Jeff Hastings Email & Phone Number

Austin, Texas, United States

In the leadership role of Senior Client Director, I engage with Michael Dell and the senior executive team to contribute to strategy and goals alignment. I designed, and am responsible for executing, a long-term strategic plan focused on innovation and transformation. I also continue to spearhead the global relationship with Dell’s largest and most strategic corporate customer - a multibillion-dollar business. This includes overseeing a dedicated 2,500-member direct/indirect team across technology, sales, program management, project management, service delivery, and partners & channel ecosystem, collaborating within a matrix environment. ◉ Delivered significant revenue growth for overall global business, including product, software, and services portfolios as well as fueled hypergrowth of VMware and RSA portfolios by driving strategic transformation plans.◉ Catapulted market share growth for hybrid cloud, storage, server, network, services, software, and end user/client portfolios.◉ Negotiated unprecedented contracts such as $1.4B technology, cloud, & data center (2020). ◉ Expanded service offerings by launching Environment, Social, & Governance (ESG) solutions, coaching clients to advance corporate social responsibility. Leader for company’s inaugural Sustainability Board.◉ Cemented 34+ strategic alliances/partnerships, GSIs, hyperscalers, and OEMs into customer’s ecosystem.◉ Achieved NPS Executive scores above 90% by consistently ensuring customer and employee satisfaction. ◉ Cultivated a global team, growing from 300 to 2,500. Increased leadership team diversity from 10% (2017) to 50% (2022), spanning thought, gender, race, age, ethnicity, and professional backgrounds.

Austin, Texas, United States

Due to my reputation for consistently outperforming expectations, I was promoted to manage one of Dell’s largest and most complex corporate customer relationships globally. ◉ Led complex negotiations including a record-breaking $1.3B hardware, software, & services (2014) contract. ◉ Introduced Desktop-as-a-Service (2009) and Storage-as-a-Service (2016). ◉ Optimized relationships with strategic partners, including APEX, Cisco, DGBS, Intel, Microsoft, RMS, Tek Systems, and World Wide Technologies.

Greater Seattle Area

In this strategic role, I drove Dell’s relationship with Microsoft, managing all aspects of the enterprise business, including servers, storage, backup solutions, & networking. This also included overseeing Microsoft’s 3rd-party peripheral and non-standard hardware program.◉ Consistently exceeded all targets and increased revenue by facilitating Microsoft Lab’s transformation goals and establishing trust-based relationship networks.◉ Expanded account by targeting and penetrating non-IT divisions, including Xbox, Office, Live Meeting, MSN, Hotmail, MSTV, Great Plains, SQL, HPC, and Avanade (JV between Microsoft and Accenture).◉ Earned highest rating at Microsoft’s 2005 Semi-Annual Business Review by driving solutions that positively impacted business performance and outcomes. ◉ Crafted, negotiated, and closed key deals, including an $18M global S&P contract to support Microsoft’s Xbox 360 product launch, an $8M server and storage deal, and a 2-year contract extension.

Austin, Texas, United States

With this promotion, I identified client and S&P opportunities, generated enterprise product sales, quoted server and storage solutions, and managed relationships with key internal and external partners, including EMC and Unisys.◉ Achieved 29% year-over-year growth of US enterprise revenue.◉ Attained 135% of target plan for 2004 and won a $15M storage deal.

In this high-visibility role, I developed business and expanded a key strategic global account. ◉ Generated $25M incremental annual revenue by outperforming 8 Tier 1 competitors to win RFP (2003).◉ Grew notebook share from 13% to 30% between 2002-2004.

Austin, Texas, United States

I joined Dell when they were a small, growing business. I sold client hardware, software, and peripherals to consumers utilizing Dell’s direct sales model.◉ Averaged 200%+ quota attainment by consistently establishing rapport and communicating value.

Madison, Wisconsin, United States

In my first professional role upon completing my degree, I joined FDIC, a US government corporation that provides deposit insurance to commercial & savings bank depositors, and examines financial institutions for safety, soundness, and consumer protection. As Bank Examiner, I examined banking functions, activities, and risk characteristics; reviewed institutions’ financial reporting for accuracy and adequacy; presented results, policies, and strategies to bank President and Board members; and prepared professional comments for examination reports.