Jeff Crays Email & Phone Number

Ann Arbor, Michigan, Us

Progenity, Inc. is a biotechnology company with an established track record of success in developing and commercializing molecular testing products as well as innovating in the field of precision medicine. Progenity provides in vitro molecular tests designed to improve lives by providing actionable information that helps guide patients and physicians in making medical decisions during key life stages. The company applies a multi-omics approach, combining genomics, epigenomics, proteomics, and metabolomics, to its molecular testing products and to the development of a suite of investigational ingestible devices designed to provide precise diagnostic sampling and drug delivery solutions. Progenity’s vision is to transform healthcare to become more precise and personal by improving diagnoses of disease and improving patient outcomes through localized treatment with targeted therapies. For more information on how Progenity is helping clinicians and patients prepare for life, please visit www.progenity.com.

Downers Grove, Il, Us

Participated in a group of Healthcare industry experts and CompTIA's team to develop objectives, best practices, and exam questions.

Biotronic is one of the largest providers of neurophysiological intraoperative monitoring services in the country. Surgical data from more than 400 hospitals and over 850 physicians throughout the United States is remotely monitored by 175 nationwide techs and neurologists.KEY RESPONSIBILITIESMember of the leadership team, reporting to the COO/CFO, providing leadership, vision, and management to the company based on IT management, business analysis, application development, and project delivery.Maintain a metrics-driven, results oriented work environment.Responsible for the security architecture, including designing, implementing, and configuring secure perimeters, including routers, firewalls, VPNs, remote access, and overall network design.Facilitate interviews, records, growth paths, and hiring of technical staff.Manage and perform the strategic and tactical aspects of disaster recovery and auditing, security policies, procedures, and guidelines.KEY ACCOMPLISHMENTSDeveloped an Electronic Medical Records and Enterprise Resource Planning system saving a great deal of money annually.Reduced datacenter costs by 40% by consolidating 50+ servers into a virtualized cluster. Guided executive team through HIPAA and Joint Commission audit and certification process authoring over 40 policies related to internal IT processes, security, disaster recovery, and contingency planning.Increased revenue by negotiating secure connection strategies with more than 500 hospital IT systems.Lowered corporate risk by implementing a disaster recovery plan leveraging multiple data centers.Introduced agile project development guidelines (SCRUM) to enhance software development.Achieved a 99.98% uptime of secure network for real-time streaming of surgical data.Lead IT team to a 68% faster ticket resolution time.

Cincinnati, Ohio, Us

Conducted level three engineering support to Network Operations Center helpdesk supporting internal and remote employees and over 20 managed local- and wide-area networks. Provided monitoring, support and troubleshooting for 20 managed service businesses totaling more than 250 servers, VoIP telephony, and network devices within local- and wide-area networks.Strategically monitored and provided remote support to business clients using What’s Up Gold, Kaseya, RDP, SNMP, NetFlow, and Syslog events. Prioritized support based on Managed Service Contracts and Service Level Agreements.Engineered and implemented a 14 site Cisco-based telephony network using Cisco Unified Callmanger express, Unity Express, and UC500 series devices. Assisted Data Center Employees with the strategic creation of VLANs, IP subnets, and installation of network-layer devices to meet the needs of new business clients and hosted servers.Responsible for administering network security devices including Cisco ASA and PIX firewalls, Sonicwalls, Fortinet devices, VPN Concentrators, TACACS+ servers, access control lists and VPNs.Developed and maintained documentation for telephony and network infrastructure, call flow design drawings, installation procedures and other technical information. Conducted complete project scoping, management, and delivery of VoIP and data networks.Shared 24/7 on-call responsibility.

Drove library efficiencies with process streamlining and automation reducing employee overhead.Supported and maintained network and server infrastructure for internal and public users.Maintained Windows 2003 Server including Active Directory, Exchange, Group Policies, Roaming Profiles, DNS, DHCP, Security, File and Print services.Played a critical role on a team effort to research, plan, and execute the transition of the library’s network infrastructure to a new location. Secured public access computers with Group Policy, Access Lists, Deep Freeze, Norton Antivirus, F-Secure, R3000 Web Content Filter, and Windows Firewall.Key member of a technology team responsible for designing and purchasing of technology equipment including servers, Cisco switches, routers, and firewall.Installed and administered an Exchange 2003 server and IIS 6.0 for web and email services.Configured Barracuda SPAM filter in order to reduce SPAM and dispose of infected email.Managed server and workstation patches with WSUS 3.0.

Master'S, Information Assurance

Bachelors, Computer Networking

Associates, Computer Networking