Management of a team of Data Center Technicians; including all aspect of people/performance/technical management.· Ensuring effective and efficient management of day to day Datacenter Operations.· Manage/Improve the workflows and throughput for data Centers Operations.· Subject master in Data Center Operations.· Ensuring all operational KPIs and Metrics are being measured and met inside the Data Centers.· Key part in innovation and driving automation within Data Center Operations.· Implement quality and quantity of services being provided by the Data Center Operations team and continuously strive to improve our Customer Experience by implementing best practices.· Management of large scale events in the Datacenter(s).· Vendor management/monitoring vendor performance.· Ensuring the Data Center is compliant with all relevant security policies and procedures.

Responsible for AWS scaling and infrastructure in availability zone data center space. Focus areas include, capacity management, implementation, automation, standards, process management and change control.

Responsible for providing strategic direction and leadership in a hands on role; supervise and technically guide the institutionalization and improvements to end delivery process and metrics within DCO. High focus on business units and customers; direct technical innovation and automation within delivery organization through coordination with the production engineering and tools teams; manage data center infrastructure and global operations.• Lead a team of 25 Data Center and Storage professionals across multiple continents in superior customer satisfaction and passion• Successfully project managed with customers to expand system and virtual and cloud capabilities. • Manage facilities and network operations across four continents; implement enterprise monitoring systems based on customer requirements.• Successfully implemented SCOM, Icinga, Gomez and Splunk into production operations• Directed the successful data center consolidation from physical to virtual with Public/Private cloud capabilities.• Designed and installed 2 Cloud/SAAS based Data Centers in US and China

Directed, managed, planned and established IT operational projects and OP policies and procedures to support Data Center operations. Responsible for overseeing infrastructure controls on corporate world headquarters locations using best practices standards, methodologies and specifications. Planned, coordinated and provided on-site IT support of all activities associated with infrastructure. • Strong understanding of electrical and mechanical systems to include, but not limited to: feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU/PMM units, chillers, air handling units. • Successfully completed large-scale data center project build for corporate headquarters. • Instrumental in designing and executing standard operating procedures and metric reporting resulting in improved operations efficiency.

Performed systems design, construction and implementation using Unix, Windows and Legacy platforms for large corporate environments. • Consult with clients on future capacity/infrastructure needs; aid in choice of enterprise monitoring solutions, operating systems and networks. • Perform project management with SMB to facilitate growth and expand system capabilities. • Implement enterprise monitoring systems and custom solutions based on computer requirements.

Responsible for designing, implementing and managing complex technology projects for Fortune 100 clients. Architect and deployed state of the art networks, computing systems and operations infrastructures. • Promoted to primary team lead after 5 months of service. • Formed initial service offerings and Best Practices. Delivered IT Management Architecture Plan (IT-MAP) Consulting. • Developed plans to increase sophistication levels and methods across all IT management functions.

Supervised the strategic direction and management of the Data Center, Service Desk, Systems Administration, System Integration and Engineering system administration for corporate information systems. Manage the transition of new technologies from inception to production. • Directed team of 25 IT professionals; managed a $1.2M operations budget. • Instrumental in overseeing a cost reduction program resulting in a 30% savings for the operations and business units. • Installed and managed applications on 180 servers across platforms. • Managed SLAs against major lines of business while providing one-stop integration service in a Best Practices environment.