Past clients include Hydro One, City of Ottawa, Elections Canada, Government of Canada Email Transformation Initiative, Allstate, Union Gas, and Walmart.

1) One of three coaches hired by to build internal knowledge in and capacity for developing, testing and maintaining standards-compliant, employee-facing Web sites and digital documents.2) Co-authored the content and code of the ESDC Self-Paced Online Web Accessibility Course 2a) Began research for each topic with a close read of the related W3C-WAI documentation, followed by a review of the topic's treatment by other courses and tutorials (WAI, edX Intro, Deque WAS prep, Rob Dobson's a11ycast, webAIM, MDN, expert blog posts, etc.). 2b) Received feedback on first drafts from fellow coach authors and on second drafts from fellow experts in the parent program. 2c) Published 11 of 12 modules before the coaching program's parent project was shut down amid federal government cutbacks. My research for module 12 on WAI-ARIA and the Web Experience Toolkit (WET) was extensive and included assessing the implementation of WAI-ARIA in every widget in WET. Module 11 is a good example of my work. 2d) Coded the course, tailoring the WET HTML and CSS. Designed XSLT scripts to automate the conversion of bilingual course manuscripts from Word into HTML5 and to invert the course structure into a linked index of course topics organized by WCAG criterion. Wrote countless regex expressions to clean or alter the course.3) Co-authored and delivered accessibility tutorials to web design teams including the Canada.ca team. 4) Co-authored and designed video tutorials and authored video demonstrations of the impact of accessibility semantics on the screen reader user experience. 5) Co-authored accessibility reviews of internally-facing government applications and stepped through the results with the teams tasked with remediating.Technical environment: WCAG 2.1, WAI-ARIA, ATAG 2, ARIA APG, HTML5, CSS, JavaScript (book learning + AI), XML, XSLT 3, xPath 3.1, RegEx, Web standards, MS Office 365, JAWS, NVDA, VoiceOver, Github, GitBash, ActivePresenter

1) Assessed a portion of a large, high-traffic website, keyboard testing in NVDA and JAWS.2) Authored hundreds of remediation tickets documenting actual and expected results and providing solutions for a small team of developers.3) Authored and delivered tutorials for the design team, archived to video.4) Acted as subject matter expert, providing input to meetings, daily stand-ups and shared screen design troubleshooting.

Clients included Harry Rosen, Panasonic, Elections Ontario, College of Nurses of Ontario, Loblaw Corporation, Canada Post, Toronto Star and toronto.com, Canadian Air Transport Security Authority, Municipal Property Assessment Corporation.

Delivered workshops on accessibility and on designing standards-compliant PDF forms. Authored style guide of accessibility best practices and their technical implementations in Ektron CMS, HTML, Word, and Acrobat. Assigned responsibility for WCAG 2.0 sufficient criteria and techniques by team role. Designed and implemented dozens of long descriptions of complex graphics. Synthesized accessibility compliance reports generated by automated assessment across thousands of URLs. Manually reviewed the accessibility of exemplar course content, scripted objects and PDF forms, using a variety of tools including the JAWS screen reader. Manually evaluated an interactive application and designed WCAG 2.0 and WAI-ARIA solutions.

Responsible for architecting a new community content driven website using Drupal. Performed content and functionality audits, designed sitemap, wireframes, high-fidelity interactive prototypes, and user testing plans. Ran user tests in Morae, and synthesized results. Themed a large number of Drupal modules, and rendered artwork, in standards-compliant XHTML, CSS, and jQuery. Ran rigorous cross-browser tests.

Implemented Web accessibility solutions for Access Guide Canada and tested with screenreader users.

Documented coding practices and the byDesign eLab Web-publishing platform and taught volunteers to use it; converted www.ecommons.net to standards-based code; tested and overhauled Web sites to meet WCAG 1.0.

Services provided include Web development, market research, graphic design, sub-contract management, and book design. Designed and launched OADD's first Web site and mailing list; pitched and produced the OADD Classroom (podcasts of annual conference sessions and related digital files); cut Journal printing costs dramatically by switching from offset to Docutech printing.

Many clients. Designed books, reports, surveys, newsletters, manuals, workbooks, research papers and complex diagrams, tables and charts. Published (designed, marketed and distributed) a successful 540-page textbook for the post-secondary education market.

Prepared material on topics of concern to college and university students in Ontario (position papers, press releases, submissions to gov't committees). Presented papers at conferences.