Sales Coordinator & Executive Assistant
Current• Primary lead catcher via phone calls, CVENT, Visit Baltimore, and Wedding Wire. Discerns the need of potential clients, then distribute them to the Sales Managers responsible for that market.• Handles all in-house graphics, PowerPoints, flyers, and signage for employee events using Adobe CC and Canva.• Successfully rebranded the in-house restaurant, Explorers Lounge menus with a modern look.• Work in Opera & Passkey to pull rooming lists, input and modify reservations. • Work with the Sales Managers to process turnovers for upcoming groups.• Process all Sales related invoices including commissions, rebates, and rentals through our EPRO system.• Work with incoming wedding and small entertainment room blocks to ensure they had all the pertinent information regarding the hotel and their stay is a success.•Joined the social media team for the property and quickly took on a leadership role within the team which includes being the on property liaison for our Corporate Field Marketing Manager. Responsibilities included scheduling in-house photoshoots, generating menu content for the restaurant, working with PR Manager, and growing our social media audience on Facebook and Instagram via the Meta Business Manager.• Work in a dual capacity as the General Manager’s Executive Assistant, handling administrative needs such as gift vouchers, internal memos, schedule coordination, and handling issues that do not escalate to the GM’s level of urgency.• Collaborated with the Director of Sales to schedule rooms photoshoot and took the lead on working with the photographer to capture the desired look for our brand standards and OTA’s.
