Vice President - Ecommerce Client Services And Kraken Retail Operations
Multiple assignments including:VP Retail Operations - Seattle Kraken & CV Firebird Team Stores:Managed design, build out and operations of multiple multiple team stores, trailers and locations at Climate Pledge Arena including "The Lair". Set new records for single season NHL jersey sales. Set new NHL record for Winter Classic merchandise sales.VP/DVP - Programs - E-commerce: Managing the teams responsible for developing, launching and managing our "retail programs" which represents 60+ custom client websites, B2B integration and over 15+ retail stores for clients such as Ford, Bank of America, NFL, Orange Theory Fitness, FedEx, Mercedes Benz and many more. Programs include websites, retail stores, catalog and other direct and digital marketing. The teams include program managers, product developers (merchandisers), buyers, analysts, e-commerce project managers and development teams.DVP - Sales Operations: Managed a team of 70+ responsible for supporting our sales organization in all aspects of customer orders including: ideation, negotiation, quoting, project management, production and invoicing.Special Project Assignments: Actively involved in BDA's conversion to Oracle E-Business Suite, Oracle CRM On Demand and Oracle Agile PLM including scoping, design, testing and conversion. Successfully completed a rolling conversion of our 40+ client sites to the EBS platform. Warehouse migration planning and execution. Integration and launch of on-site decoration services.