Jeffery W. Email & Phone Number

• Lead and took over all infrastructure assignments from the lottery and technical manager and supported all platform leads regarding infrastructure modifications for new or existing suppliers
• Manage and coordinate with all vendors to maintain, troubleshoot, and update all necessary hardware/software according to the onsite casino environment to ensure accurate sampling of the games

Toronto, Canada Area

• Configured and maintained Fortigate firewalls, switches, VPN’s and routers systems for both on premise and remote devices as well as monitor performance of such systems
• Reviewed document and report on the organization’s vulnerability baseline as it relates to patch levels and the security of the infrastructure

Markham

• Secured company data by running daily, weekly, and monthly backups through Barracuda backup solutions and Cloudberry backup solutions and to prevent any data loss
• Researched and implemented Microsoft Azure hybrid join solutions to current company infrastructure to provide IT personnel less time to setup new users and increase productivity

Toronto, Ontario

• Initialized and created online documentation with step-by-step instructions for issue resolution for staff members and arbitrators that shaped autonomy and independent accuracy
• Recognized as the go-to-person by staff and peers to resolve technical issues that built collaborative relation and increased work productivity

• Configured and re-configured tablet hardware with application software and KNOX military grade security environment that added an extra layer of protection to all sensitive data
• Provided support for Android devices by resolving both technical and non-technical issues the clients might have, which eased concerns regarding the technology upgrade

Certificate, Computer Security And Digital Forensic

Advanced Diploma, Computer Programmer Analyst