Jeff Christopher Email & Phone Number

Goleta, California, US

Milwaukee, WI, US

“Fully cooked gourmet meals at fast food prices” Prepare healthy, ready to eat meals for busy families. Cater events such as retirement and graduation parties.

• Computerize company to improve efficiencies. Create, implement and train staff on use of paperless processes. Develop disaster recovery procedures.
• Develop disaster recovery procedures.
• Manage office and warehouse staff.
• Hire and train Help Desk staff to company standards.
• Configure and install Cisco VoIP for office of 18. Replacing T1 and saving over $400 per month.

Cleveland, Ohio, US

Provide pre-opening technical expertise and implementation of systems. Create policies and procedures to allow staff to operate after my departure. Installed Mitel VoIP phone system to support hotel, restaurants, bars, and back of house operations. Designed and installed Cisco POE switching network to support complex needs. Integrated elevators, mini-bars.

Provide education and process improvement for Information Systems staff. Develop and implement migration procedure to move member cities to secure SSL connection for reporting services.Created new Helpdesk support model. Train existing staff on best practices for Helpdesk improving overall satisfaction with internal and external customers.

Cleveland, OH, US

Provided strong leadership resulting in extensive IS growth and the implementation of programs and systems that kept costs in line and helped the organization meet its non-profit mission and goals.* Set the short and long-term technical goals and plans while managing an annual budget of $3 million.Oversaw growth that took the IS team from two to 18.

Planned and managed all network operation aspects during a time of extensive growth. Installed hardware, configured systems and coordinated activities at two sites with responsibility for reliable, cost-effective administration of 18 servers, switches, firewalls, routers, 175 PCs and peripheral equipment. Provided technical guidance and quality user.

Organized and directed computer maintenance and repair operations supporting 200 clients. Provided company-wide network support. Trained and supervised a staff of five. Coordinated efficient workflow and controlled expenses to optimize profit performance.* Increased service contract sales by 200 percent in the first year.* Promoted maintenance model that.

Education record

Education record