Jeffery Goode Email & Phone Number

Grapevine, TX

• Lead and monitor the daily activities of associates within assigned department/area to ensure area meets performance goals (quality/accuracy, production, cost, safety, 5S/cleanliness)
• Utilize Warehouse Management system (WM), Sentinel, and/or other systems to ensure product is accurately located
• Inspect quality of associates’ work to ensure that products being processed and shipped meet GameStop’s quality standards
• Maintain accurate records and prepare reports on area performance for supervisors and management
• Ensure all associates have standard work and process documents available at the work station, and are trained thoroughly on the process
• Ensure all associates follow safety policies; report any unsafe conditions or practices

Arlington, Texas

• Perform routine inspection, testing and repair of smart phones and other mobile devices.
• Accurately document repairs and parts information on repair work orders and in point of sale computer tracking system.
• Perform high quality repairs and refurbishment of electronic devices: phones/tablets/laptops/game systems etc.
• Monitor parts inventories and inform management of status.
• Dismantle old electronic devices for OEM parts.
• Interact with customers as needed, providing excellent customer service.

Lewisville, Texas

• Execute the 14-point walk, correct deficiencies as they arise.
• Ensure food is properly stored and prepared in compliance with food safety regulations and recipe adherence
• Maintain strict compliance with health, safety, security standards and procedures as well as Federal and State law
• Demonstrate effective decision making and problem solving skills that support the company principles: Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial.
• Possess leadership & communication qualities to train, coach and inspire Associates to deliver exceptional service, food quality and environment to the Guest.

Salisbury, North Carolina

• Operational Management: Organizing Stock and equipment, ordering supplies and overseeing building maintenance, cleanliness and security.
• Financial Management: Planning and working to budgets, maximizing profits and achieving sales targets set by head office, controlling takings in the restaurant, administering and assigning accountability with cashiers.
• People Management: Recruiting new staff, training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling and assigning shift stations.
• Working to ensure standards of hygiene are maintained and that restaurant complies with all health and safety regulations;.
• Ensuring high standards of customer service are maintained.
• Implementing different contests and rewarding staff appropriately on meeting the goal set by the head office. (Quality of Service, Speed of Service, and Sales Goal Expectations)

Salisbury, North Carolina

• Assisted in intake of customer computers, tablets and phones.
• Identify and replace cell phone hardware failure
• Virus Removal, Windows Installation, Setting up Dual Boot Operating Systems and Virtual Machines.
• PC Desktop/Laptop Hardware Repair/Replacement.
• Proficiency in working directly with system boards and soldering.
• Create, organize, and manage inventory of parts in stock.

• In Charge of a 2-man operation whom working with the Psychiatric Treatment Residential Facility Programs in the surrounding NC area.
• Facilitate all client issues and schedule appropriate maintenance to ensure proper operations of client servers and computer systems.
• Install Server Racks, setup Remote Desktop Support/Monitoring within the company.
• Install Remote Video Surveillance within the Treatment Facility Centers.
• Work directly with the COO and CEO of CTFP.
• Create Invoices and charge accordingly to the work order.

• Provide quality customer service to customers in the frozen food, ice cream, eggs, milk and dairy areas.
• Responsible for maintaining standards according to the Grocery Standard Practice, maximizing sales through excellent customer service and minimizing shrink through proper utilization of Standard Practice.
• Maintain ordering and inventory control.
• Maintain proper receiving and storage of product.
• Unload trucks for the Frozen Food/Dairy Department.
• Maintain variety and layout standards set by Food Lion.

• Build a client/customer database through local networking and social media.
• Assist in providing full hands-on technical support to the surrounding areas.
• Create advertisements using HTML image based ads on Craigslist.
• Create flyers, business cards and T-shirts via Vista Print to help build the customer database through Image Advertising.
• Assist in Desktop deployment, software and virus removal and offer an affordable way for families to stay connected through technology.
• Donate older computers or “broken” computers to families that needed a way to interact via Interact i.e. Soldiers going overseas.

Bachelor Of Science - Bs, Computer Software Engineering, 4.0

Bachelor’S Degree, Computer Science, Software Development