Jeff Copetas

Jeff Copetas Email and Phone Number

Digital Experience and E-Commerce Leader by day, writer/author by night @ Evenflo Company, Inc.
About Jeff Copetas

With over 20 years of experience in e-commerce, website experiences and digital marketing, I am a passionate leader who thrives on creating and executing strategies that drive revenue and customer engagement across B2C and B2B channels. I have a proven track record of delivering results and innovation for global brands such as Avid, Ask.com, and Pure Hockey and leveraging my skills in SEO, SEM, analytics, testing, automation, and content marketing.Most recently, I led the end-to-end digital experience at Avid, a global public company and leading provider of audio and video software and hardware solutions. I was responsible for growing Avid's $100m+ e-commerce business, optimizing payment processing, acquiring and retaining software subscribers, and ensuring a best-in-class website experience for generating leads and driving sales. Under my leadership, the e-commerce revenue grew from $35m to $100m over six years, with an average of 15-25% year-over-year growth. I also led a team of 21 talented professionals across SEO, A/B testing, website production, and e-commerce operations. My mission is to empower customers and partners with the best digital solutions and experiences that enable them to create, collaborate, and succeed in their fields.

Jeff Copetas's Current Company Details
Evenflo Company, Inc.

Evenflo Company, Inc.

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Digital Experience and E-Commerce Leader by day, writer/author by night
Jeff Copetas Work Experience Details
  • Evenflo Company, Inc.
    Avp, Direct-To-Consumer E-Commerce
    Evenflo Company, Inc. Sep 2024 - Present
    Canton, Massachusetts, Us
  • Klaviyo
    Senior Director, Digital Experience
    Klaviyo Jan 2024 - Sep 2024
    Boston, Massachusetts, Us
  • Career Break
    Jul 2023 - Dec 2023
    Overseeing care for three members of my immediate family: my terminally ill father, a long-term health issue with my son, and supporting my mother through her transition to long-term care facility.
  • Avid
    Vp E-Commerce & Digital
    Avid Jan 2020 - Jul 2023
    Burlington, Ma, Us
    Led the strategy of the end-to-end digital experience globally at Avid (NASDAQ: AVID). Owned all responsibility for Avid's $100m+ E-Commerce business, including P&L, revenue forecasting, budgeting, payment processing optimization, SEO, A/B Testing, analytics and acquiring/retaining software subscribers. Ensure a best-in-class website experience for generating leads and driving revenue for Avid’s B2C, Reseller & B2B efforts. - Six-year revenue growth from $35m to $100m annually- Averaged 15-25% year-over-year B2C e-commerce revenue growth each year- Led a team of 21 people across SEO, A/B Testing, Website Production and E-comm- Increased strategic subscription revenue growth by 15% (2022 vs. 2021)- Increased year-over-year e-commerce conversion rate by 19% (2022 vs 2021)- Reduced transaction costs by $3+ million per year through payment processing optimization - Instilled discipline for CAC and LTV metrics/ratios as key subscription KPI's- Established a test-and-learn digital discipline, resulting in 7-figure annual revenue lifts
  • Avid
    Senior Director Of Web & E-Commerce
    Avid Jan 2018 - Dec 2019
    Burlington, Ma, Us
    Lead the global web strategy and experience for Avid’s digital properties, growing online revenue and brand presence as well as improving customer, partner and market engagement for ecommerce, channel and enterprise customers. Led internal Paid Media team, including agency management and $1.5m annual spend budget.- Drove 52% year-over-year e-commerce revenue growth (2018 vs 2017)- Increased revenue-per-user and transaction volume by 27% YOY (2018 vs. 2017)- Increased year-over-year e-commerce conversion rate by 51% (2018 vs. 2017)- Increased traffic from organic search by 13% year-over-year (2018 vs. 2017)
  • Avid
    Director Of E-Commerce Strategy & Operations
    Avid Jun 2017 - Jan 2018
    Burlington, Ma, Us
    Leader of global e-commerce organization, increasing revenue through conversion rate optimization, automated marketing, analytics, SEO, advanced testing and user segmentation.
  • Laddawn, Inc.
    Digital Director
    Laddawn, Inc. Feb 2016 - Jun 2017
    Devens, Ma, Us
    One of the largest B2B industrial packaging companies in the U.S.A.- Established internal RFM scoring disciplines, enabling the company to improve online customer targeting and launching automated email messaging based on certain customer website activity in CRM.- Lead for Digital Marketing, including A/B testing, SEO, conversion rate optimization and assisting UX/UI teams in building and launching new products.- Optimized email strategy through design & targeting enhancements, automation and A/B testing on Mailchimp. Grew click-through rate of emails by 67% in the first 4 months.- Led all social initiatives, organic and paid. Grew Twitter engagement by 125% and link clicks by 112%. Also grew LinkedIn reach by 340% and followers by 22% in the first 6 months.- Launched Distributor Center content hub on Wordpress, optimized for SEO content management to drive top-funnel awareness to Laddawn.
  • Pure Hockey
    Vp Of E-Commerce, Marketing & Social Media
    Pure Hockey Mar 2010 - Nov 2015
    Holliston, Ma, Us
    Head of E-Commerce/Digital, Social Media, and Marketing for the largest ice hockey equipment retailer in the USA, now with 54 physical stores and on the web at PureHockey.com and PureGoalie.com. - Drove 25-30% growth in online sales for five consecutive years, reported to the CEO.- Responsible for video marketing strategy, including all concepts, content, and production for all digital/video. - Negotiated multiple deals with NHL players/agents for TV commercials and influencer content.- Established YouTube presence and grew to 9,000 followers and 6.1 million video views.- Drove huge follower growth through all social channels (paid and organic), took Facebook from 3k to 114k followers, took Twitter from 250 to 11,000 followers and established Instagram presence, which grew to 22k followers in 18 months. - Sourced and implemented full CRM system to unite brick-and-mortar data with ecommerce customer data for precise customer targeting, automated nurtures and omni-channel digital campaigns. - Increased email revenue by 400% during tenure at the company. Managed third-party SEM agency relationship, plus internal SEO staff.
  • Ask.Com
    Senior Director, Business Development
    Ask.Com Jul 2001 - Mar 2010
    Oakland, Ca, Us
    6th largest U.S. internet web property (at the time).Sourced, negotiated and closed business development deals focused on syndication of search and advertising, software distribution of browser extensions and private-label portals. Required deep knowledge of SEO and how search algorithms work, PPC advertising and other search-based advertising technologies for monetization.Focused primarily on pitching, closing and managing large ISP partnerships, among other verticals. Generated $7 million in new business in 2009, including deal with Comcast.
  • Swapit.Com
    Business Development Manager
    Swapit.Com Apr 2000 - Apr 2001
    One of the thousands of start-ups in the internet boom that went bust. Focused on online trading of physical music and video games.
  • Tar Hut Records
    Founder
    Tar Hut Records Nov 1996 - Dec 1999
    Record label - handled all aspects of a small business - distribution, retail & radio promotion, production, finance and general operations. - Initial distribution by Steve Earle’s E-Squared label in Nashville- Subsequently, secured a national distribution deal with Sony Music. - Landed reviews of our label's albums in national publications such as Entertainment Weekly, Stereo Review, No Depression and many others. - POP co-op displays and listening stations featured Tar Hut releases at Tower Records, Newbury Comics, and other national music retailers.
  • Newbury Comics
    Ecommerce Manager
    Newbury Comics Mar 1998 - Jun 1999
    Us
    Led E-commerce merchandising, general operations, and fulfillment
  • Rounder Records
    Assistant Vp Of Promotion
    Rounder Records Apr 1995 - Feb 1998
    Burlington, Ma, Us
    Radio promotion, press/publicity, and writing official artist bios & album profiles for the label. Put together promotional compilation CD's for radio to promote the Rounder brand and Rounder Artists. Managed the company's interns and internship program.

Jeff Copetas Skills

E Commerce Strategic Partnerships Social Media Marketing Marketing Social Media Digital Strategy Digital Marketing Brand Development Online Advertising Business Development Digital Media Advertising Online Marketing Public Relations Strategy Ppc Blogging Lead Generation Management Marketing Strategy Team Leadership Team Oriented Teamwork Dependable Team Player Content Strategy Customer Relationship Management Integrated Marketing New Business Development Google Analytics Crm Communication Sports Marketing Retail Customer Acquisition

Jeff Copetas Education Details

  • Kent State University
    Kent State University
    Mass Communication/Media Studies

Frequently Asked Questions about Jeff Copetas

What company does Jeff Copetas work for?

Jeff Copetas works for Evenflo Company, Inc.

What is Jeff Copetas's role at the current company?

Jeff Copetas's current role is Digital Experience and E-Commerce Leader by day, writer/author by night.

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What is Jeff Copetas's direct phone number?

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What schools did Jeff Copetas attend?

Jeff Copetas attended Kent State University.

What are some of Jeff Copetas's interests?

Jeff Copetas has interest in Reading Non Fiction, Renewable Energy, Boston Bruins, Blogging, Podcasts, Internet, Music Freak, Photography, Food, Craft Beer.

What skills is Jeff Copetas known for?

Jeff Copetas has skills like E Commerce, Strategic Partnerships, Social Media Marketing, Marketing, Social Media, Digital Strategy, Digital Marketing, Brand Development, Online Advertising, Business Development, Digital Media, Advertising.

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