Jeff Cheng Email & Phone Number

Hero Design offers unlimited graphic design services that help small businesses, startups, marketing teams, and agencies, providing infinite revisions until you're happy for a flat-rate monthly fee!

o Establish brand positioning and communication strategy focused on delivering continued growth and differentiation in an increasingly competitive market.o Develop and implement brand and retail campaigns aimed at attracting new customers and driving the average spend.o Digital and social marketing strategy.o Recommend and deliver on website improvements to improve the user experience drive traffic in-store.o Resource planning to build a high-performance team equipped to support a growing store base and customer trends.o Development of strategic marketing plan that aligns to business objectives.o Budget planning and management.

Web designer at MyWork. I work closely with clients to find a creative solution for their objectives, and ensure the final result is both beautiful and functional. I am involved from the initial client meeting, through to the concept and design stages and will work closely with the development teams to ensure the quality of the build and that it accurately reflects the designs.

Autel Robotics sells consumer and commercial camera drones and aerial photography systems. My responsibility is to implement digital marketing strategies to amplify brand awareness in Australia.o Implemented marketing strategies through Facebook ads, chatbot marketing, email marketing, affiliate marketing and offline channels

Brisbane, Australia

o Managed Facebook ads for cosmetic, apparel brands, phone accessories, personalised gifts, courses, and other local businesses including restaurants, physiotherapists and barber shops.o Seasoned affiliate marketer with experiences of multiple different affiliate networks and offerso Design and market research clients' target audienceo Overseeing design and development of websiteo Developing Facebook ads marketing plans & strategieso Deploy influencer, email, affiliate and social media marketing plans to increase consumer awareness and engagemento Increase brand awareness through digital activities such as giveaways eventso Monitor web analytics and internal data sourceso Supervise all activities and product developmento Manage digital and social platformo Product photography for special promotions and seasonal look bookso Team management and progress monitoringo Develop press releases to support sales promotion through public relationshipso A/B split testing to improve website conversion rateo Ensure strong brand image and representation across all social platformso Communicate with suppliers & logistic teamo Communicate with customer support to ensure customer satisfaction

[Acquired Jan 2017]Selling Adobe Lightroom presets helping professional photographers produce good photos with less time. My responsibilities include funnel building, traffic generation, email marketing and social media.o Turned around declining sales for over 6 months to grow its revenue from $30,000 per month to over $150,000 in less than 3 monthso Increased paid traffic and acquisition rate by 400% in 3 months

Brisbane, Australia

o WHO - Niche Industry Software Solution Entrepreneurs (Industry Focus: Real Estate Agency and Realtors)o WHAT - We search for day to day problems that frustrate people in their work environments. Problems that cost time, money and slow businesses down. We work with the client to create a solution that directly addresses the issue. Once we validate the idea we develop a low cost software solution that solves and eliminates the problem. So that you can get on with the fun stuff of growing your business.o WHY - We want to make it more fun for you to work and reduce the stress that you and your team have in your day to day activities. The number one way to reduce stress in business is to have systems in place that streamline your work and make it easy for you to do what you do best.o HOW - The number one human desire is to be understood. So we listen, listen and listen until we understand you, your business and the challenges that stop you from doing the thing that is most important to your business - helping your customers and clients benefit more from the services you offer. When we define a significant problem and we can validate the costs in time, money and resources, we develop a cost effective software solution to significantly reduce and in most cases eliminate, the cost and time of the problem. o RESULT - More fun, less stress, better systems, more time for growing your business.

o Designed engaging and responsive landing pages with Click Funnels & Unbounceo Installed WordPress theme templates & modify based on client requirementso Installed Shopify theme templates & modify based on client requirementso Optimised sites for maximum speed and scalabilityo Modified website layouts with CSSo Provided internal support and external customer service throughout the build and launch process of the website

o Created graphic designs for web communications and marketing materialso Created high quality images for websites, logos, banners, business cards, posters and bookletso Performed image cropping, resizing and adjusting to ensure right size and better qualityo Developed effective imagery concepts for ad creationo Created templates for business and promotional materialso Supported new and ongoing ad-campaigns by developing post cards and ad materials

Brisbane, Australia

o Installed and configured computer hardware, software, systems, networks, printers and scannerso Monitored and maintained computer systems and networkso Diagnosed and solving hardware/software faultso Responded in a timely manner to service issues and requestso Designed and developed new pages to the website to support marketing activitieso Provided technical support across the companyo Repaired and replaced equipment as necessaryo Tested new technologyo Trained new junior staff members

Oxley, Qld

Achievements: Crew Member of the Month & Fast Hands pin badge received in my first month.o Ensured safety standards are maintained in the kitchen.o Maintained health and sanitation across the work areas.o Ensured complete and constant cleanliness of utensils, surfaces, and cooking areas.o Find out if the food prepared is in line with the quantity and quality laid down by company’s requirements.o Prepared food and packaged it properly to be delivered to customers.o Stocked, restocked, and clean workstations.o Followed recipe in preparing all foods.

o Coordinated the collection of data from clients and incorporated the information into drawings, schematics and maps.o Handled complex designing and drafting assignments under minimal supervision.o Created drawings and models from written and verbal specifications obtained from the clients.o Worked closely with senior designers and drafters to ensure coordination design effort is maintainedo Updated and maintain drafting log.o Participated in project meetings and conference calls as required.

Bachelor'S Degree, Bachelor Of Multimedia Design

Software Entrepreneur