Jeff Ebner Email & Phone Number

Coordinate and secure process quality assurance within regions Americas. Drive and coordinate internal and external ISO 9001/14001 audits. Conduct internal ISO 9001/14001 audits and perform root cause and gap analysis on non-conformances. Support local and regional Logistics Operations Americas in order to achieve Environmental goals. Create governance structure in order to secure mandatory activities, reports, figures on a monthly basis. Communicate plans and findings globally and regionally. Validate local Environmental Aspects Register, identify gaps and follow up on corrective action plans. Support Logistics Operations Americas Process Maturity Level. Gather feedback from auditors and compile responses for communication to process managers and process owners. Secure accuracy and availability of Quality and Environmental Processes in the Management System.

Drive performance and deployment of Operational Development and the Volvo Production System. Promote a culture of operational excellence with continuous improvement. Secure the implementation and support of Logistics Services’ regional and global OD/VPS roll out. Measure and follow Key Process Indicators for Safety, Quality, Delivery, Cost, Environment and People. Contribute to lean thinking training of all employees stressing the elimination of waste. Coach and deliver training necessary for ISO compliance. Motivate managers on best practices within the organization to accelerate efficiency. Support the strategic focus. Utilize problem solving skills in order to drill down to root causes.

Allentown, Pennsylvania Area

Act as the one interface towards the customer across services for Inbound, Outbound and Packaging. Responsible for implementing new services including price setting with margin responsibility, contract negotiations, reporting VLC/Logistics Services performance, securing information from the customer/colleague on VLC/Logistics Services performance and setting communication matrix, contribution targets, monitor account growth strategy and analysis of the business needs. Act as the regional face for the global account management team. Lead and act according to the Volvo Way and Code of Conduct. Responsible for driving customer savings, account P&L, reporting performance with corrective actions. Assist with account budgets and financial forecasts. Incorporated Operational Development into daily work environment.

Allentown, Pennsylvania Area

Provide daily and long-term logistics solutions; ensure customer’s delivery requirements are met, while providing operational and tactical support. Act on expressed or anticipated customer needs. Advise customer of deviations that impact scheduled delivery requirements with recommended solutions. Arrange transportation solutions. Provide indicator reports with additional data analysis as requested. Support the transportation budget. Documented and confirmed over $5 million in transportation savings during this employment time period.

Reading, Pennsylvania Area

Directed seven regional distribution centers. Strategic planning team member responsible for consolidating and integrating domestic distribution center locations and operations. Presented a distribution cost reduction plan targeting higher cost departments with timetable for reductions. Provided leadership during the acquisition and merger process. Standardized and implemented distribution center security procedures. Increased department productivity by combining best practiced processes between each distribution center.

Bachelor'S Degree, Business Administration And Management, General

College Prep