Jeff Bohach Email & Phone Number

Grand Rapids, Michigan, United States

3P Marketplace Online Sales, shipping and receiving

Holland, Michigan, United States

Performed repair maintenance, product upgrades and tune ups on both mechanical and electronic based mountain, road and gravel type bicycles. Expertise in Shimano Di2 and SRAM AXS technologies.Provided customer service, sales support and product recommendations. Experienced in using Litespeed software point of sale system.

Greater Grand Rapids, Michigan Area

Performed data-entry on customer credit applications using SAP. Ran TransUnion and Experian credit reports on businesses and owner principles in the restaurant and hotel industries for processing.

Comstock Park, Michigan

Assisted purchasing department at a successful, FDA certified family owned business serving the fresh produce industry.• Entered complex purchase orders for custom made product with accuracy and attention to detail using Sage Pro ERP system and Microsoft Excel• Confirmed artwork design, processing costs, pricing, delivery times and ship confirmations• Verified and matched product receipt bill of lading to shipping invoices• Maintained item code creation and item management, along with physical inventory adjustments

Grand Rapids, Mi

Responsible for product quality inspection, vendor communication and customer credit.Processed pickup return authorizations for damaged and defective material.Collected and prepaired supporting evidence for claims to vendor suppliers for reimbursement.Managed inventory control in a ISO 9001 certified facility for fine paper and industrial packaging• Reduced inventory of non-conforming material, using diligent, organized frequent auditing resulting in more floor space for resalable product• Maximized financial credit returned from vendor suppliers within 30 days by using detailed, accurate documentation within Microsoft Database system.• Standardized ISO 9001 processes and procedures for multiple warehouse locations resulting in reduction of return errors, faster processing and alignment with corporate objectives• Supported local computer IT hardware and networking services reducing user downtime

Walker, Mi

Responsible for all local division customer billing invoice and credit memos, website service support, and computer related hardware, software and networking.• Invoiced daily customer account orders and credit memos using IBM Mainframe & AS400 systems• Coordinated customer e-Business website support including EDI, resulting in increased customer adoption and website usage• Diagnosed user network issues with LAN, Wi-Fi, & VPN connections and offered quick solutions• Conducted effective troubleshooting for computer hardware, desktops, laptops, printers and copiers increasing end user efficiency

Greater Grand Rapids, Michigan Area

Responsible for customer account invoice billing and credit memos in a wholesale industrial warehouse for the paper printing, graphics, packaging, and janitorial facility supply market.• Released daily orders for multiple warehouse locations for printing and shipping, assuring timely product delivery• Processed and entered customer payment checks for accounts receivable• Submitted vendor invoices to accounts payable for general ledger adjustments• Maintained warehouse product inventory with cycle counts• Managed mainframe Day End processing for multiple locations assuring accurate financial data