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@ihg.com
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2 phones found area 404 and 800
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Jeff Coons is listed as Customer Experience Design, Development, Strategy, and Implementation Professional. Occasional backyard pizzaiolo. at IHG Hotels & Resorts, based in Smyrna, Georgia, United States. AeroLeads shows a work email signal at ihg.com, phone signal with area code 404, 800, and a matched LinkedIn profile for Jeff Coons.
Jeff Coons previously worked as Manager - Hotel Product Success at Ihg Hotels & Resorts and Manager - Digital Guest Experience at Ihg Hotels & Resorts. Jeff Coons holds Bachelor Of Science - Bs, Marketing Commnuications from Emerson College.
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Brand and customer experience strategist, adept at collaborative and hands-on project management and delivery to bridge digital solutions to the physical environment. Leverages critical thinking, customer research, innovation, cross-functional collaboration to design, develop, deliver and manage customer experiences that connect customers and brands in meaningful and durable ways. • Developed customer experience strategy for global delivery, balancing art and science achieving high-tech yet high-touch solutions, on time and on budget • Collaborated cross-functionally to properly scope design, capabilities, risk and to build team passion around each project • Leveraged ad hoc and ongoing market research to develop compelling business plans, executive and front-line presentations
Listed skills include Aviation, Management, Flights, Commercial Aviation, and 10 others.
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Windsor, Berkshire, GB
Ensuring the delivery and implementation of digital solutions are successful, embraced by local hotel teams, and that risks/challenges/opportunities are highlighted back to product and development teams to ensure robust and rapid product development and delivery that integrates cleanly and seamlessly in to the “brick and mortar” world on property.
Windsor, Berkshire, GB
Lead the design and implementation of digital guest and hotel products that are aligned with overall brand, loyalty and marketing strategies. Cross-functionally collaborate with key marketing and business stakeholders to identify key “moments of truth” along the customer journey and determine how best to deliver a digital guest experience that is.
Atlanta, Georgia, US
Delivered brand enhancing experiences, process improvement, project leadership via collaboration with stakeholders and vendors to improve guest satisfaction to deliver results for an airline lounge network growing 15% per year across 53 locations and 17.8M annual guests, generating $370M in revenue. Implemented friction reducing technology solutions via.
Atlanta, Georgia, US
Blended art, science, innovation, customer insight, competitive and trends analysis to develop the strategic direction for a broad range of brand and customer experience solutions for an airline operating in five continents, over 300 cities and 180 million guests annually. Collaborated with or led multiple direct reports and cross-functional teams to.
Atlanta, Georgia, US
Led international flight scheduling functions by leveraging strong analytical and operational planning skills to implement profit maximizing schedules compliant with operational and regulatory constraints. Collaborated with broad cross-functional front-line and leadership teams to ensure commercially viable schedule design while capitalizing on global.
Chicago, IL, US
Evaluated and implemented fleet allocation alternatives for the Los Angeles, San Francisco and Washington-Dulles hubs. Determined operational and financially appropriate fleet assignments; maintained and published company level of operations.
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Jeff Coons works for IHG Hotels & Resorts.
Jeff Coons is listed as Customer Experience Design, Development, Strategy, and Implementation Professional. Occasional backyard pizzaiolo. at IHG Hotels & Resorts.
AeroLeads has found 1 work email signal at @ihg.com for Jeff Coons at IHG Hotels & Resorts.
AeroLeads has found 2 phone signal(s) with area code 404, 800 for Jeff Coons at IHG Hotels & Resorts.
Jeff Coons is based in Smyrna, Georgia, United States while working with IHG Hotels & Resorts.
Jeff Coons has worked for Ihg Hotels & Resorts, Sabbatical Career Break, Delta Air Lines, and United Airlines.
You can use AeroLeads to view verified contact signals for Jeff Coons at IHG Hotels & Resorts, including work email, phone, and LinkedIn data when available.
Jeff Coons holds Bachelor Of Science - Bs, Marketing Commnuications from Emerson College.
Jeff Coons is listed with skills including Aviation, Management, Flights, Commercial Aviation, Aircraft, Start Ups, Charter, and Operations Management.
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