Jeff Dudson work email
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Forward-thinking professional with demonstrated success in providing extraordinary service to both internal and external customers, coupled with multifaceted technical skills to uncover solutions to tough business problems.• Accomplished in driving upgrade/relocation initiatives and modernizing systems to support business goals. • Champion of customer service focused on improving team synergy; renowned as the “go-to” person for application support. • Insightful leader experienced with equipping technicians, end-users, and executives with the right technology tools and training to excel in fast paced business settings. • Demonstrated ability in adapting to rapidly changing environments and adopting and applying the latest hardware, software, telephony and networking innovations to facilitate attainment of company goals. • Welcome new challenges and overcome obstacles to provide top notch desktop support through effective troubleshooting and customer service. Specialties: CompTIA A+ Certification, MCP, MCDST
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Project ManagerAdventhealthChannahon, Il, Us -
Project ManagerAdventhealth Jun 2023 - PresentChicago, Illinois, United States -
It ConsultantBiz Retek Feb 2017 - PresentGreater Chicago AreaBiz ReTek delivers personalized technology solutions to small / mid-sized business. We work one on one with you and your team to identify and resolve your systems and process needs. We offer end to end solutions (Design, Implementation, Support) and have a deep expertise in Retail and Restaurant Technology.
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It-Support Technician SrAdventhealth Information Technology Mar 2022 - Jun 2023Woodridge, Illinois, United States
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Technical AideMinooka Community High School District 111 Aug 2021 - Dec 2022Minooka, Illinois, United States
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Sr. End User Computing SpecialistAdventist Information Technology May 2001 - Jan 2017Hinsdale, IllinoisSupport 51 physician practices and 48 regional hospital sites. Orchestrate information services initiatives and implementations, locally and corporate-wide. Maintain high satisfaction levels ad drive business initiatives by analyzing business problems, identifying accurate solutions to issues, and collaborating with facility administration and medical staff. Define, develop, and proactively monitor project work plans. Streamline workflows to maximize efficiencies and processes. Play a pivotal role in evaluating applications and equipment, as well as implementing and testing pilot projects in line with corporate objectives. Serve as resident expert and consultant to client and staff regarding PC and LAN systems and equipment problems. Conceive and present accurate troubleshooting solutions. Facilitate executive decision-making through the creation of reports and maintenance of records.
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2Nd Level Help Desk AnalystBoise Cascade Office Products Dec 1999 - May 2001Itasca, IllinoisWorked with customer via the telephone, managing multiple online customer accounts. Ensured the top performance of 2 web based ordering sites and EDI (electronic data interchange) between the websites, mainframe, and AS/400s. Kept track of all call activity using Remedy (v. 3.2 & v. 4.0). -
Technical ConsultantSullivan & Cogliano 1998 - 1999Rhode Island And MassachusettsTroubleshot computers and re-imaged users’ PCs to the Windows 98 environment. Supported desktop applications and hardware mainly via telephone. Utilized proprietary in-house software to track calls and issue resolution. -
Help Desk Analyst/Pc TechFleet Mortgage Group 1997 - 1998Lincoln, Rhode Island & Columbia, South CarolinaServed in a highly critical technical support role. Orchestrated key technology initiatives including relocations, updates, and changes. Provided leadership to 2 analysts. Delivered user training on various applications
Jeff Dudson Skills
Jeff Dudson Education Details
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Computers -
Bishop Feehan
Frequently Asked Questions about Jeff Dudson
What company does Jeff Dudson work for?
Jeff Dudson works for Adventhealth
What is Jeff Dudson's role at the current company?
Jeff Dudson's current role is Project Manager.
What is Jeff Dudson's email address?
Jeff Dudson's email address is je****@****ail.com
What schools did Jeff Dudson attend?
Jeff Dudson attended University Of Phoenix, New England Institute Of Technology, Bishop Feehan.
What are some of Jeff Dudson's interests?
Jeff Dudson has interest in Magic, Paintball, Children, The Gathering, Dungeons And Dragons, Management Training, Collectable Trading Card Games, Animal Welfare, Arts And Culture.
What skills is Jeff Dudson known for?
Jeff Dudson has skills like Microsoft Certified Professional, Active Directory, Troubleshooting, Technical Support, Windows, Hardware, Citrix, Network Administration, Printers, Help Desk Support, Comptia A+ Certification, Leadership.
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