Attracting real estate agents to further grow and develop their business in the Bay of Quinte. Focused on leading, managing and executing the programs to enhance EXIT Realty Group.

Senior people leader. Leads learning, reinforcement and communications strategy and execution for call centre and retail audiences. Supports the development of innovative programs for change management and launch. Works closely with all stakeholders and partners to ensure success in their programs and projects.

Leads a team which defines the strategy, plan and execution actions for: go to market, product/service launch, channel development, communications, training, rewards and recognition, events, and sales performance activities. Maintains a customer first and front line retail and call centre advocacy perspective to provide best in class programs and services.

Supported Canadian launch and localization of content as well as facilitation of Talent Management Programs including Talent Planning Assessment, Development Conversations, Leadership Status, and Goal Planning. Provided strategic guidance to business units for their teams training needs, employee development and organizational health; acted as liaison between Talent Development and Talent Management teams in Target US and OE Canada; delivered ad-hoc learning sessions for the execution of HR and talent management programs.• On-boarded over 700 HQ employees through facilitation of various Leadership and Culture training programs.

Managed a national team of 13 responsible for: core programs, training strategy, product lifecycle support, new program/business initiative launches, post product/program launch analysis, client experience programs and channel program execution in Bell and Virgin Mobile corporate stores. Worked to support corporate vision around retail experience and employee engagement programs at store level. Responsible for prioritizing a high volume of training requests from various areas of the business and assessing how and when execution will happen at retail level. Nationally support training program execution and facilitation in Bell and Virgin Mobile corporate stores, National In-direct Retailers (Best Buy, Future Shop and others) and Dealer stores. • Proven ability to lead and motivate teams• Cultivated a consultant culture between training/adoption and the National Retail Channel seeing cost savings and streamlined communication and execution• Aligned tools and resources for sales consultants to better connect with small business clients resulting in 40% YOY growth

Responsible for design and delivery of retail sales and product adoption programs across Canada. Programs focused on selling skills, product/ service knowledge and change management. Worked in close partnership with vendors (RIM, Samsung, Palm, Microsoft, and others) and internal teams (campaign and hardware marketing, third party vendors, communications, retail incentives and channel training) to ensure well executed initiatives are delivered at store level.• Influenced training culture at store level through empowering managers to own learning in-store, increasing learning engagement, turning the dial on selling standards and customer service, and simplifying in store initiatives.• Created ‘Vendor in-store engagement Program’ – unique menu of different engagement options at store level that set expectations for Bell managers, vendors and third party sales and marketing teams.

Facilitation of new hire orientation, sales training and customer experience programs. Responsible for Ontario employee development and on-boarding.

Formerly (ACE Canada and SIFE)Deliver the SIFE (Students In Free Enterprise) Program to universities and colleges in western Canada. Directly work with over 300 university and college students and faculty to facilitate the program in over 20 different communities on 25 campusesSIFE Program mobilizes students and faculty to develop entrepreneurial, educational outreach inititiatives to their local community. They create economic opportunities for others through teaching and practicing the principals of: market economics, success skills, entrepreneurship, financial literacy, business ethics and long-term sustainability. ACE directly links higher education with the business community in action and cause

Off the Wall (clothing retail), Jugo Juice, KFC , others