Jeff Covington Email & Phone Number

Virginia, United States

• Drive operational efficiency by building and implementing automated processes.• Lead and develop a team to manage the end-to-end data analytics and reporting aspects.• Standardize and optimize reporting capabilities in collaboration with supply chain business leaders.• Aid business decision-making by developing data-driven dashboards with Microsoft BI.• Lead prioritization efforts by assessing projects and aligned success metrics.• Manage projects effectively by aligning team members , driving progress and meeting timelines.• Improve data storage and organization in SQL Server by creating and optimizing tables and views.

Smithfield, Va

• Partnered with leaders to gain visibility into focus areas and drive continuous improvement initiatives.• Identified operational inefficiencies, implementing innovative solutions in the network strategy framework.• Maintained consistency and effectiveness in the Network Strategy Manager role ensuring seamless continuity in driving strategic supply chain initiatives.• Contributed to assessments of implemented solutions focused on driving performance excellence.

Smithfield, Va

• Selected by the SVP to form a Continuous Improvement team led by the Director. • Coordinated with managers to set strategic framework and prioritize initiatives.• Transitioned to a role focused on driving improvement initiatives tailored to customer service. • Drove workflow analysis, process optimization and task automation with a focus on developing and implementing cross-functional solutions to streamline operations.

Smithfield, Va

• Oversaw customer service operations, addressing inquiries about product tracking and delays.• Transitioned to a tech-focused role optimizing efficiency via advanced reporting/tools implementation. • Built a seven-year partnership with FourKites – connecting global end-to-end supply chains with the most powerful technology.

Smithfield, Va

• Improved email management for 47 users by facilitating the transition from Outlook to ZenDesk. • Enabled precise measurement of associate performance and SLA adherence. • Guided data analytics team to optimize Customer OTIF risk reporting processes, improve data collection and mitigate publication time from 20+ hours per week to less than four hours per week.• Produced Excel and Access-based reports to inform transportation decisions and strategies.

Smithfield, Va

• Managed a budget of over $150M to steer the full scope of transportation operations for Smithfield.• Partnered with a top-performing team to optimize service quality and cost efficiency. • Conducted thorough transportation network analysis to identify enhancements and negotiate beneficial changes, resulting in strengthened relationships with carriers and substantial cost savings.• Implemented automated processes to enable a focus on exception causes and management.• Enhanced customer reporting capabilities with MS Access, Excel, Crystal and TMC Business Intelligence apps.

Bachelor Of Science - Bs, Economics

Bachelor Of Science - Bs, Finance, General