Jeff Dearing

Jeff Dearing Email and Phone Number

Sr. Principal UX and Product Designer @ Syntheum AI
Boston, MA, US
Jeff Dearing's Location
Greater Boston, United States
About Jeff Dearing

User Experience Designer with almost 20 years of creating customer-centric shopping experiences for leading e-commerce brands. A data-driven approach to identify performance gaps, analyzes customer KPIs and industry benchmarks to show brands where they are excelling or falling behind and provide actionable UX recommendations. Simple and effective approach to commerce solutions. Subject matter expert and trusted advisor to hundreds of brands. Some of which included; Disney, Adidas, New Balance, Converse, UGGs, Crocs, Tory Burch, Brooks Brothers, Ralph Lauren, Calvin Klein, Vineyard Vines, GNC, Godiva Chocolate, iRobot, Le Creuset, Sonos, Titleist Golf, Fender Guitar, and dozens of L'Oreal sites.Core Competencies:UX & UI Design | E-commerce (B2C & B2B) | Customer Journey Audits | Benchmarking/Data Analysis | Mobile Design | Usability | Wireframing/Prototyping | Heat Map Studies | A/B Testing | HTML | Creative/Strategic Thinking | Customer Success | Salesforce Commerce Cloud/Demandware

Jeff Dearing's Current Company Details
Syntheum AI

Syntheum Ai

View
Sr. Principal UX and Product Designer
Boston, MA, US
Website:
syntheum.ai
Employees:
5
Jeff Dearing Work Experience Details
  • Syntheum Ai
    Sr. Principal Ux And Product Designer
    Syntheum Ai
    Boston, Ma, Us
  • Syntheum Ai
    Sr. Principal Ux & Product Designer
    Syntheum Ai Aug 2024 - Present
    Greater Boston
  • Fēnom Digital
    Sr. Ux & Product Designer
    Fēnom Digital Apr 2023 - Oct 2023
    Boston, Massachusetts, United States
    Conducted UX audits for customer sites using journey mapping and data to generate recommendations for improving the customer experience. Worked with the account management team, analyzing sites and developed proposals for potential new business. Created reports using industry data to show performance trends in specific commerce verticals. Created high-fidelity designs for B2B reference application. Mocked-up wireframes for Salesforce Marketing Cloud solutions.
  • Salesforce
    Sr. Principal Ux & Product Designer
    Salesforce Sep 2016 - Mar 2023
    Performed 1000 UX reviews of sites on the Salesforce Commerce Cloud platform. Drive gross merchandise value (GMV) and continued adoption of the SFCC platform, met with customers to better understand their unique business needs and roadblocks. Recommend UX solutions that meet customer goals, realize business value, and secure overall success of the platform with regards to UX strategies. Delivered presentations to e-commerce managers, technical teams, and executives.
  • Salesforce
    Lead User Experience Designer
    Salesforce Jun 2017 - Feb 2021
  • Salesforce
    User Experience Designer
    Salesforce Sep 2015 - Jun 2017
  • Demandware, A Salesforce Company
    Senior Ux Design & Cx Strategist
    Demandware, A Salesforce Company Jun 2014 - Sep 2016
    Burlington, Massachusetts, United States
    Identified growth opportunities through shopper journey reviews, benchmarks, and ecommerce industry changes and trends. Supported Retail Practice, Customer Success, Client Services, Engineering and Sales team as a subject matter expert in end-to-end solution functionality and design. Collaborated with data scientists to create a benchmarking program.
  • Demandware, A Salesforce Company
    Senior User Experience & Product Designer
    Demandware, A Salesforce Company Dec 2009 - Jun 2014
    Burlington, Massachusetts, United States
    Client Services UX leader for over 200 successful launches of commerce sites on the Demandware platform. Collaborated with designers, agencies, developers, and business stakeholders to guide them through the design and requirements gathering process. Reviewed and managed design solutions and business goals, aligning with the project, budget and deadlines. Documented UX & UI specifications to support development and testing.
  • Demandware, A Salesforce Company
    Lead Product Designer
    Demandware, A Salesforce Company Jun 2007 - Dec 2009
    Burlington, Ma
    The Lead Product Designer for commerce business applications; “Site Genesis”, Customer Service Center and Endless Aisle for in-store shopping. Storyboarding, wire-framing and High-fidelity prototypes. Collaborated with developers and other stakeholders to implement designs. Conducted user testing and troubleshooting during the development lifecycle.
  • Dys Analytics - Permessa
    Senior Ui/Web Designer
    Dys Analytics - Permessa Dec 1999 - Jun 2007
    Oversaw and directed the branding strategy for the corporate website and marketing materials. Collaborated with Information Architects and Developers to create user experience for enterprise software. Created proof of concepts, interactive storyboards and design specification guides.
  • Healthgate
    User Interface Designer
    Healthgate Oct 1996 - Nov 1999
    Designed templatized solution for building custom, co-branded websites developed for hospitals and other enterprises. Produced award winning online Marketing campaigns. Brand and illustrated for 11 online consumer health magazines. Co-designed WebMD.com’s initial website and branding.

Jeff Dearing Skills

User Experience E Commerce Information Architecture User Interface Seo User Interface Design User Centered Design Css Mobile Devices Graphic Design Wireframes Html Web Design Web Project Management Web Analytics Flash Adobe Creative Suite Visual Design Graphics Analytics Mobile Design Web Development Photoshop Online Marketing Email Marketing Interaction Design User Experience Design Layout Illustrator Problem Solving Website Development Cms Dreamweaver Corporate Identity Search Engine Optimization Cascading Style Sheets Customer Relationship Management Usability Customer Service Creative Direction Google Analytics Content Management Html 5 Mobile Applications Omniture Xhtml Html5 Indesign Internet Customer Relations

Jeff Dearing Education Details

Frequently Asked Questions about Jeff Dearing

What company does Jeff Dearing work for?

Jeff Dearing works for Syntheum Ai

What is Jeff Dearing's role at the current company?

Jeff Dearing's current role is Sr. Principal UX and Product Designer.

What is Jeff Dearing's email address?

Jeff Dearing's email address is de****@****ail.com

What is Jeff Dearing's direct phone number?

Jeff Dearing's direct phone number is +178142*****

What schools did Jeff Dearing attend?

Jeff Dearing attended Montserrat College Of Art.

What are some of Jeff Dearing's interests?

Jeff Dearing has interest in Boating, Kids, Cooking, Exercise, Investing, Outdoors, Nascar, Electronics, Home Improvement, Reading.

What skills is Jeff Dearing known for?

Jeff Dearing has skills like User Experience, E Commerce, Information Architecture, User Interface, Seo, User Interface Design, User Centered Design, Css, Mobile Devices, Graphic Design, Wireframes, Html.

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