Jefferson Ariaga Email & Phone Number

Lagos, Nigeria

Lagos, Nigeria

Nigeria

In a short timespan, vendor contracts were evaluated and renegotiated to save upwards of 650000 Naira in 2020. A task forcewas established to drive up sales and marketing yielding more revenue without driving costs up.● Enhancing day-to-day operations of administration and training centers. Collaborating across departments increasingefficiency.● Assistance in hiring processes and staff performance evaluation, conducting reviews and administering action as required.● Conducting delivery schedules and staff schedules to reduce delivery delay by 18%.● Listening to staff needs and restructuring personnel shifts and assignments, resulting in an increase in retention by 26%.

Braintree, Massachusetts, United States

Detailed customer attention was prioritized resulting in 97% customer satisfaction. Boosted sales by 16% by retaining 90% ofemployees by improving metrics through sales floor strategies and customer feedback.● Supervised daily operations; opening and closing, security, inventory management, employee schedules and time cards.● Managed a team of 13 sales specialists.● Evaluated staff ’s current capabilities, identifying gaps and developed training for areas of improvement.● Provided mentoring, incentives and feedback to associates to meet or exceed sales goals 90% of the time.

Boston, Massachusetts, United States

● Organized and disseminated data across departments used for drawing conclusions about the success of current methods.● Presented detailed reports about the meaning of gathered data to members of management and helped them identifyscenarios utilizing modifications in the data.● Optimized data collection procedures and generated reports on a weekly, monthly, and quarterly basis.