• Orchestrated, scoped, and led a comprehensive engineering audit of one of America's largest mortgage securitization providers, strategically selecting specialized tooling for both their cloud and legacy infrastructures• Grew the Infrastructure Security practice revenue in my first year by 42.48%/2 million dollars.• Designed an innovative new offering as an alternative to staff augmentation, bringing in 1 million more in topline revenue. • Interim CISO for a $12 billion bank, supporting the org during an emergency absence of the in-house CISO.• Act as IDP subject matter expert for AITG customer base across diverse industries as an external consultant and in-house staff augmentation. Many of these environments exceed 5,000 seats.• Led a team of over a dozen top-tier security, cloud, and infrastructure subject matter experts, solving complex problems for AITG customers.• Develop offerings and services that directly translate into revenue and growth for AITG.• I was directly responsible for creating over 2 million dollars in business within my first year at AITG.• Bring to bear hands-on experience and a history of fluency in germane technical areas, including networking, engineering development practices, security, and compliance.• Lead teams in large and complex mixed cloud and on-prem engagements with customers.• Guide companies in their on-prem to cloud migrations.• Developing business processes, managing staff, budgeting, and/or overseeing team operations.

• Spearheaded a comprehensive cybersecurity strategy, working in tandem with the CIO to align technological advancements with fiscal discipline and strategic business objectives.• Orchestrated IT operations with an emphasis on enhancing security posture, achieving operational cost savings of $500K annually through strategic process improvements and vendor negotiations.• Directed the security operations center (SOC), overseeing threat monitoring, incident response, compliance auditing, penetration testing, and the deployment of cutting-edge security technologies.• Established rigorous organizational processes, including standardized security controls, cloud resource tagging protocols, DNS naming conventions, and comprehensive onboarding/offboarding security practices.• Engineered a swift transition to a fully remote workforce, fortifying the organization's agility in response to the pandemic and evolving market demands.• Negotiated with vendors and consultants to secure favorable contract terms, delineating clear scopes of work while optimizing cost efficiencies.• Acted as the lead architect for pivotal infrastructure and cybersecurity initiatives, setting the direction for enterprise security architecture and technology investments.• Articulated and disseminated the vision for Snapsheet’s IT, security, and support structures, ensuring alignment with the company’s overarching mission and values.• Led the seamless migration of critical legacy systems to AWS and Azure cloud environments, elevating system reliability and business continuity capabilities without service disruption.• Successfully steered Snapsheet through the rigorous SOC II Type I and II certification processes, culminating in an unblemished attestation from Ernst & Young, reflecting excellence in security and compliance practices.• Navigated Snapsheet from zero to SOC II type I and II certifications receiving a 100% clear attestation letter from Ernst & Young.

• Architected an AWS WorkSpaces environment for the call center, achieving annual cost savings of $80,000 by leveraging cloud efficiencies and enhancing security posture.• Navigated complex regulatory requirements in a medical manufacturing landscape, ensuring secure systems and compliance with industry-specific security standards.• Spearheaded a departmental overhaul resulting in a cost reduction of over $100,000 within the first six months, driven by strategic security investments and operational efficiencies.• Developed and presented technical roadmaps, budget proposals, and transformative strategies to the Dutch board of directors, focusing on aligning technology with corporate security objectives.• Harmonized the production environment with a blend of cloud and hybrid cloud solutions, fortifying cybersecurity defenses and operational resilience.• Utilized business intelligence and data analytics to implement security-focused strategies, reducing returns and mitigating profit loss through enhanced data protection measures.• Led the strategic expansion of call centers and remote customer service capabilities, integrating robust security measures and call auditing to safeguard sensitive communications.• Directed multidisciplinary teams including Data Science, Infrastructure, Call Center, and Web Engineering, instilling a culture of cybersecurity awareness and best practices.• Established organizational technology and security standards, adhering to NIST frameworks and SOC guidelines, to enhance overall security governance.• Implemented structured ticketing, change management, and change control boards, strengthening internal processes with a focus on security and compliance.• Negotiated all technology-related contracts with a strong emphasis on securing favorable terms while prioritizing cybersecurity requirements and vendor risk assessments.

• Architected, budgeted, and rolled out 4 new Equinix data centers, 3 floors, and 3 offices.• Managed worldwide IT team responsible for the global infrastructure supporting 1000+ users across 3 locations, 4 data centers, and millions budget. • Saved over 800K in two years, leveraging novel ideas and superior vendor relationships.• Sourced and hired all my team members, focusing on talent and team cohesion. • Specialized in security-focused infrastructure using the latest tools and methodologies.• Followed NIST and ISO standards to ensure compliance and efficacy. • Implemented 24/7 monitoring systems using Solarwinds, Infoblox, and victor-ops products.• Maintained global AWS deployment across multiple availability zones across the world. • Attended security conferences twice a year to keep up to date on threats and tools. • Led infra team’s ISO 27001 preparations to receive attestations and maintain compliance.• Supported external auditors for pen-testing and security assessments. • Led the infrastructure team through incident response exercises testing security readiness and response measures. • Brought about a substantial increase in uptime and reliability across the entire enterprise.• Maintained productivity and retained talent during turbulent times within the organization.

• Ensured 99.99% uptime of 24/7 operations within the call center of over 600 agents.• Rolled out an integrated Genesys and Asterisk environment handling over 150,000 calls a day.• Developed procedures and guides for helpdesk members to follow for quicker issue resolution.• Participated in roadmap meetings and future direction planning for Enova’s technology goals.• Administered over 100 mixed OS servers providing telecom services for the enterprise.• Created solutions to reoccurring issues using automation and refinements learned from past failures.• Managed multiple vendors and product deployments ensuring effective teamwork and positiveoutcomes.• Proposed and implemented true mirror of production Genesys environment for staging using ESX 5.1virtualized environment.• Deployed new and relevant technologies to strengthen Enova’s infrastructure and business.• Implemented VHT virtual hold service which saves Enova $600,000 every year in toll charges.• Redesigned Enova’s call routing for skill-based agent selection using Genesys IRD platform.• Championed operational excellence through data and test-driven methodologies• Administered telecom call center services operating globally in 6 countries.

• Directed the design and installation of the company’s first production VMware implementation, performing exhaustive research to address concerns and ensure smooth rollout.• Increased department profitability through innovative and extensive use of opensource software. • Architected a disaster recovery plan up to a global level, maintaining business continuity amongst 1000+ employees, and organized numerous projects and planning initiatives to achieve organizational coordination. • Managed 100+ Oracle Red Hat Linux servers and upheld 99.99%+ availability for a company which grew by 40% during tenure; constructed processes mitigating risk and improving response.

• Designed, sourced, and deployed 6 custom Linux SANs saving company $200,000.• Designed and oversaw the total migration of 30 servers to ESX 3.5 backboned to SANs.• Implemented QOS and VLAN techniques correcting unreliable voice communications.• Leveraged fresh cutting edge ideas such as high performance networking components.• Managed critical business projects concurrently for Accertify LLC and the PSC group.• Supported 3 satellite offices through the efficient use of remote access tools.• Created ESX server farm interconnected via 20gb/sec Infiniband network.• Administrated over 40 Windows 2003 servers with Exchange 2007 and other services.

• Designed and brought into service Linux based network solution for a $150 million enterprise.• Specialized in Linux based VoIP telephone systems.• Saved MRK Inc. $20,000 dollars annually after installing our Asterisk based VoIP solution.• Provided clients with multiple hardware and software options including the use of open sourceand commercial software alternatives.• Deployed and supported mixed environments of Windows, Linux, and Macintosh.

Managed sales and service over 7 counties surrounding Chicago and northwest Indiana.•Exceeded Sales expectations every quarter. •Led sales by applying technical knowledge to build credibility with clients. •Averaged above 90% on manufacturer-sponsored tests. •Oversaw a territory spanning seven counties and valued at over $3 million annually. •Gained a respect for the importance of both sales and delivery in the success of any business.

• Coordinated and planned the company’s expansion into on-site service and repair.• Implemented Mandrake Linux based RAID storage systems for all clients with critical data.• Oversaw the design, building, and testing of all new systems sold.• Constructed Linux powered 802.11 WAN that served as ISP to the office.

• Guided and consulted over 200 clients across a broad range of industries.• Supported an in-house sales team by providing conclusive network assessments.• Led hardware forecasting, planning, and purchasing decisions on client’s behalf.• Designed, built, and maintained Enterprise Distributed hardware and software.