Jeff Easley Email & Phone Number

Austin, Texas, Us

Leading the Responsible AI Institute to help organizations navigate the complexities of AI, preparing them to harness its potential in a safe, trustworthy, and sustainable way

New York, New York, Us

• Led new product development of an embedded retail brokerage platform for the world’s largest technology company, targeting 6 million accounts and $100B in assets in the first 3 years.• Resolved key contractual issue with three of the largest stock market exchanges by conceiving of a novel way to collect customer information, achieving the client's critical user experience objectives while meeting both contract and compliance obligations.

San Antonio, Texas, Us

• Sold the Governance Risk Compliance (GRC) Transformation program to the CEO and BOD, securing a budget of $100M over two years to modernize enterprise risk and compliance core systems. • Executed the program to launch the new scalable platform with 24 applications for over 8,000 line of defense community end users, realizing operating efficiencies of $20M annually as well as the remediation of 32 critical regulatory findings.• Developed and deployed platform AI capabilities to perform automatic duplicate issue detection, sensitive information detection and root cause identification.

San Antonio, Texas, Us

•Applied machine learning to resolve a high-risk operational discrepancy with bank signature card documents within six months in the remediation of 18M records, which eliminated the need for 130 contractors to process manually over 12 months at a cost exceeding $20M.•Succeeded in the application of natural language processing and machine learning models to automatically identify and report customer complaints, saving over 20,000 hours per year and mitigating compliance risks.•Founded USAA Labs with a new operating model for centralized innovation solutions and delivery across USAA’s business lines, building a team of over 200 employees within three years.

San Antonio, Texas, Us

• Pioneered the innovation to allow banking customers to deposit checks using mobile devices, eliminating the top barrier to customer growth due to a lack of nationwide bank branches, increasing new accounts by 25% to 32% annually for the first four years the service was operational.• Launched new checking account to offer more value for a primary bank relationship, delivering new features and pricing to drive increased member satisfaction, utilization, and profitability, achieving first year target results of driving 10% growth from the new checking product and an account utilization increase of 42% compared to the existing checking offering.

San Antonio, Texas, Us

• Created and executed USAA’s ERP delivery programs for PeopleSoft Human Capital Management, Financial Management and Supplier Management focus areas.• Led program and technology development teams to deliver $20M of systems integration projects to successfully achieve the strategy to de-customize and fully integrate all PeopleSoft modules.

Gb

∙ Delivered integrated PeopleSoft HR and Payroll solutions in the US, UK, Canada, Brazil, and Argentina for Ford Motor Company’s 130,000 employees.∙ Delivered integrated PeopleSoft HR and Payroll solutions for 60,000 AT&T employees.∙ Delivered first custom PeopleSoft annual ESOP award payment system, awarding 850,000 shares of company stock to 42,000 employees valued at over $35 million.

Mba, Information Systems

Postgraduate Certification, Artificial Intelligence & Machine Learning For Business Applications

B. A., General Business