Jeff Coats Email & Phone Number

Irvine, CA, US

• Provided second tier support and technical administration for server applications. Wrote maintenance perl scripts for servers. Shored up security on web servers as vulnerabilities were published. Created KPI reports.
• Wrote file monitoring scripts to send alerts for unauthorized changes
• Wrote user access scripts to report unauthorized access
• Eliminated website vulnerabilities such as POODLE, FREAK, HEARTBLEED, among others; bringing websites graded by SSL Labs from 'F' to 'A'
• Automated maintenance and reporting, reducing man hours required to perform daily tasks by 90%
• Improved Release Management processes by streamlining workflows and improving reporting

Fountain Valley, CA, US

System administration for Unix and Windows Server applications.

Los Angeles, California, US

Contracted as Change Manager to work with a project team of 25 contractors in addition to the bank’s IT employees and the vendors providing the applications during the roll out of a full suite of banking applications to replace their legacy systems.- Organized and managed all the project documentation for SOX and FDIC audits- Administered SharePoint site.

El Segundo, CA, US

Performed business and system analysis tasks for Risk and Compliance Department by gathering requirements and work estimates and then writing project plans, timelines, risk plans, and security procedures in order to upgrade a customer service application to encrypt sensitive customer data for PCI compliance.

San Francisco, California, US

Developed and tested fixes for a perl-based application that scanned 300+ database servers to report on database security for internal security and SOX audits. Wrote SQL queries to report on Key Performance Indicators for security, compliance, and change control.

City Of Industry, CA, US

Hired as QA Analyst to a QA Department averaging 10 people with a mix of full time employees and contractors servicing a medium sized retail company with 6 business units (buyers/allocation, warehouse/logistics, HR, finance, ecommerce, and retail stores). Quickly promoted to QA Lead and eventually to Change and Configuration Manager.- Chaired Change.

Hired as the QA Engineer for a company that was developing a cloud based home security system.- Wrote QA policies and procedures- Wrote and executed test plans and cases for website application, gateways/routers, cameras, client agent software, and network setups- Automated build processes in CVS

Newark, NJ, US

Hired as the first QA Analyst to create a QA department for a company that published digital audio books and periodicals.- Wrote QA department policies and procedures- Setup TeamTrack bug tracking- Wrote and executed test plans and cases for website, ecommerce, audio player applications, and MP3 players- Led outsourced remote QA teams for 3 major software.

Hired as the only QA person within a development team that created custom web sites and applications for other companies. Visient was acquired by DVC, an ad agency, looking to expand into the realm of digital public relations and advertising.- Wrote QA procedures for development- Set up ClearQuest for bug tracking- Wrote and executed test plans and cases.

Hamilton, NJ, US

Worked in a QA Department of about 10 people for a company that developed audio CODECs and applications utilizing those CODECs.- Wrote and executed test plans and test cases for website applications, client/server applications, audio CODECs, Internet telephony, and audio broadcast server API- Wrote and executed automated, stress, load, and performance test.