Jeff Burnor Email & Phone Number

Los Angeles, Ca, Us

Santa Monica, California, United States

- I help customers find product, outfit customers for trips, provide customer service and information about membership with REI Co-op.- I ensure visuals standards are met, including doing seasonal floor sets, front of department displays, size runs, etc. - I ensure the warehouse and inventory is accurate and stocked. - When pitching REI Co-Op membership with non-members, I have a commitment rate of 41%.

Los Angeles County, California, United States

I reached over 5,000 people with my team working in underserved communities across LA County doing outreach and education concerning the COVID-19 vaccine. We ran 6 events where COVID vaccines and testing are made available through local partners. We strive to increase vaccine equity by reducing the barriers and hesitation surrounding healthcare and vaccines in communities with low vaccination rates. We form partnerships with local organizations to increase our presence and trustworthiness within the community. As Lead, I am the onsite liaison with local partners, work with leadership on site locations, and make decisions for day to day team activities.I led my team working from home as well to create an outreach Handbook for our vaccine equity program to give to other offices. We also created outreach scripts as well as an end of program presentation.

Los Angeles County, California, United States

I helped train and lead a group of canvassers on a campaign to raise awareness for laws and bills that addressed issues like banning single-use plastics, decreasing bee populations, and more. We raised thousands of dollars going door to door having conversations with constituents to raise engagement, membership, and donations.

Los Angeles, California, United States

As a Program Associate Shift Lead with CORE's field operations, I ensured my team had everything they needed for the shift to provide free COVID-19 vaccinations to the Los Angeles area, especially to vulnerable communities. We interact with hundreds of patients a day, striving to give each one a personalized experience while ensuring the entire operation runs smoothly and efficiently. I am HIPAA trained and well versed in safety protocols and proper PPE usage.

Basking Ridge, New Jersey, United States

As a Front Desk Associate, I strove to give the best possible first impression for guests so that they had an exceptional stay at our hotel. I interacted with anywhere between 25-100 guests everyday in a way that ensured everyone left wanting to return. In my second month working at The Ridge, I received recognition for having the most positive mentions in guest surveys. I also ran and sent relevant daily reports to other departments to facilitate good internal communication. This role was also an administrative assistant for the Front Desk department.

I catered events with upwards of 500+ attendees and small parties providing the best possible service to guests. I helped with setting up and breaking down events efficiently so that time and money weren’t wasted. I shared information about our event & catering services to interested guests at events to encourage more business.

Denville, New Jersey

As a shift supervisor, I improved my store's evening sales and our Customer Connection score because I managed and encouraged my 3-4 person team to make sure they engaged in friendly conservations with customers to get to know them. I also ensured all orders on my shift were completed accurately and quickly. I made sure cleaning and operational tasks were carried out so that store ran smoothly. I was in charge of opening and closing operations for my shift as well as any cash management that needed for be handled.

Denville, Nj

As a Barista Trainer, I trained 10-12 new employees at my store (about 70% of new baristas) in not just the skills and tasks necessary to complete the job, but I also taught them how to positively engage with customers to create a welcoming environment in the store. I worked alongside my Store Manager to implement a more efficient operations role and helped teach this to the baristas. I was awarded the Partner of the Quarter 3 times and a Barista Championship award at my store.

Sequoia National Park, Ca

As part of a 10 person team, I completed over 100 work projects to keep the trails safe for visitors and sustainable for the local ecosystem. I led groups of 30-40 volunteers on trail projects teaching them trail skills in order to complete large projects. I brushed and cleared hundreds of miles of trail to ensure a safe and positive experience for visitors.

Kings Canyon National Park

I worked on over 20 trail structures to keep the trails safe for visitors and sustainable for the local ecosystem. I completed a 1.5 mile ADA approved access trail with my team to increase visitor counts and accessibility. As team Safety Officer I did routine inspections of tools and vehicles to ensure a safe working environment.

Denver, Co

I directly supervised 12 team members while we worked with partnering organizations across the Southwest US. I was the on-site liaison with local organizations to help plan and implement projects.I lead hundreds of volunteers painting houses, clearing lots, and house repair in Southeast Texas. I implemented an after-school tutoring program for school system in Center, CO. I was responsible for logging teams hours, progress reports, check-ins with headquarters so that the team ran safely and efficiently. I was also responsible for the general well-being of team members.

Greater Denver Area

I participated in 4 work projects across the Southwest Region. I helped build a LEED Certified (Silver) deck at FernCliff Camp in Little Rock, AR. I led after school programs at Boys and Girl Club in Farmington, NM. I built 2 miles of fencing in Lake Mead National Recreational Area, AZ as part of American Conservation Experience crew. I worked with the Rocky Mountain Field Institute learning how to repair water erosion in Pike National Forest in Colorado Springs, CO.

I oversaw a staff of approx. 20 lifeguards. I created schedules and handled sub requests. I developed and lead refresher training programs twice a semester. I tested employees with scenario drills. I filled out monthly payroll. I gave out merits and demerits for employee performance and led monthly employee meetings.

I oversaw a first-year student floor with 30 residents. I developed and delivered programming to create and ensure a cohesive and productive living environment. I was available 24/7 for questions, concerns, and emergency situations. I enforced the college's residential life policies to maintain safety of residents.

Second in command to oversee approx. 12 guards. Help create schedules and handle sub requests. Develop and lead refresher training program once a summer along side head guard. Fill in if head guard is absent. Enforce rules and policy among guards and patrons.

Clean animal cages, treatment rooms, and other facilities to maintain a healthy and sterile environment. Handle animal boarders by feeding, watering, and walking twice a day. Assist doctors and veterinary technicians when necessary.

help with season set up and season tear down, lifeguard, run the snack stand, help patrons with questions, emergency response

Ba, Music, Ancient History, Overall Gpa: 3.65

Activities and Societies: Magna Cum Laude

High School Degree