Jeff Casteen Email & Phone Number

Texas, United States

Dallas, Texas, United States

Report to Market VP tasked with reviewing of business operations and P&L for 30 Unified Women’s Healthcare of Texas (UWHTX) practice groups spanning 35+ locations in Texas.Drive practice reducing costs and maintaining productivity to increase year end profitability despite fewer providers practicing in office. More specifically, presented physicians with proformas regarding IUD device billing and potential for profit. After meeting with providers, the practice generated $250,000 in… Show more Report to Market VP tasked with reviewing of business operations and P&L for 30 Unified Women’s Healthcare of Texas (UWHTX) practice groups spanning 35+ locations in Texas.Drive practice reducing costs and maintaining productivity to increase year end profitability despite fewer providers practicing in office. More specifically, presented physicians with proformas regarding IUD device billing and potential for profit. After meeting with providers, the practice generated $250,000 in profit for IUD billing. Work with providers to ensure future profitability while delivering appropriate care increasing revenue year over year. Show less

Dallas-Fort Worth Metroplex

✭ Train and manage clients on our application and encourage patient utilization prior to visit; this reduced check-in time, nurse documentation time, and physician documentation time by 11 minutes per patient.✭ Write procedures and training documents for both internal team and clients allowing for a more succinct remote training process.

Dallas/Fort Worth Area

As practice administrator, I was responsible for employee management, financial management, adjusting appropriate schedules to accommodate physician needs, review with the lead physician productivity.While at Grace, I developed a dashboard provided monthly to the lead physician that allowed for easy review of physician productivity based on charges, procedures performed, and surgeries performed. Being a part of a call group, physicians who performed deliveries may not be the primary… Show more As practice administrator, I was responsible for employee management, financial management, adjusting appropriate schedules to accommodate physician needs, review with the lead physician productivity.While at Grace, I developed a dashboard provided monthly to the lead physician that allowed for easy review of physician productivity based on charges, procedures performed, and surgeries performed. Being a part of a call group, physicians who performed deliveries may not be the primary physician. I developed a way for physicians to be credited for their patients' deliveries regardless of who delivered. I worked extensively with third party vendors and built relationships to further the practice's in-office procedures reducing patient financial responsibility and time responsibility by not being required to go to the hospital.I held monthly meetings with physicians providing me with praises and concerns regarding employee performance. I then held monthly meetings with staff providing feedback as a group and, if necessary, individually outside of the monthly meetings.I left Grace on excellent terms as I was pursuing a dream of completing the Appalachian Trail. Show less

Addison, Tx

✭ Review SalesForce case management among Account Management team.✭ Report to VP level management and Board of Directors to sister company.✭ Manage team of Account Managers ensuring that SalesForce case tickets are handled in a timely manner and helped develop processes to improve communication between upper management and Account Management team.

Dallas, Tx

✭ Oversee operations at more than 22 offices ensuring 30+ physicians’ needs are met regarding services offered by Unified Physician Management.✭ Analyze trends affecting productivity, successfully decreasing physician time spent with patient, decreasing physician time spent charting after patient check out, and improving usage of athenaHealth by coaching physicians.✭ Responsible for reviewing reports with practice managers, staff, and providers to effectively improve revenue… Show more ✭ Oversee operations at more than 22 offices ensuring 30+ physicians’ needs are met regarding services offered by Unified Physician Management.✭ Analyze trends affecting productivity, successfully decreasing physician time spent with patient, decreasing physician time spent charting after patient check out, and improving usage of athenaHealth by coaching physicians.✭ Responsible for reviewing reports with practice managers, staff, and providers to effectively improve revenue overall over the 22 offices seeing increased collections percentages. ✭ Case management in SalesForce Show less

Fort Worth, Tx

✭ Oversee operations at more than 20 allergy centers located throughout the Dallas/Fort Worth area, supervising 18 direct reports providing allergy care options to over 20 providers, driving revenue in excess of $1 million in 6 months. ✭ Utilize data mining and analytics to identify trends affecting productivity, successfully increasing treatment rates and increasing physician screen for utilization of services by over 10% over a three month period.✭ Tasked with recruiting… Show more ✭ Oversee operations at more than 20 allergy centers located throughout the Dallas/Fort Worth area, supervising 18 direct reports providing allergy care options to over 20 providers, driving revenue in excess of $1 million in 6 months. ✭ Utilize data mining and analytics to identify trends affecting productivity, successfully increasing treatment rates and increasing physician screen for utilization of services by over 10% over a three month period.✭ Tasked with recruiting, interviewing, hiring, and developing top talent across the state, resulting in personnel generating more revenue than in previous year. Show less

Littlerock, Ar

My responsibilities included aiding the assistant manager in operations for over 60 clinics in the state of Arkansas. These responsibilities pertain to account management including: driving tests, driving conversion, physician engagement, checking Clinical Allergy Specialists quarterly in following protocol, performing SWOT/root cause analysis to determine corrective measures, developing and implementing strategic plans to further the success of allergy labs in Arkansas.I have had to… Show more My responsibilities included aiding the assistant manager in operations for over 60 clinics in the state of Arkansas. These responsibilities pertain to account management including: driving tests, driving conversion, physician engagement, checking Clinical Allergy Specialists quarterly in following protocol, performing SWOT/root cause analysis to determine corrective measures, developing and implementing strategic plans to further the success of allergy labs in Arkansas.I have had to discuss with physicians, office managers, billing managers, and office staff the future of the lab as well as goals for the month. I have run statistical data to determine variance to a budget and projected monthly forecast.✭ Lead weekly conference calls discussing different aspects of the job including: protocol, physician engagement, driving tests, driving patient conversion to Immunotherapy, driving compliance, and keeping the team up to date on several changes within our company.✭ Develop proper lines of communication between United Allergy Services employee and office staff in order to encourage better testing numbers. Saw 100% increase between months from 6 allergy tests one month to 14 the following.✭ Assist account manager in ensuring proper clinical procedures are followed by Clinical AllergySpecialist team for entire state of Arkansas as well as oversee operations in 3 clinics throughout the Little Rock area encouraging use of allergy services✭ Train employees to ensure patient transition from Allergy Test to Immunotherapy treatment seeing upwards of 40% greater conversion from testing to treatment: a 4000% increase in revenue. Show less

Arlington, Tx

As a clinical allergy specialist, I managed a single physician account. I was required to perform allergy testing and educate the patient to the benefits of Immunotherapy as well as ensure productivity is profitable to United Allergy Services. I had several administrative and clinical responsibilities as well including:Management of Patient SchedulingManagement of Proper Documentation and FilingManagement of Patient Medications for Pick UpManagement of… Show more As a clinical allergy specialist, I managed a single physician account. I was required to perform allergy testing and educate the patient to the benefits of Immunotherapy as well as ensure productivity is profitable to United Allergy Services. I had several administrative and clinical responsibilities as well including:Management of Patient SchedulingManagement of Proper Documentation and FilingManagement of Patient Medications for Pick UpManagement of InventoryIdentifying areas of need and performing corrective actions within the clinicEngagement of physician and office staff to drive allergy testing and educate themVerification of InsuranceCreation of MedicationsConfirming compliance through phone callsI had several successes and recognitions during my role as a Clinical Allergy Specialist:✭ Managed and maintained an independent clinical allergy lab, performing billing audits, inventory control, data management, and physician guidance on proper use of allergy testing and immunotherapy treatment, driving nearly $350,000 per year in total revenue generation.✭ Immediately recognizing disconnects between allergy lab and clinic upon entering an already functioning lab and correcting them by discussing with physician and office staff areas where we can improve.✭ One of three members in area chosen to perform leadership roles including leading conference call once a month for entire team.✭ Used extensive knowledge of business processes to lead my area in productivity achieving >110% of quarterly budget.I have always enjoyed engaging physicians and patients in order to provide them with healthy alternatives in patient care. Show less

Dallas/Fort Worth Area

This Company is everything Internet marketing. We are your one stop shop for SEO, SEM, Internet marketing strategies, consultation and more. We design campaigns that work for you. We develop your campaign over time to ensure that your internet marketing needs are met. We also recognize that and SEM can be mingled together. This means that your SEM campaign can drive you to the top at first but then afterwards SEO will help you over time to reduce your PPC costs and increase your organic search… Show more This Company is everything Internet marketing. We are your one stop shop for SEO, SEM, Internet marketing strategies, consultation and more. We design campaigns that work for you. We develop your campaign over time to ensure that your internet marketing needs are met. We also recognize that and SEM can be mingled together. This means that your SEM campaign can drive you to the top at first but then afterwards SEO will help you over time to reduce your PPC costs and increase your organic search results. SEO is an integral part to any Internet marketing campaign. Within our campaigns, we truly look into what will last over time. This means that during our SEO campaigns we will work to get you first through means other than link farms. We focus on onpage changes as well as creation of quality links. If you didn't pick up the drift, I maintained every SEO campaign that the company handled. SEO is what I dreamed about; SEO is what I constantly thought about. I tried to figure out how to make online marketing a cost-effective way to be found on Google.✭ Directly managed SEO campaigns including law, medical, IT, and cloud technologies as well as communicated with new leads to acquire new contracts.✭ Directed all SEO strategy and tactics for 13 small-to-medium sized companies from across the nation within the last 12 months resulting in improved strategically targeted keyword rankings for 100% of these companies.✭ Created and implemented a search engine optimization strategy with a cloud computing company with no significant ranking (not in top 50 search results) of key search terms. The campaign resulted in dramatic improvement in search engine visibility – more than 10 keywords ranking in the top 50 results several of which rank on the first search results page. Show less

Newport, Arkansas

Developed and taught an engaging curriculum oriented towards youth. The objective was to provide a real world, practical use of religion in every day life.

Bachelor'S Of Arts, Psychology, 3.71

Activities and Societies: Residence Life Staff, Kappa Sigma, Lyon Campus Ministries, The Recyclers, Neurotomy Research

Education record