Founder - Brazilian Portuguese Dubbing Company
Current
Samba Voice
Oct 2020 - Present
AeroLeads people directory · profile
Jefferson Martins Email & Phone Number
Project Manager - Customer Experience Manager - VoiceOver Actor - Portuguese Localization Manager - Brazilian Portuguese Content Media Manager
at
Samba Voice
1 work email found
@madrid.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Samba Voice
Role
Project Manager - Customer Experience Manager - VoiceOver Actor - Portuguese Localization Manager - Brazilian Portuguese Content Media Manager
Location
Brazil
Who is Jefferson Martins? Overview
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Quick answer
Jefferson Martins is listed as Project Manager - Customer Experience Manager - VoiceOver Actor - Portuguese Localization Manager - Brazilian Portuguese Content Media Manager at Samba Voice, based in Brazil. AeroLeads shows a work email signal at madrid.com and a matched LinkedIn profile for Jefferson Martins.
Jefferson Martins previously worked as Founder - Brazilian Portuguese Dubbing Company at Samba Voice and Voice Over Artist at Jefferson Martins. Jefferson Martins holds Ingenieria De Informatica from Universidad Nacional De Avellaneda (Undav).
Company email context
Email format at Samba Voice
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*@madrid.com
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Profile bio
About Jefferson Martins
Jefferson Martins is a Project Manager - Customer Experience Manager - VoiceOver Actor - Portuguese Localization Manager - Brazilian Portuguese Content Media Manager at Samba Voice. He possess expertise in e commerce, project management, group buying, spanish speaking, customer service and 7 more skills. He is proficient in Ingles.
Listed skills include E Commerce, Project Management, Group Buying, Spanish Speaking, and 8 others.
Current workplace
Jefferson Martins's current company
Company context helps verify the profile and gives searchers a useful next step.
Samba Voice
15 roles · 23 years
Jefferson Martins work experience
A career timeline built from the work history available for this profile.
Voice Over Artist
Current
Jefferson Martins
VoiceOver ActorTranslatorQcer
Apr 2013 - Present
Sme - Senior System Executive
Conocimientos de Active Directory, SAP, redes, Office, herramientas de ticketing como CA, ServiceNow, Remedy. Mejores Practicas ITIL.- Comunicación efectiva - Utilizo razonamiento lógico para identificar fortalezas y debilidades de soluciones alternativas, conclusiones o enfoques a los problemas. - Participación en la transferencia de conocimientos (KT), integración e implementación L1 entre la empresa cliente y el equipo de Service Desk - Equipo de Brasil - Apoyo técnico para el conocimiento de los módulos y tecnologías SAP relacionadas con el proyecto - Trabajo en equipo con los supervisores y gerentes para asegurar que se cumplen los objetivos del negocio - Ayuda para mejorar la resolución de problemas del cliente - Uso de procesos de mejores prácticas de ITIL y ServiceDesk. Proyecto 2 - Análisis de los datos recibidos en formato CSV. - Transformación de datos en información para su uso en la inteligencia del negocio (BI) - Responsable de minería de datos para remunerar a los representantes de 5 paísesProyecto 3- Responsable por el KT (Knowledge Transfer - Transferencia de Conocimientos) durante 35 dias en el cliente, en Brasil.- Responsable por etapas de Shadow y Reverse Shadow- Coaching para el team, transferencia de conocimiento al team local.- Aplicacion de Evaluaciones (Asessment) al team local.
Jul 2015 - Jul 2018
It Operations Analyst
Analista de Monitoreo de servidores IBM AS/400 para clientes CATERPILAR e Renault.Conocimientos de Active Directory, SAP, redes, Office, herramientas de ticketing como CA, ServiceNow, Remedy. Mejores Practicas ITIL.
Sep 2014 - Jul 2015
It Operations Analyst
Analista de Service Desk Senior en Portugués y Español (7 países).Proyectos: Lan/Tam , InBev, Boehringer Ingelheim
Aug 2013 - Sep 2014
Project Manager - Ecommerce
• Ecommerce Project Manager (Responsable por 16 proyectos en los países: Argentina, Uruguay, Chile, Colombia). • Principal punto de contacto con soporte de Brasil.• Consultoria en comércio electonico : UX, Conversion e inteligencia de negócios.• Seguimiento completo de cada proyecto, Reuniones de Kickoff y análisis de requisitos del negócio.• Responsable por Agencias de Desarrollo de Front-End de tiendas. Orientacion y coaching.
Mar 2013 - Aug 2013
Cco - Chief Customer Officer
Socio/Co-FounderEmpresa de Compras Colectivas entre TOP 10 de 5000.14 Franquicias en todo Brasil.23 empleadosCustomer Service Manager
Oct 2010 - Nov 2012
Sme Sales Consultant
Master Gvt
Area de Voz Avanzada GVT, Telefonia Corporativa, Links dedicados.
Apr 2012 - May 2012
Cco - Chief Customer Officer
Cartao Coletivo
Socio/Co-FounderTarjeta prepaga para uso exclusivo en empresas de Compras Colectivas (Cuponeos)
Oct 2010 - Feb 2012
Cco - Chief Customer Officer
Waje Web Solutions
SMS Marketing
Jan 2010 - Feb 2012
Service Desk Analyst
Service Desk AnalistaConocimientos de Active Directory, SAP, redes, Office, herramientas de ticketing como CA, ServiceNow, Remedy. Mejores Practicas ITIL.
Jan 2010 - Feb 2011
Tecnico De Ti
Villefort Atacadista
Conocimientos de Active Directory, SAP, redes, Office, herramientas de ticketing como CA, ServiceNow, Remedy. Mejores Practicas ITIL.
Jan 2009 - Sep 2010
Analista De Marketing - Espanhol E Portugues
Leader Market - Valencia - Espanha
Customer Service a nuevos clientes - Valencia - España
2004 - 2005
~1 yr
Help Desk
Duvale Supermercado
Help desk AnalystInfraestructure AnalystConocimientos de Active Directory, SAP, redes, Office, herramientas de ticketing como CA, ServiceNow, Remedy. Mejores Practicas ITIL.
Feb 2001 - Feb 2004
Helpdesk Support
Gol Supermercado
Conocimientos de Active Directory, SAP, redes, Office, herramientas de ticketing como CA, ServiceNow, Remedy. Mejores Practicas ITIL.
Jan 1998 - Feb 2001
3 education records
Jefferson Martins education
Ingenieria De Informatica
Coaching Ontologico Profesional
Instituto De Capacitacion Profesional - Buenos Aires
Coaching Ontologico Profesional
Cocrear
FAQ
Frequently asked questions about Jefferson Martins
Quick answers generated from the profile data available on this page.
What company does Jefferson Martins work for?
Jefferson Martins works for Samba Voice.
What is Jefferson Martins's role at Samba Voice?
Jefferson Martins is listed as Project Manager - Customer Experience Manager - VoiceOver Actor - Portuguese Localization Manager - Brazilian Portuguese Content Media Manager at Samba Voice.
What is Jefferson Martins's email address?
AeroLeads has found 1 work email signal at @madrid.com for Jefferson Martins at Samba Voice.
Where is Jefferson Martins based?
Jefferson Martins is based in Brazil while working with Samba Voice.
What companies has Jefferson Martins worked for?
Jefferson Martins has worked for Samba Voice, Jefferson Martins, Cognizant, Accenture, and Vtex Argentina.
How can I contact Jefferson Martins?
You can use AeroLeads to view verified contact signals for Jefferson Martins at Samba Voice, including work email, phone, and LinkedIn data when available.
What schools did Jefferson Martins attend?
Jefferson Martins holds Ingenieria De Informatica from Universidad Nacional De Avellaneda (Undav).
What skills is Jefferson Martins known for?
Jefferson Martins is listed with skills including E Commerce, Project Management, Group Buying, Spanish Speaking, Customer Service, Service Desk Management, Service Desk, and Entrepreneurship.
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