability to instigate change within organizations by challenging existing practices and inspiring positive disruption to promote L&D and DEIB programs✪ Strong interpersonal skills, with the ability to critically analyze situations and build robust relationships✪ Effective communicator, adept at conveying complex ideas in a clear and engaging mannerOutside of work: husband, tender of a 1.7-acre botanic garden, home chef, mentor, tiki mug collector, enthusiastic traveler, and forest wanderer.
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Engineering Engagement ManagerH-E-B Sep 2023 - PresentSan Antonio, Tx, Us✪ Partnering with technical leadership and principal engineers to assess ongoing educational needs✪ Developing and delivering technical and non-technical learning opportunities to upskill H-E-B Digital partners✪ Organizing internal engagement activities, such as annual conferences, hackathons, and workgroups✪ Representing H-E-B engineering to external organizations and vendors -
Senior Project/Product Manager (Contractor)Prophet May 2023 - Aug 2023San Francisco, California, Us✪ Managed projects for two key clients at Prophet, a consulting firm specialized in strategy, branding, marketing, and design.✪ Developed and implemented best practices, templates, and tools to enhance project management, analysis, and reporting efficiency.✪ Oversaw project budgets, reconciling contractor hours, tracking burn rates, and assessing scope change impacts. -
Belonging, Equity, Diversity, And Inclusion (Bedi) Lead For ProductUdemy Jan 2022 - Apr 2023San Francisco, Ca, Us✪ Partnered with product, design, and engineering teams to ensure all products and services are accessible, inclusive, and free of bias for people of all abilities and identities.✪ Executed a substantial rewrite and expansion of instructor guidelines, recommendations, and best practices for creating accessible and inclusive course content. Further developed the material into webinars for Udemy’s top instructors, and as a free video course to help the broader instructor community.✪ Collaborated with product to update to Udemy’s website accessibility conformance report (ACR), including vetting accessibility consultants and preparing for VPATs.✪ Co-led Out@U, Udemy’s employee resource group (ERG) for LGBTQ employees. Developed global programming during return-to-office phases that supported both in-office and remote staff.Left role due to a company-wide reduction in force. -
Cross-Product Lead, Unified Customer Experience - PersonalizationDell Technologies Apr 2021 - Dec 2021Round Rock, Texas, Us✪ Led initiatives to enable personalization at scale across the website, with the goal of driving exceptional user experiences for all customers of Dell.com.✪ Fostered a collaborative and cross-functional approach to working with business, data science, data engineering, and software engineering teams to create a best-in-class user experience.Left role to seize a rare opportunity to grow and pivot my career journey. -
Senior Manager Of Product, Competitive Data & PricingBlacklocus Oct 2017 - Apr 2021Austin, Tx, UsSENIOR MANAGER OF PRODUCT: 2020-2021✪ Led advancements in product matching, for an extensive omnichannel catalog of 2.5M+ products, and competitive intelligence using an agile approach of data science, third-party data services, and continuous process improvement.✪ Collaborated cross-functionally with merchants, customer success, data scientists, and an agile engineering team to deliver cloud-based competitive data and analytics tools that automated millions of pricing decisions for The Home Depot website and stores. SR. PRODUCT MANAGER: 2017-2020✪ Spearheaded the development and launch of an innovative web application for category management, the Online Workbench. The application provided online merchants at The Home Depot with a comprehensive, trended view of their business performance, as well as critical insights into anomalies and opportunities for informed merchandising decisions at scale.BlackLocus is a subsidiary of The Home Depot. -
Group Product Manager, Recurring/Subscription BillingBigcommerce Aug 2013 - Sep 2017Austin, Texas, UsGROUP PRODUCT MANAGER: 2015-2017✪ Drove the product strategy and roadmap for the recurring subscription billing systems at BigCommerce, including account provisioning, lifecycle management, fraud prevention, and reporting. Enabled self-serve, add-on features, such as domains and SSLs, which provided a significant boost to profit margins.✪ Successfully migrated over 50k active client accounts to a modern billing system that was tightly integrated with Zuora and Salesforce, resulting in a notable 45bps reduction in payment processing costs.SENIOR PRODUCT MANAGER: 2013-2015✪ Led the roadmap for the Bigcommerce.com corporate website, drove client acquisition campaigns, and marketed new product launches. Initiated the migration of the site's CMS backend from Drupal to Craft Pro, resulting in a more efficient and developer-friendly platform. -
Senior Product Manager, ConnectionsBazaarvoice Apr 2011 - Aug 2013Austin, Texas, Us✪ Brought to market and led the roadmap of Connections (networked social merchandising products) for Fortune 500 clients of Bazaarvoice. Connections is a patented business-to-consumer product that enables brands and manufacturers to create and display a fully attributed, inline response to customer reviews and questions within a network of retailer websites.✪ Launched an innovative self-serve provisioning feature that drove rapid client adoption, tripling the number of active clients in three months, and significantly reducing implementation time from 5.5 hours to less than 10 minutes.✪ Developed an advanced algorithm-based product matching tool that drove a 400% efficiency improvement for review syndication products, delivering value to clients and increasing retention. -
Planner / In-Stock Manager, KitchenAmazon.Com Apr 2010 - Jan 2011Seattle, Wa, Us✪ Revamped category-level inventory strategies that drove significant increases in sales, product margin, and inventory turns. Tracked and analyzed key operational metrics, such as inbound/outbound forecasts, inventory health, and vendor lead times, to find areas for improvement.✪ Collaborated with internal and external stakeholders to implement process improvements, which reduced category vendor lead times by 3.4 days.✪ Successfully oversaw the transition and ongoing performance of business operations tasks supported by teams in Chennai, India, and documented standard operating procedures to ensure seamless execution. -
Retail Buyer, Grilling And HousewaresAmazon.Com Apr 2008 - Apr 2010Seattle, Wa, Us✪ Exceeded product margin and unit profitability targets for Amazon.com’s Grilling and Housewares categories (driving the businesses to $23M and $15M, respectively). Implemented a dynamic approach to selection expansion, competitive marketplace pricing, and inventory management, while delivering a top-notch customer experience.✪ Executed a two-channel fulfillment strategy for large barbecue grills in 2009 that reduced freight costs by 42%, improved profitability, and lessened impact to operations, while achieving 36% annual growth.✪ Negotiated with key vendor accounts to secure favorable terms and incremental funding, and developed monthly merchandising plans to deliver compelling promotions to customers.
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Sr. Product Manager, Outlet And Home & GardenAmazon.Com Sep 2005 - Apr 2008Seattle, Wa, Us✪ Developed and executed sales strategies for Outlet store promotions on Woot.com that drove $557K in product sales, with an 11.5% click-through rate and 8.5% conversion rate.✪ Orchestrated high-impact marketing campaigns, including sponsored search links, affiliate merchandising, and promotions for comparison-shopping channels. Also coordinated print media partnerships and offsite advertising buys during peak holiday periods.✪ Analyzed the online competitive landscape for Outlet shoppers and implemented a successful bi-weekly email program that leveraged ‘scarceness/urgency’ promotions which appealed to deal-buy customer segments.✪ Founded and led GLAmazon, Amazon.com’s employee resource group for LGBTQ employees.
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Merchant Product Manager, Kitchen And Home & GardenAmazon.Com Sep 2004 - Sep 2005Seattle, Wa, Us✪ Proactively managed 39 major national retailer accounts, including JCPenney, PETCO, and Lamps Plus, with a collective account base of over 500 retailers across Amazon.com's Kitchen, Home & Garden stores.✪ Successfully executed targeted merchandising initiatives, such as a holiday free-shipping promotion that delivered a 28% lift in sales.✪ Developed a system for detailed financial reporting for Kitchen, Home & Garden merchants, setting up a company-wide model for third-party reporting.✪ Drove the launch of feature and classification improvements for all accounts to enhance the customer shopping experience.
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Us/Ca Retail Design Manager, Amazon.Com And Amazon.CaAmazon.Com Nov 2002 - Sep 2004Seattle, Wa, Us✪ Led a dynamic team of UX designers responsible for developing innovative merchandising features and promotions for Amazon.com and Amazon.ca.✪ Revamped the internal project request workflow, streamlining scoping and planning, and automating weekly and end-of-quarter reporting.✪ Coordinated regular bi-monthly training sessions on essential design skills, such as wire-framing, usability, and ADA accessibility. Co-initiated a project to consolidate design standards into a centralized resource, ensuring consistency and excellence for every project.
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Senior Web Designer, Kitchen And Home & GardenAmazon.Com Nov 2000 - Nov 2002Seattle, Wa, Us✪ Co-led a homepage consistency project, which achieved an 11% improvement in click-through rates, and which remains as the model for Amazon homepages as well as for other online retailers.✪ Led a transformative visual redesign of the Outdoor Living store and drove the design and user experience of Amazon.com’s Wedding Registry.✪ Developed design for high-impact retail promotions and features, such as instore pickup, for Amazon.com's Home & Garden stores.
Jeff Breitenstein Skills
Jeff Breitenstein Education Details
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Penn State UniversityMarketing -
Cornell UniversityAnd Inclusion
Frequently Asked Questions about Jeff Breitenstein
What company does Jeff Breitenstein work for?
Jeff Breitenstein works for H-E-B
What is Jeff Breitenstein's role at the current company?
Jeff Breitenstein's current role is Learning & Development Leader, DEI Specialist, and Accessibility Advocate - with deep Product Management roots.
What is Jeff Breitenstein's email address?
Jeff Breitenstein's email address is je****@****cus.com
What is Jeff Breitenstein's direct phone number?
Jeff Breitenstein's direct phone number is +151275*****
What schools did Jeff Breitenstein attend?
Jeff Breitenstein attended Penn State University, Cornell University.
What are some of Jeff Breitenstein's interests?
Jeff Breitenstein has interest in Social Services, Guy Kawasaki, Children, Social Media, Seth Godin, Barbecue Grill Master, Epicurious, Aspiring Nurseryman And Plant Hybridizer, Huffington Post, Newbie Stand Up Paddle Boarder.
What skills is Jeff Breitenstein known for?
Jeff Breitenstein has skills like E Commerce, Product Management, Cross Functional Team Leadership, Product Marketing, Product Development, Marketing, Strategy, User Experience, Seo, Management, Analytics, Account Management.
Who are Jeff Breitenstein's colleagues?
Jeff Breitenstein's colleagues are Mika Delany, Med, Arun Uniyal, Lee Man, David David, Kennedy Thomas, Emmett Cuellar, Ricardo Ybarra.
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