Jeff S. Email & Phone Number

United States

Paris, Île-de-France, FR

The Corporate, global CISO for TelePerformance (11BN in rev), the market leader in omni channel business process outsourcing, digital transformation and robotic process automation with over 500,000 employees, in 100 countries and 400 + locations, managing a security and compliance staff of ~600 employees in 47 countries. Serves on the Executive Management.

Irving, Texas, US

Leading a team of 90+ information security professionals, with 50% of our team based in our Epsilon India offices, providing cyber security and compliance services for the industry leading, data-driven marketing company with over 60 global offices and approximately 9,000 associates an approx $2.4BN in Revenue.

Plano, Texas, US

Executive for a Global Cloud Security company with over 1300 customers in 42 countries, responsible for all aspects of compliance, physical and cyber security for both the corporate and the customer's hosted environment for one of the fastest growing secure cloud service providers.

Atlanta, GA, US

Director of Dell SecureWorks Global Incident Response Consulting Service under the Security and Risk Consulting Group. Services include:- Pre-incident Planning: Computer Incident Response Plan (CIRP) Development, CIRP Gap Analysis, CIRP Training/Table Top Exercises/Rehearsals, Breach Disclosure Planning, and Compliance Assessments- Incident Response.

Arlington, VA, US

Represent Dell on the ISA board, participating the National dialog on Cyber Security Policy

Fort Eisenhower, GA, US

• Director of the 24/7 Army Cyber Operation/Integration Center that directs and synchronizes the Army’s global network management, enterprise services, cyber security, cyber intelligence and other cyber operations when.
• Maintains global cyber situational awareness through six theater network operations/security centers globally dispersed in 5 countries.
• Supervised 164 personnel through six direct report branch chiefs.
• Reduced network security incidents by 42% in the first year.
• Fielding the Army’s first global enterprise service, Enterprise Email, conducting the ITIL processes of Problem, Change, and Configuration Control Management in support of this effort as well as coordinating global.
• Led the Army’s effort for the successful re-certification as a DOD approved Computer Network Defense Service Provider.

Carlisle, Pennsylvania, US

• Earned Master’s Degree in Strategic Studies
• Was invited to speak at an IDGA conference on my Strategic Research Project, “Determining our National Cyberspace Borders”

Washington, DC, US

• Supervised the DOD’s Global Network Operations Center that directed and synchronized global network management, enterprise services, cyber security, and cyber intelligence for all DOD networks.
• DOD networks consists of 15,000 Wide Area Networks in over 3500 locations servicing approximately 3 million users.
• Directly supervised 110 personnel conducting 24/7 operations and directed actions in 65 subordinate network operations/security centers located all over the world.
• Directed DOD’s response to a global network infection from an advanced, persistant threat which required the synchronization of 14 network defense counter measures to be implemented and tracked on every computer system.
• Synchronized the first ever, global Information Conditions level change from five to three in response to a global network infection, requiring the global synchronization of 8 actions on every computer system in DOD.
• Conducted incident management on two separate, major undersea cable cut events that significantly degraded combat operational communications, restoring service to combat troops in the Middle East by coordinating.

Arlington, Virginia, US

• Provided communications (voice, data and video) to over 30,000 Army personnel in Alaska in three geographically dispersed locations.
• Supervised 325 personnel and managed an $8 Million dollar annual budget.
• Provided global satellite communications, secure voice conferencing and nuclear survivable harden communications to the ballistic missile defense launch site at Fort Greely.
• Reduced network defense incidents in Alaska by 75% through the implementation of alternate token authentication and an aggressive vulnerability scanning and software patching program.
• Saved over $400,000 from the annual budget through meticulous management and consolidation of contracts and a reduction of the work force by 25%.
• Managed a $30 million dollar infrastructure upgrade program that installed 3 major end office telephone switches, introducing VoIP to Alaska for the first time, and replaced aging copper wiring with fiber optic cabling.

- Supervised the Architecture team that designed and managed the National Missile Defense command and control System to include placing the first command and control system in the Whitehouse for POTUS level Situational Awareness.- Responsible for the Command and control architecture and decision support systems for the National Command authority for NORAD.

Arlington, Virginia, US

Various military leadership positions in the US Army Signal Corps to include combat deployments to conflicts in South West Asia, Haiti and the global war on terrorism.

Masters Of Art, Strategic Studies

Ma, Information Resource Management

Bs, Chemistry