Jeffery Shinn Email & Phone Number

Lancaster, Oh, Us

Lancaster, Oh, Us

Us

Us

Batch Support Operator on the Nationwide account. Job functions include incident ticket handling, batch scheduling, problem management, code migrations, system analysis, and change management. Working as a member of the night support team to provide first, second, and third tier technical support to insure nightly processing is completed successfully and that businesses are up and running at the start of the next day. A number of different software and tools are needed for the monitoring and support of these systems. Priority management and multitasking are needed for this position.

Armonk, New York, Ny, Us

Continued roles as lead on Abbott account for IDMS database administrator, lead TSO workbench tools administrator, lead file transfer administrator, and lead data repository administrator. Primary on-call 24/7 for all listed admin roles. Used IBM FTP, NetView, Mainframe Zeke Scheduler, Server Autosys Scheduler, Mainframe IDMS Data Analysis, Server Oracle Database Data Analysis, and MQFTE skills for system integration design of FTP Data Transfers. Acted as lead mainframe upgrade site coordinator and tester.• Worked with Abbott and IBM to make transition to IBM IT support as smooth as possible, enabling transition to be nearly transparent to Abbott user community.• Resolved issues that arose to reduce downtime, completing a majority of work after hours which saved company money and continued business as usual for user community.• Created, Scheduled and 24/7 support for needed batch Mainframe Zeke jobs and Server Autosys jobs.

Abbott Park, Illinois, Us

Served as lead IDMS database administrator, lead TSO workbench tools administrator, lead file transfer administrator, and lead data repository administrator. Primary on-call 24/7 for all listed administrator roles. Used IBM FTP, NetView, Mainframe Zeke Scheduler, Server Autosys Scheduler, and MQFTE skills for system integration design of FTP Data Transfers. Acted as lead mainframe upgrade site coordinator and tester.

Abbott Park, Illinois, Us

Managed Oracle Cambar databases. Monitored daily and weekly AutoSys job schedules. Oversaw jobs and other scripts using .bat and .sql. Updated user ID access. Maintained server reboot schedules. Actively involved with issue resolutions and troubleshooting. Coordinated yearly user recertifications. Actively participated in a rotating on-call 24/7 support team.

Abbott Park, Illinois, Us

Acted as lead IDMS database administrator. Served as backup IMS and VSAM file database administrator. Maintained four mainframe IDMS databases and one standalone IDMS database, including storage, backup, recovery, scheduling, testing, cleanup, and error handling. Functioned as backup TSO workbench tools administrator. Used TSO and basic REXX skills.

Abbott Park, Illinois, Us

Directed on-site and two off-site data center operators. Oversaw all data center activities while on 12-hour shift. Served as backup to other shift supervisors. Held responsibility for Report distribution forms management/ordering, IBM maintenance scheduling/contracts, data center temporary employee contracts, employee training, disaster recovery tape management, and batch processing schedule monitoring.

Abbott Park, Illinois, Us

Managed four on-site and two off-site operators. Maintained all data center hardware/equipment, such as consoles, tape drives, tape robots, DASD drives, water cooled CPU, air cooled CPU, backup generator, water detectors, air temperature, controllers, and network lines. Served as backup to data center specialist and to data center shift supervisor.

Abbott Park, Illinois, Us

Maintained third-shift mainframe batch schedule. Monitored, restarted, and completed Zeke, Zebb and Oasis mainframe jobs. Used C++, COBOL, Easytrieve, IDMS, DB2, CICS, and AS/400 to research job issues and make needed changes to correct job failures.