Jeffery Turner Email & Phone Number

Smyrna, Georgia, United States

* Operated and monitored sterilization equipment using ethylene oxide (EO) ensuring the safe and effective sterilization of healthcare products.* Adhered to strict safety protocols and regulatory guidelines, handling hazardous materials and following proper disposal procedures.* Conducted regular maintenance and troubleshooting of sterilization equipment to maintain optimal performance.* Inspected and tested products to ensure they met sterility and quality standards.* Maintained accurate records and documentation related to the sterilization process.* Acted quickly and decisively in emergency situations to address potential issues.* Collaborated effectively with team members and colleagues, including quality control personnel and logistics teams.* Receive Manages stock maintenance within the prescribed level and reorder points using standard formula and prescribed procedures.* Recognizes and maintains the necessity for high priority action when stock levels are too low or unsatisfactory quality.* Rotates stock and performs assigned inventory management tasks to maintain uninterrupted supply support for an assigned area.* Research inventory discrepancies to identify and correct inventory accuracy problems Communicate with individuals in a respectful and tactful manner.* Obtains appropriate signature or receipt to relinquish control and accountability Other duties include but not limited to cleaning, processing and sterilizing in products of medical product to begin sterilization process.

Douglasville, Georgia, United States

•Ensures product is stored and placed in the correct quantity and location on floor•Trains all team members to read boxing call-out sheet and distinguish which meats are being utilized for shipping week•Makes sure team is making progress against daily task •Works with team to complete end of shift clean up duties, ensuring all product that needs to be removed from the floor is put back in the correct freezer, cooler, or ambient location•Ensures that cases shipped are verified against pertinent documentation (pallet shipping sheet/load diagram)•Follows proper procedures for tagging, storage, and loading of outbound pallets•Trains team members of standard procedures for tagging, storage, and loading of outbound pallets•Provides accurate, current inventory data for purchasing decision •Investigates, identifies and reconciles the cycle count discrepancies, i.e., shortages as well as overages•Provides recommendations on ways to optimize inventory control procedures•Develops a teamwork environment•Communicates job expectations and builds departmental standards for performance•Adheres to safety related procedures and works with associates to create “safety first” work environment•Trains warehouse associates on standard procedures•Trains warehouse associates on safe operation of material handling equipment•Collects the MHE checklists for shift to ensure that all equipment being used has had a pre-shift operational check•Ensures each activity he or she is overseeing is completed to standard•Provides on the floor coaching to warehouse associates

Duluth, Georgia

 Large High Volume Warehouse experience. Special material handling requirement experience. Inventory and quality control abilities. Excellent knowledge of shipping logistics and transportation.Provided custom logistics, inventory and shipping support in warehouse operation for Wahoo Fitness cycling products (Trainers and Bike computers). Operated and directed activities in warehouse operations representing supervision of 12 or more people within 35,000 square feet of warehouse space. Reviewed new customer order and request and manually entered data into enterprise ERP software (Oracle JD Edwards EnterpriseOne Warehouse Management). Pack materials as appropriate, prepare shipping manifests for domestic and international shipments, and utilize shipping software to prepare outbound shipments. Operate warehouse equipment, including forklift, pallet mover/ jack, swing-reach truck, and order picker to transport, stage, and store freight. Created and maintained reports for Daily, Weekly and Monthly reporting of Full Truckload (FTL) shipments on contracted lanes (Shift Freight). Planned and executed quarterly inventories and collaborated with the inventory team to streamline internal processes.

Concord, Ma

Provided Logistics support to over 300 1st tier professionals and resolved high priority issues which impacted the company and customers. Developed/delivered training material to staff and assigned open tickets to appropriate resources.• Researched and coordinated with outsource vendors and other departments within TomTom (locally and globally) to resolve or prevent issues.• Developed guidelines for support and 3PL to aid in their determination of warranty status for escalations and RMA.• Worked mainly with operations to help improve RMA processing by keeping the 3PL web tool up to date for consumer order type and identifying improvements for that tool.• Partnered with operations to manage product obsolescence and alternative replacements.• Monitored and analyzed No Fault Found rates for consumer RMA’s to identify common problems.• Provided corrective actions to help reduce the No Fault Found Rate and company costs more than 100k.• Troubleshot and resolved technical issues via phone or email for non-business consumers and B2B resellers along with their clientele.• Answered BBB complaints when requested from public relation, sales, upper management, or the president.• Working Remotely in Atlanta, Ga.

Greater Atlanta Area

Responsible for providing Tier One Troubleshooting for setting up hardware, software and networking settings at Georgia State University dorm room computers.Immediately Scope of Issues of Tier One Trouble-shootingExcellent ability to detect network server problems and report information to appropriate support personnel.Strong ability to understand and follow specific instructions and procedures.

Augusta, Georgia Area

Provided first level troubleshooting solutions by analyzing/responding to software, network, and hardware issues requests via phone, e-mail and remote support for Cox Communication Cable Internet customers. Identified, handled and resolved a high volume of calls/issues which impacted thousands of DSL customers. Updated CRM system with accurate and well documented information. Referred issues requiring escalation of unknown resolutions to 2nd Tier.Interacted with vendors and other support systems to identify and resolve customer issues. Maintained the helpdesk call tracking system with end-user calls and response descriptions and ensures information is accurate and well documented.Maintained an overall quality score of 90% or better.

Augusta, Georgia Area

Collects, analyzes, interprets, and summarizes data in preparation for generation of statistical and analytical reports.Maintains computerized collection and tracking of relevant data.Performs miscellaneous job-related duties as assigned.Troubleshooting computer problems for employees dealing with networking, Internet connection, e-mail configuration, and where else a computer related situation arises.

Doraville, Georgia

Organizing and processing customer packages on night shift making sure that truck departure time-lines are met.Recorded inventory of load making sure that they are delivered completed and in excellent condition.Personally responsible to make sure that every package was properly checked and loaded carefully, neatly, and with the utmost regard for the customer.Operated and directed activities in warehouse operations representing supervision of 8 people.Well-organized and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organizes, and supervises the work of others.Coaches associates on warehouse operational practices and procedures, equipment operation, package-handling methods, and safety procedures.