Jeff Downs

Jeff Downs Email and Phone Number

Customer Success Manager | Trusted Advisor and Problem Solver Skilled in Consultative Selling Strategies | Innovation and Transformation Technology Specialist @ Midmark Corporation
Jeff Downs's Location
Lakeville, Minnesota, United States, United States
About Jeff Downs

With a proactive approach to decision-making and outstanding business acumen, I consistently propel organizational success and ensure heightened customer satisfaction. As an inspirational leader, I excel in fostering teamwork, coaching, and boosting employee morale to achieve maximum engagement and performance levels. My astute combination of intelligence and emotional intelligence enables me to effectively articulate innovative solutions and cultivate valuable relationships. Additionally, I am a resourceful problem solver experienced in defusing conflicts and spearheading transformative initiatives to yield positive outcomes.Committed to driving market expansion, surpassing competitors, and optimizing revenue growth. Proficient in conducting comprehensive account analyses, identifying opportunities to enhance value, and executing strategic objectives to optimize performance. Furthermore, my advanced communication abilities empower me to forge consultative professional partnerships and assume a key influencer position with influential stakeholders across all organizational levels, from top-tier executives to end-users. My cross-functional collaboration ability allows me to convert technical information into groundbreaking solutions that deliver a positive impact on the organization and customer initiatives.Trusted Advisor | Strategic Account Planning | Customer Advocate | Technology Growth Specialist Consultative Selling Strategies | Value Proposition Based Selling | Key Stakeholder EngagementI would love to discuss how my successes could be of immediate impact, so let's connect!jeffdowns1115@gmail.com

Jeff Downs's Current Company Details
Midmark Corporation

Midmark Corporation

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Customer Success Manager | Trusted Advisor and Problem Solver Skilled in Consultative Selling Strategies | Innovation and Transformation Technology Specialist
Jeff Downs Work Experience Details
  • Midmark Corporation
    Customer Success Manager
    Midmark Corporation Nov 2024 - Present
    Versailles, Oh, Us
  • Career Break
    Full-Time Parenting
    Career Break Feb 2023 - Nov 2024
    I took a calculated pause to be a full-time caregiver, work on marketing for a start-up, and volunteer. My wife faced a serious medical issue, so I prioritized my family responsibilities. Now, I'm eager to make an impact in my next career venture.
  • Jeron Electronic Systems, Inc./Provider®Nurse Call
    Sales Manager
    Jeron Electronic Systems, Inc./Provider®Nurse Call 2017 - 2023
    Niles, Il, Us
    I was promoted to the position of Regional Sales Manager. My experience includes designing and executing comprehensive business plans that have resulted in sales revenues exceeding $3 million. I have provided expert guidance and training to internal sales teams and partner organizations while also collaborating with key stakeholders to create customized systems that incorporate Healthcare Communications, Life Safety Nurse Call, Workflow Solutions, Software Analytics (SaaS), and Patient Flow Systems. My contributions have played a critical role in driving the adoption and implementation of these systems.Collaborated closely with independent VARs specializing in RTLS and Mobility (phones) to establish a robust communication ecosystem that has led to increased win rates and market share. I navigated lengthy and intricate sales cycles with ease, fostering strong partnerships with key stakeholders in Acute Care, Senior Care, Ambulatory Surgery Centers (ASC), and Clinics.Effectively communicated the clinical and technical advantages of our products and services to various decision-makers, including C-suite executives, Nurse Management, Biomedical, Information Technology, Procurement, and Engineering Firms. As a result, I successfully closed high-value deals.
  • Jeron Electronic Systems, Inc./Provider®Nurse Call
    Channel Business Development Manager
    Jeron Electronic Systems, Inc./Provider®Nurse Call 2014 - 2017
    Niles, Il, Us
    Upon being promoted, I was given the responsibility of overseeing an underperforming territory and building the West Coast channel sales teams. My primary goal was to increase revenue and improve the overall performance of the region. To achieve this, I recruited, trained, and coached 6 new channel partner sales teams that performed exceptionally well and resulted in revenue growth of over $2 million. In addition to overseeing the sales teams, I also focused on project implementation and management. I ensured that all projects were well-scoped and that the deliverable timelines were clear and achievable. I also paid close attention to the budget to ensure that expenses were kept under control and in line with projections. My efforts resulted in significant improvements in the territory's performance, and the successful implementation of projects helped to maintain a steady revenue stream.
  • Jeron Electronic Systems, Inc./Provider®Nurse Call
    Territory Manager
    Jeron Electronic Systems, Inc./Provider®Nurse Call 2010 - 2014
    Niles, Il, Us
    Increased territory growth 15% YoY by adopting a proactive approach to business development. This involved adopting a hunter mentality, whereby I actively sought out new opportunities and pursued them proactively. By developing a robust pipeline of leads, I was able to ensure a steady stream of business opportunities that helped to fuel our growth.One of the keys to my success was my ability to build strong relationships with key decision-makers in the industry. By fostering these relationships, I was able to gain valuable insights into the market and the needs of our customers. I was then able to effectively communicate the voice of the customer to senior management to help guide product enhancement and development. This ensured that our products were meeting the needs of our customers and staying ahead of the competition.
  • Hillrom
    Account Executive
    Hillrom Feb 2008 - Dec 2009
    Chicago, Il, Us
    Analyzed and assessed the needs of over 100 customers to develop dynamic multi-year account plans that successfully exceeded the organization's $5M annual revenue growth objectives. My consultative selling skills were instrumental in obtaining premium prices by focusing on the benefits of caregivers and patient safety. I thoroughly researched and understood the market trends and competition to offer the best solutions to customers. My detailed approach and keen attention to customer requirements made me a trustworthy partner and an expert in the field.

Jeff Downs Education Details

  • University Of Wisconsin-Eau Claire
    University Of Wisconsin-Eau Claire
    Business Management And Communications

Frequently Asked Questions about Jeff Downs

What company does Jeff Downs work for?

Jeff Downs works for Midmark Corporation

What is Jeff Downs's role at the current company?

Jeff Downs's current role is Customer Success Manager | Trusted Advisor and Problem Solver Skilled in Consultative Selling Strategies | Innovation and Transformation Technology Specialist.

What schools did Jeff Downs attend?

Jeff Downs attended University Of Wisconsin-Eau Claire.

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