AeroLeads people directory · profile
Jefferson Alexandre De Sena Email & Phone Number
Dispatcher (Service Coordinator)
at
Care Technology Group
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Dispatcher (Service Coordinator)
Location
São Paulo, São Paulo, Brazil
Company size
Who is Jefferson Alexandre De Sena? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Jefferson Alexandre De Sena is listed as Dispatcher (Service Coordinator) at Care Technology Group, a company with 9 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Jefferson Alexandre De Sena.
Jefferson Alexandre De Sena previously worked as Product designer Intern at Brignell Ltd and Service Desk Lead at Wework Latam. Jefferson Alexandre De Sena holds Ensino Técnico, Ux Design from The Interaction Design Foundation.
Company email context
Email format at Care Technology Group
This section adds company-level context without repeating Jefferson Alexandre De Sena's masked contact details.
Care Technology Group
Review company-level records connected to Jefferson Alexandre De Sena before choosing the right outreach path.
Profile bio
About Jefferson Alexandre De Sena
Results-oriented professional with 5+ years in technical support and customer service, and 2 years as an Assistant Project Analyst. Proven track record in troubleshooting, project management, and enhancing user experience. Currently transitioning into UX Design by pursuing Web Development, combining creativity with technical skills to deliver user-centric solutions. Fluent in English with strong communication and analytical skills, and a passion for innovation.
Current workplace
Jefferson Alexandre De Sena's current company
Company context helps verify the profile and gives searchers a useful next step.
Care Technology Group
7 roles
Jefferson Alexandre De Sena work experience
A career timeline built from the work history available for this profile.
Product Designer Intern
Current
Sep 2024 - Present
Service Desk Lead
Worked in Service Desk operations, including the verification of commercial space rental contracts for B2B clients throughout Latin America.Collaborated on processes for sorting and prioritizing tickets and service orders, resulting in a 15% decrease in average response time for high-priority incidents. Emphasized efficiency and user satisfaction.Served as.
Jun 2024 - Sep 2024
Support Analyst — N2
Provided technical and consultative support to B2B clients, managing requests in a personalized manner to ensure retention and satisfaction.Conducted in-depth performance analyses using CRM tools and dashboards, providing insights to improve services.Led usability tests and product approvals in partnership with developers and final customersCreated and.
Jan 2022 - Jul 2023
Project Analyst Assistant
Led discovery workshops with stakeholders to identify customer needs and define project scopes.Created comprehensive flowcharts for process mapping and functional scripts for chatbots.Oversaw quality testing and final project approval, ensuring on-time delivery and adherence to quality standards
Jan 2021 - Dec 2022
Support Analyst — N1
Customer support across multiple channels. Conducting test calls for financial campaigns. Clipping audio segments and sending them to the development team.
Jan 2020 - Dec 2021
Member Support
Sep 2019 - Dec 2019
3 education records
Jefferson Alexandre De Sena education
Ensino Técnico, Ux Design
Ensino Técnico, Engenheiro Front-End
Curso Técnico Integrado, Front-End
Udemy
FAQ
Frequently asked questions about Jefferson Alexandre De Sena
Quick answers generated from the profile data available on this page.
What company does Jefferson Alexandre De Sena work for?
Jefferson Alexandre De Sena works for Care Technology Group.
What is Jefferson Alexandre De Sena's role at Care Technology Group?
Jefferson Alexandre De Sena is listed as Dispatcher (Service Coordinator) at Care Technology Group.
Where is Jefferson Alexandre De Sena based?
Jefferson Alexandre De Sena is based in São Paulo, São Paulo, Brazil while working with Care Technology Group.
What companies has Jefferson Alexandre De Sena worked for?
Jefferson Alexandre De Sena has worked for Care Technology Group, Brignell Ltd, Wework Latam, and Grupo Ótima Digital.
How can I contact Jefferson Alexandre De Sena?
You can use AeroLeads to view verified contact signals for Jefferson Alexandre De Sena at Care Technology Group, including work email, phone, and LinkedIn data when available.
What schools did Jefferson Alexandre De Sena attend?
Jefferson Alexandre De Sena holds Ensino Técnico, Ux Design from The Interaction Design Foundation.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Jefferson Alexandre De Sena you were looking for.
View similar profiles