Jeff Carlson Email & Phone Number

San Carlos, Ca, Us

San Carlos, California, Us

The QBIX Analytics team brings decades of financial and data analysis experience to help organizations in the venture capital and private equity markets make better use of their operational data. By allowing companies to better visualize their own data, blended with relevant sources of external information, we enable them to pull meaningful stories from previously silent and under-appreciated data. Stories that improve decision-making, operational efficiencies, and, most importantly, the bottom line.

Provide a wide range of services in the areas of data analytics, including data extraction, analysis, and visualization.

Marshall, Texas, Us

Provide technical leadership to data analytics team performing a wide range of reporting and analyses of big data using the Apache Hadoop big data platform. Personally perform and provide oversight on writing SQL data queries, creating complex csv output files, and performing and automating analysis and visualization using Excel pivot tables, R scripting and Tableau.* Established procedures for mobile user A/B testing, performed extensive analyses across hundreds of users and several weeks of use, and developed compelling presentations of results that ensured seven consecutive highly successful customer trials* Developed technical content for blogs on the SEVEN web site that demonstrated significant thought leadership in the areas of mobile network utilization and battery life optimization

Marshall, Texas, Us

Transformed disparate product delivery groups into highly efficient, focused Delivery organization. Managed global team of delivery engineers, consultants, and project managers responsible for deployment and maintenance of SEVEN products to mobile operator customers in over 30 countries. Managed the successful configuration, customization, deployment, integration and maintenance of server components used by over 5 million mobile users worldwide. * Reduced operating costs by over 50% while achieving all customer commitments by streamlining inefficient processes, eliminating marginal personnel, and ensuring focus on high priority activities* Transformed workflow processes across multiple organizations within the company, resulting in better company-wide access to important information and elimination of redundant tools* Successfully trained and transitioned product delivery responsibilities for major OEM customer while generating over $4 million in PS revenue

Sunnyvale, Ca, Us

Managed OEM integration engineering and device certification teams to ensure successful integration of the CarrierIQ software solution onto over 80 mobile device models from ten different OEMs. Devices included feature phones, smart phones, and data cards.* Achieved corporate objective to reduce integration costs by 65% and improve data collection quality from below 50% to over 90%, leading to a scalable organization and sales in excess of $20M.* Worked extensively with Tier I operator to establish specifications, requirements, test plans, and process for embedding the CarrierIQ software onto their shipping devices, resulting in successful integration on over 40M commercial devices with no adverse user impacts or launch delays.

Redwood City, Us

Established a team of program managers and integration engineers responsible for managing customer integration projects using Openwave’s leading edge client software product. Prime technical leadership and point-of-contact to multiple handset manufacturers through critical software integration lifecycles. * Prevented a critical account from being cancelled by actively managing daily activities and customer interactions. Successfully addressed over 800 product issues in 10 weeks, removing Openwave from the critical path, ensured the successful handset launch, and significantly improved customer satisfaction. Received one of only two annual “Above and Beyond” cash awards in the company.

Redwood City, Us