Jeff Cunningham Email & Phone Number

Salt Lake City, Utah, Us

Recruited to assist USANA in optimizing their diverse enterprise software portfolio and developing and driving a strategic global roadmap. Additionally, ensuring regulatory compliance with SOX and FDA while proactively addressing cybersecurity and data privacy concerns.• Organize the department to focus on continuously understanding and delivering high-value projects and support.• Within a short time, resourced, planned and executed key projects that had previously been backlogged for years.• Build and continually develop transparent business partnerships; to help all aspects of software value realization. • Manage and negotiate key contracts for companies such as Oracle, Cisco, and other third-party vendors.• Expanded the team’s focus to manage on-prem and SaaS software applications for all departments in Usana.

Lehi, Utah, Us

Brought on weeks before the Oracle Consulting team hit the ground. Tasked with completing an aggressive 11-month implementation of JD Edwards, replacing multiple disparate out-of-the-box and custom software solutions. Following a successful implementation ushered the business and IT through critical post go-live support growing pains. Culminating in huge inventory accuracy gains, process efficiencies and data visibility.• Spearheaded the largest global program ever taken on by Young Living introducing strategic changes to unite the business and its data into a centralized JD Edwards ERP system. • Empowered global operations teams, through training programs, and establishment of a best practice support model on the new system. Improving inventory accuracy from the mid-60 percent to high-90 percent accuracy.• Led a cross-functional team to establish an East and West coast fulfillment model, achieving 2-day US shipping.

Copenhagen, Valby, Dk

• Trusted as the “go-to guy” to help bolster areas that need corrective action, or additional oversight. • Oversaw implementation of Oracle E-Business Suite in three US offices of 200-700 employees establishing trust and respect through key stakeholder engagement.• Effectively coordinate on and offshore development, data conversion, cut to live, testing and burn in activities of Oracle E-Business Suite and Enovia PLM deployments.• Facilitated and contributed to key enterprise architecture decisions and global process design.

Copenhagen, Valby, Dk

• Oracle E-Business Suite technical/functional lead, covering the supply chain management area modules. Participating in multiple from scratch deployments and upgrades. Following the Oracle AIM documentation model.• Collaborated and aligned the Oracle functional team with development, enterprise architecture and project management stakeholders, bringing clarity and efficiency to the team.• Lead configuration, testing, data conversion, user acceptance testing and go-live activities focusing on completeness, attention to detail and clear stakeholder communication and engagement.

Copenhagen, Valby, Dk

• Technical lead for Syteline 7 ERP application servers and database infrastructure focusing on performance and availability across international locations.• Functional lead for all Syteline 7 modules across the company with key understanding of the business process.• Application developer building efficient MS SQL integrations and working one on one with business to iteratively build meaningful reports.• Lead special projects, merging newly acquired companies into the existing application environment.

Systems Programmer and Database Administrator• Worked with external customers to design and programed financial systems to enter transactions, generate employee pay sheets and provide management reporting. • Wrote interface programs between Accpac accounting software and other 3rd party data sources.• Generated complex SQL queries and stored procedures to populate reports designed in Crystal Reports.• Provided database administration services for local and remote customers using Microsoft SQL, Pervasive, and IBM Informix databases.• Troubleshot custom programs to find and eliminate bugs in normal and emergency situations.Network Administrator• Executed upgrade projects for customers’ making changes to Windows domains, network infrastructure, server operating systems and the applications installed including database, e-mail and web servers.• Administered and troubleshoot, Microsoft Exchange, IIS, DNS, WINS, network routing, network switching and Linux/Unix platforms.• Assisted with monitoring, problem diagnostics and troubleshooting at any level of operation 24/7.• Maintained and established customer relations.• Provided input into manpower requirements, timelines, required resources and tools needed to complete customer projects.

Carmel, Indiana, Us

• Headed the management, monitoring and restructuring of on and off-site server and network equipment in zero downtime e-commerce environment.• Planned and implement hardware and software environments to accommodate ever changing business needs and requirements.• Built SQL queries to assist in problem resolution, maintenance and general information for support purposes.• Assisted remote IT staff across the country with advanced problem diagnosis and resolution.• Monitored remote and on-site back-up jobs and assisted with restore procedures and manage tape rotations.• Headed the development, testing and implementation of a custom asset tracking software for all Canadian sites.• Produced detailed documentation of network and server environment configuration using Microsoft Visio.

Toronto, Ontario, Ca

• Build and support local desktop and remote laptop users using Windows based systems.• Install, repair, and upgraded hardware in desktops laptops and servers.• Provide support on various business productivity software programs and industry specific applications.• Troubleshot LAN, WAN and VPN end user problems over the phone and in person.• Help train new employees assigned to the help desk.• Maintain and upgrade network and phone connections to floor locations and preserve wire management.

Bach, Computer Science

Diploma, Computer Programmer Analyst