Leading Quality Management of four sites to alignment• Leading Quality / Compliance team for four plants internationally including integration and standardization of all four Quality Management Systems.• Achieved FSSC 22000 Food Safety certification for the newest plant.• Leading maintenance of ISO 9001 and ISO 13485 certification for the four plants.• Integrated Return Material Authorization system into the CAPA system.• Aligned all four facilities to use of singular Approved Supplier List.• Leading Risk Management efforts throughout the division.

Transforming organization from being Quality Control dependent to creating a culture of Quality Assurance.• Led organization to achieving ISO 13485 certification.• Achieved ISO 9001:2015 Certification transition. • Manage Quality / Compliance team for four plants.• Manage Regulatory Affairs for Wisconsin facility and products to ensure all customer products are compliant with end user and regulatory requirements.• Created and manage entire Quality Management System in SharePoint™ for tracking issues, complaints, audit findings, compliance, competency, supplier quality, scrap, deviations, documents and records management saving the organization in excess of $200,000 in software costs while gaining stakeholder participation and ownership. • Involve all stakeholders in Quality Management System to ensure effective organizational management.• Work very closely with Plant Managers and functional leaders to ensure organizational alignment and goal achievement.• Leading end-to-end plant process FMEA.• Train organization members on use of quality systems and problem-solving tools.• Leading development of organization Competency Management Program.• Provide administration, leadership, and training for all PPC and Kelpac SharePoint™ sites (and several other Spectrum sites).

Organizational Development and Quality consulting services.

Meeting scheduling and planning. Ensure membership actively particpates in fun and educational meetings at a wide range of venues throughout eastern Iowa. As member of executive committee, assisted with preparations for annual Quality conference.

Active member in several Toastmaster clubs. Served in many different officer positions over the ten years of membership. Toastmaster of the Year - 2000. Achieved Distinguished Toastmaster designation.

Served as Area Governor in District 19 Toastmasters. Assisted four local Toastmaster club in achieving club goals, chaired Area contests, and facilitated the start of a new club. Recognized as "Area Governor of the Year."

Oshkosh North plant quality.

Trained, monitored, managed and supported regional management system for documents, records and processes.Executed Portal Manager training and mentoring, attaining excellence in portal management.Provided system users with task completion and document retrieval training, resulting in active system usage and increasing compliance with records policies.Increased system understanding and accountability over 500% during project execution, by working directly with stakeholders, ensuring compliance with corporate policies.

Managed quality for assembly and service center facilities. Implemented continual process improvements across organization and prepared facilities for ISO 9001 certification. Implemented and supported high-level culture of trust and personal responsibility, resulting in increasing performance and work ownership.Created and implemented SharePoint™ corrective and preventative action system, ensuring prompt issue resolution.Initiated revision of training and developing Continual Process Improvement (CPI) teams, resulting in improving independent issue resolution taskforce.Created local document and record management system, resulting in controlled administration of information.Led multiple process improvement activities, including creating new procedures, defining and improving existing methods, resulting in preventing recurring and potential future problems.

Managed industrial minerals quality control laboratory. Initiated development and implementation of API Q1 quality management system.Created SharePoint™ databases and reporting systems for laboratory data, ensuring data integrity and easy retrieval.Created SharePoint™ corrective action system, resulting in tracking and accountability for issues and opportunities.Positioned organization for API Q1 compliance and future success, resulting in organizational transparency.

Created and managed quality assurance program for primary contractor of Department of Energy’s oilfield testing center.Improved operational efficiencies approximately 30% through creating and managing SharePoint™ intranet sites for Quality Assurance, Operations, and Environmental, Safety, Security and Health departments, resulting in streamlining document retrieval and management ensuring regulatory compliance. Assisted with strategic planning, goal identification and attainment, improving organization goal alignment.Trained staff on quality principles and problem solving tools, resulting in improving daily decisions.Enhanced project management, using MS Project™ and Graded Approach Risk Assessment, resulting in improving customer service significantly.

Managed communications with external agencies, improving project processes and sought out premier suppliers of critical components. Increased annual warranty cost savings $112.5K while increasing customer satisfaction through completing company’s 1st “Design for Lean Sigma”.Reduced rework 8% by leading multiple Kaizen events and reducing errors, resulting in improving production rate.Developed and implemented database system, tracking and documenting all components used in Amana Commercial Products, identifying original manufacturers, resulting in improving RoHS compliance, accuracy and efficiency.Exceeded CDRH requirements for microwave leakage measurement devices 20% by maintaining calibration comparison system and database, providing greater detail and traceability of equipment, minimizing both re-work and potential errors.

Co-designed and patented Amana Veloci, heavy-duty commercial oven combining microwave, convection, induction, and infrared technologies, resulting in launching new product line and paving foundation for current flagship model.Worked directly with suppliers to ensure components exceeded requirement resulting in top performing finished product.

Designed and built concept models and prototypes from scratch. Developed and refined new products by performing accelerated life durability testing and customer field-testing. Analyzed and assessed warranty claims and other service data, determining products best meeting customer quality improvement requirements and targeting root causes, resulting in reducing warranty costs.Initiated preliminary development and testing of prototypes, improving quality production products.Conducted Designs of Experiments and Accelerated Life Tests, increasing product reliability and proving new designs.

Provide technical assistance on all Amana appliances to Amana Consumer Services and field service technicians nation wide.

Field Service Technician