Jeff Carchia Email & Phone Number

Merrimack, New Hampshire

Business Data AnalystData extraction and aggregation via SAS for performance management, emerging trends, and increased profitability through new customer acquisition and increased penetration rate. Monthly and quarterly sales reporting, dashboards, and analysis to facilitate decision making.

Billerica, Ma

Provide C/E-level quantitative and qualitative data analytics; identify, interpret, and translate trends in to business cases aimed at risk mitigation and emerging best practices.Design and implement meaningful Global Procurement Scorecards/KPI’s derived from in-depth analysis of business critical data including, but not limited to: current spend, purchase practices, supply market information, customer requirements, benchmark information, and supplier performance data. Support Procurement tools/systems configuration & maintenance activityPerform customer satisfaction analysis through implementation activities and establish effective customer feedback loops to furnish timely and accurate customer input to stakeholders.Drive bottom line results via Return on Investment (ROI) and Total Cost of Ownership (TCO) analysis models.Provide SME support to strategic business partners pertaining to procurement processes and systemsPrepare and deliver formal recommendations to improve efficiency and effectiveness of the Global Procurement service delivery model.Support Procurement training design, development, and delivery.

Install, configure & troubleshoot PC hardware: desktops, laptops, peripherals and network equipment Install, configure and troubleshoot PC software packages: OS, desktop software, and custom applications. Use imaging software for image creation & deployment Configure network connections & settings for new PC hardware Active Directory / MS Exchange configuration and managementEnsure daily/weekly/monthly backup of data for on-site and off-site storage and retrieval Enlisting diagnostic software to solve technical issues and often work with local and wide area networks

Billerica, Ma

• Manage day-to-day operational aspects to include development of project SOW, scope and status reporting to clients and internal organizational units. • Identify resources/requirements, project scope, LOE assessments and assign individual responsibilities • Create and execute project plans and revise as appropriate to meet changing business needs and requirements • Effectively manage multiple projects concurrently • Ensure all project documentations are complete and current • Forecasts revenue, profitability margins, bill rates, and utilization • Identify business development and "add-on" sales opportunities as they relate to projects • Manages client expectations while building stronger relationships with client personnel

Chelsmford, Ma

Reviewed and analyzed programming expense for all content/channel providers for the Boston regionPrepared, analyzed, and adjusted forecasts/budgets for the Greater Boston Region programming/content P&L accounts Identified errors and opportunities and worked with Divisional/Corporate partners to resolve issues and drive financial efficiencies

Manage/Review P&L Revenue accounts to identify areas of opportunity to generate additional revenues. Ensure compliance within the operational side of the business with process and procedures.

Oversee Vendor Management for the North Central Division of Comcast.

Salem, Nh

Manage front line/cashier associates ensuring prompt and courteous customer service. Reconcile previous day cash drawers, credit card receipts, and bank deposits.

Bachelor Of Science (Bs), Business Administration And Management, General

Ba