Experienced Learning and Development Manager, LMS Administrator, instructional designer, technical writer, and HR professional. 15+ years in roles where I have been responsible for leadership, career, and organizational development, and designing, developing, delivering, and auditing live and online HR, compliance, and safety related training (e.g. leadership, hospitality, onboarding, ethics, harassment, BBP, PPE, etc.). As part of those roles, I've also been the primary administrator for learning management systems (Workday Learning, Taleo/Oracle, Healthstream, Knowledgeforge, etc.) as well as for electronic performance appraisal systems (Halogen), employee engagement programs (Press Ganey, Perceptyx), and employee recognition programs (Online Rewards, Engage). Notable accomplishments: Created a strategic plan, vision, mission, values, and goals for the Learning and Development function to align all initiatives with corporate goals, needs, and culture. Created and facilitated biannual Leadership Development Institutes, focused on company-wide improvement of frontline and executive leadership competencies. Developed and implemented an executive leadership development program (LEAP) and emerging leader development program (STEP) to ensure ready candidates for vacancies in leadership positions. Implemented, managed, and continuously improved various Learning Management Systems, which reduced or eliminated training compliance failures.Developed and improved manager development courses, on topics such as Leadership Fundamentals, Behavioral Interviewing, Communication, Problem Solving, Project Management, Influencing Others, and Personal Strategic Planning. Implemented the Leaders as Teachers program to promote a culture of learning and knowledge sharing. Implemented LinkedIn Learning for manager development to allow for self-learning and exploration, to create individualized learning plans, and to support blended learning courses and reinforcement of classroom training. Implemented a succession planning program for all leadership levels. Implemented QPulse and wrote, revised, and maintained company-wide SOPs and policies, including an SOP on writing SOPs.Improved the performance appraisal process by revising the format and parameters, and by gaining approval to update the evaluation software. Led and fostered the growth of a team of training and development professionals, resulting in the promotion of several specialists to higher-level positions.