I am focused on bringing Innovative Solutions from Salesforce to the Healthcare Industry that deliver better care at a lower cost and improve the quality of care.At Salesforce, we empower Payers & Providers to accelerate their digital transformation and deliver business outcomes. We do this by personalizing patient and member experiences, simplifying access to care, and streamlining operations on one unified platform.Healthcare Providers that create a unique patient engagement experience and Payers that have a 360 view of their customers differentiate their firm. Salesforce is committed to leading this transformation in Healthcare.

● Directed day-to-day operations of over 80 staff members across 2 Southern California locations, processing over 65,000 claims per month and collecting an average of $7.5MM in revenue each month from a variety of medical specialties for 150+ physicians● Developed a system of tracking indirect and direct costs to determine profitability by client through utilizing Creative Solutions accounting software and running reports from time tracking applications and identifying labor costs by function for each individual client ● Maintained client satisfaction and success through managing complex account planning derived from thorough analysis of their operations, productivity, performance gains, and technology while defining scope of services for their customized solutions ● Developed a searchable index in Laserfiche to image, index, and archive 80,000+ documents by parsing documents into single patient records, resulting in $100k savings during the first year and continued revenue growth without additional capital expenditures or labor cost● Implemented remote check processing leading to an average of 7,500 checks being deposited monthly, reduction of time to deposit by 48 hours, and savings of $83,200 in labor costs ● Managed logistics for two different growth related office moves including negotiation for new office space, interior design decisions, and moving services, while ensuring IT support, voice and data systems had no interruptions for the entire business, both internally (80+ employees) and externally (150+ clients)

Business acquired by Pacific Medical Management Services Inc● Managed operations of 19 staff members who were responsible for providing outsourced billing and administrative support to 12 physician offices processing over 13,000 claims per month and collecting ~$1.6MM ● Instrumental in negotiating and brokering the acquisition of MEDSupport by PacMed● Managed the merger process of two companies through the change management process to accommodate and account for cultural and operational cohesion across both locations● Revised and created functional departments which streamlined workflow process and resulted in the reduction of payroll cost by 8%